TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Ok Works mostly ok. Not enough options to deal with some situations with state returns
Date published: 2023-04-06
Rated 5 out of 5 by from So easy! Using TurboTax is a great experience--it really takes the stress out of the process with clear and easy to follow instructions, excellent explanations, and enthusiastic graphics. I love the time counting down! You can see how much longer the process will take, so it doesn't feel interminable.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is the best software for taxes. TurboTax is very easy to use and convenient.to enter data financial institutions. I have been using this Turbo25 for more than 25 years and never had any problem.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax makes it easy I have been using TurboTax for over a decade and find it both easy and quick to complete what is basically a pain in the backside.
Date published: 2023-04-06
Rated 2 out of 5 by from Too Expensive; Controlling, inflexible Online software is controlling; no flexibility. I had to call a number of times for assistance on how to print my taxes for review prior to filing. Also, it costs more to purchase and download the online software as opposed to buying the actual disk at Costco.
Date published: 2023-04-06
Rated 4 out of 5 by from I love that I can work at my own pace Overall, its a great service. The pricing and the fees are a little misleading, and to the average American filing taxes, it seems to be the most accessible software to file taxes. Never had any issues with the service itself, and how they walk you through the filing process. My only issue is that the pricing tends to be a little hidden which sketches me out.
Date published: 2023-04-06
Rated 5 out of 5 by from Was great Made my taxes easy.... it was great! I would tell everyone about it.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax fit just fine! Really liked the new graphics and the ease of importing tax forms and having all information from last yr. Way to go! made the experience easier.
Date published: 2023-04-06
Rated 4 out of 5 by from Issues Concerning Price I thought turbo tax was very easy to use, but it was very expensive compared to previous years.
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent as always Somethings seemed to be a litte conveluted and circular in their reasoning. I did call and got expert help on two occasions and all is well. Thank you.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4467
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Ok Works mostly ok. Not enough options to deal with some situations with state returns
Date published: 2023-04-06
Rated 5 out of 5 by from So easy! Using TurboTax is a great experience--it really takes the stress out of the process with clear and easy to follow instructions, excellent explanations, and enthusiastic graphics. I love the time counting down! You can see how much longer the process will take, so it doesn't feel interminable.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is the best software for taxes. TurboTax is very easy to use and convenient.to enter data financial institutions. I have been using this Turbo25 for more than 25 years and never had any problem.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax makes it easy I have been using TurboTax for over a decade and find it both easy and quick to complete what is basically a pain in the backside.
Date published: 2023-04-06
Rated 2 out of 5 by from Too Expensive; Controlling, inflexible Online software is controlling; no flexibility. I had to call a number of times for assistance on how to print my taxes for review prior to filing. Also, it costs more to purchase and download the online software as opposed to buying the actual disk at Costco.
Date published: 2023-04-06
Rated 4 out of 5 by from I love that I can work at my own pace Overall, its a great service. The pricing and the fees are a little misleading, and to the average American filing taxes, it seems to be the most accessible software to file taxes. Never had any issues with the service itself, and how they walk you through the filing process. My only issue is that the pricing tends to be a little hidden which sketches me out.
Date published: 2023-04-06
Rated 5 out of 5 by from Was great Made my taxes easy.... it was great! I would tell everyone about it.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax fit just fine! Really liked the new graphics and the ease of importing tax forms and having all information from last yr. Way to go! made the experience easier.
Date published: 2023-04-06
Rated 4 out of 5 by from Issues Concerning Price I thought turbo tax was very easy to use, but it was very expensive compared to previous years.
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent as always Somethings seemed to be a litte conveluted and circular in their reasoning. I did call and got expert help on two occasions and all is well. Thank you.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4467