TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Could have been more user friendly I thought the process was far less helpful this year than previous years. On top of that i have filed through turbo tax the last two years and they still did not have my tax information from last year. Also 64 dollars per state is outrageous if im the one having to do all of the work. Most tax accountants i know of only charge 50 dollars and they do all the work.
Date published: 2023-04-04
Rated 4 out of 5 by from easy to use great, but i have old forms attached that dont show up in federal but do show up on state - tt says go back to fed to delete forms , but there is absolutely no way to accomplish that as far as i can see....very frustrting!!!
Date published: 2023-04-04
Rated 5 out of 5 by from Found a great Expert Dan was the best. I would have hired him away from you if I was still president of my company. The experience was fast and accurate. Always did it myself before. Big Mistake ! Dan / Turbotax made it accurate, quick and easy. Wish I had done this 10 years ago.
Date published: 2023-04-04
Rated 2 out of 5 by from Tax prep Very time consuming. Very frustrating to tell you multiple times that I don;t want to add a premium option to my account. Hard to just get to point A without jumping through alot of hoops. I don't need a full review whenever i change one number.
Date published: 2023-04-04
Rated 5 out of 5 by from So happy turbo tax is my go to, easy to follow and compete. very satisfied!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax Premier is awesome! So easy I didn't even have to call an expert. Just entered all the numbers.
Date published: 2023-04-04
Rated 5 out of 5 by from Once again Disk copy bad What can I say? Once I got pass the disk having a bad file on it and downloaded a copy from your website, all worked well. I have been with you guys since MacInTax back in the day. You've been consistently good with the software, but have had failings in the distribution. This is the price of popularity. Thanks
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax Is Great Live help was great, the tax expert community was quick and accurate
Date published: 2023-04-04
Rated 5 out of 5 by from Step by step Turbo tax is tedious, but it needs to be. The system walks you through each step in filing your taxes. And it helps you get the deductions you deserve.
Date published: 2023-04-04
Rated 3 out of 5 by from Boring No fun. Took too long. Could be more fun. Cant think of anything else.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4352
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Could have been more user friendly I thought the process was far less helpful this year than previous years. On top of that i have filed through turbo tax the last two years and they still did not have my tax information from last year. Also 64 dollars per state is outrageous if im the one having to do all of the work. Most tax accountants i know of only charge 50 dollars and they do all the work.
Date published: 2023-04-04
Rated 4 out of 5 by from easy to use great, but i have old forms attached that dont show up in federal but do show up on state - tt says go back to fed to delete forms , but there is absolutely no way to accomplish that as far as i can see....very frustrting!!!
Date published: 2023-04-04
Rated 5 out of 5 by from Found a great Expert Dan was the best. I would have hired him away from you if I was still president of my company. The experience was fast and accurate. Always did it myself before. Big Mistake ! Dan / Turbotax made it accurate, quick and easy. Wish I had done this 10 years ago.
Date published: 2023-04-04
Rated 2 out of 5 by from Tax prep Very time consuming. Very frustrating to tell you multiple times that I don;t want to add a premium option to my account. Hard to just get to point A without jumping through alot of hoops. I don't need a full review whenever i change one number.
Date published: 2023-04-04
Rated 5 out of 5 by from So happy turbo tax is my go to, easy to follow and compete. very satisfied!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax Premier is awesome! So easy I didn't even have to call an expert. Just entered all the numbers.
Date published: 2023-04-04
Rated 5 out of 5 by from Once again Disk copy bad What can I say? Once I got pass the disk having a bad file on it and downloaded a copy from your website, all worked well. I have been with you guys since MacInTax back in the day. You've been consistently good with the software, but have had failings in the distribution. This is the price of popularity. Thanks
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax Is Great Live help was great, the tax expert community was quick and accurate
Date published: 2023-04-04
Rated 5 out of 5 by from Step by step Turbo tax is tedious, but it needs to be. The system walks you through each step in filing your taxes. And it helps you get the deductions you deserve.
Date published: 2023-04-04
Rated 3 out of 5 by from Boring No fun. Took too long. Could be more fun. Cant think of anything else.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4352