TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from turbo tax was so easy and quick to use I expected a long complicated process being that this was my first time filing taxes but turbo tax simplified everything and it was a very simple experience.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was easy to follow I was good and will keep using it every year it is so easy to follow and fast.
Date published: 2021-05-18
Rated 5 out of 5 by from YOU ALL THE BEST FAST AND EASY IT WAS THE BETTER PLEASE TRY IT FOR YOURSELF AND YOU WILL SEE
Date published: 2021-05-18
Rated 5 out of 5 by from Great product, easy to use! As always, TT sets the bar high for any software tool in terms of it's friendliness and ease of use!
Date published: 2021-05-18
Rated 4 out of 5 by from Better than standing in line at the post office Had a problem with state tax. Louis was GREAT. Did a shared screen and he walked me through to the solution. Great experience
Date published: 2021-05-18
Rated 4 out of 5 by from Great servie Great service-- simple to use, the formatting is nice and easy to follow. Only downside-- It was a bit unclear to me how to use free version. I ended up paying a $50 fee that I couldn't figure out how to take off. Considering the rest was free, it wasn't too bad. Overall very helpful.
Date published: 2021-05-18
Rated 1 out of 5 by from TurboTAX is LAME! Every year for the past several years TurboTAX has FORCED US TO UPDATE OUR MAC OS X! WE DON'T WANT TO UPDATE OUR MAC OS ANYMORE BECAUSE EVERY TIME WE DO THE PRINTER/SCANNER STOPS WORKING AND WE LOSE ALL OF THE APPS WE NEED! IT IS UNACCEPTABLE THAT ANYONE SHOULD FORCE US TO UPGRADE AGAINST OUR WISH! On top of that I could not even get 01 as the month for the expiration date of my credit card. I had to use a different card because the TurboTAX State filing fee charge window would only go as high as 02! LAME! And I had to repeat a bunch of stuff when I'm a repeating customer for over 15 years! SO WEAK! My wife is severely disabled and I take care of her 24/7/365 and don't have any time to waste! I found TurboTAX to be a complete waste of my time. If I could give negative stars I'd give -10,000 stars! We're switching to H&R BLOCK next year. And if H&R BLOCK tries to make us upgrade then we'll just do it the old-fashioned way! FORGET THIS! APPLE OS HAS GOTTEN WORSE AND WORSE EVER SINCE OS X 10.4 TIGER! WE'RE NOT GIVING APPLE ANY MORE OF OUR MONEY OR TIME. LIKEWISE FOR TURBOTAX!
Date published: 2021-05-18
Rated 3 out of 5 by from Could Be More User Friendly Have used Turbo Tax or years but seems more complex than usual.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbotax Is Awesome The software was very easy to use and follow. It made the tax filing process less stressful.
Date published: 2021-05-18
Rated 2 out of 5 by from Getting worse year by year. Not good at helping solve problems with the return, very frustrating.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 440
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax was so easy and quick to use I expected a long complicated process being that this was my first time filing taxes but turbo tax simplified everything and it was a very simple experience.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was easy to follow I was good and will keep using it every year it is so easy to follow and fast.
Date published: 2021-05-18
Rated 5 out of 5 by from YOU ALL THE BEST FAST AND EASY IT WAS THE BETTER PLEASE TRY IT FOR YOURSELF AND YOU WILL SEE
Date published: 2021-05-18
Rated 5 out of 5 by from Great product, easy to use! As always, TT sets the bar high for any software tool in terms of it's friendliness and ease of use!
Date published: 2021-05-18
Rated 4 out of 5 by from Better than standing in line at the post office Had a problem with state tax. Louis was GREAT. Did a shared screen and he walked me through to the solution. Great experience
Date published: 2021-05-18
Rated 4 out of 5 by from Great servie Great service-- simple to use, the formatting is nice and easy to follow. Only downside-- It was a bit unclear to me how to use free version. I ended up paying a $50 fee that I couldn't figure out how to take off. Considering the rest was free, it wasn't too bad. Overall very helpful.
Date published: 2021-05-18
Rated 1 out of 5 by from TurboTAX is LAME! Every year for the past several years TurboTAX has FORCED US TO UPDATE OUR MAC OS X! WE DON'T WANT TO UPDATE OUR MAC OS ANYMORE BECAUSE EVERY TIME WE DO THE PRINTER/SCANNER STOPS WORKING AND WE LOSE ALL OF THE APPS WE NEED! IT IS UNACCEPTABLE THAT ANYONE SHOULD FORCE US TO UPGRADE AGAINST OUR WISH! On top of that I could not even get 01 as the month for the expiration date of my credit card. I had to use a different card because the TurboTAX State filing fee charge window would only go as high as 02! LAME! And I had to repeat a bunch of stuff when I'm a repeating customer for over 15 years! SO WEAK! My wife is severely disabled and I take care of her 24/7/365 and don't have any time to waste! I found TurboTAX to be a complete waste of my time. If I could give negative stars I'd give -10,000 stars! We're switching to H&R BLOCK next year. And if H&R BLOCK tries to make us upgrade then we'll just do it the old-fashioned way! FORGET THIS! APPLE OS HAS GOTTEN WORSE AND WORSE EVER SINCE OS X 10.4 TIGER! WE'RE NOT GIVING APPLE ANY MORE OF OUR MONEY OR TIME. LIKEWISE FOR TURBOTAX!
Date published: 2021-05-18
Rated 3 out of 5 by from Could Be More User Friendly Have used Turbo Tax or years but seems more complex than usual.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbotax Is Awesome The software was very easy to use and follow. It made the tax filing process less stressful.
Date published: 2021-05-18
Rated 2 out of 5 by from Getting worse year by year. Not good at helping solve problems with the return, very frustrating.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 440