TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from tax return I have been using Turbo Tax for 12 plus years and never have a problem. It is easy to use and understand.
Date published: 2023-04-04
Rated 3 out of 5 by from Easy to Use until you file I have used Turbo Tax for many years. It is easy to use until you go to file. This is the second year in a row where I have had to contact the help center to get them filed. It says I can have my fees deducted from from my refund, but I ended up having to pay the Turbo Tax bill by credit card before my taxes would be submitted.
Date published: 2023-04-04
Rated 5 out of 5 by from Taxes are so easy now It walks you through the process easily. I feel confident that my taxes are done correctly.
Date published: 2023-04-04
Rated 5 out of 5 by from Have used a long time and still not disappointed It is almost fun to do taxes with Turbotax. They ask (almost all) clear and understandable questions. Although our return is complex it is over in a couple of hours. I can't imagine it being easier by any other means.
Date published: 2023-04-04
Rated 5 out of 5 by from App very user friendly. Easy to use. Liked the e-file feature, I have used Turbo Tax for years and a strong supporter.
Date published: 2023-04-04
Rated 5 out of 5 by from Simple , fast , and wonderful TurboTax partners provides individual attention to customer for filling income tax for the IRS , really beneficial and helpful.
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbo Tax! Made it easy to file for my LLC. I interacted with 2 turbotax live agents and both were super helpful! I was concerned about my first time filing for my LLC, but the agents made me feel comfortable that I was doing it correctly.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is a great tax software tool to use Excellent walk through software and it was easy to use
Date published: 2023-04-04
Rated 4 out of 5 by from good Tayna was very good to work with. I would highly recommend her.
Date published: 2023-04-04
Rated 1 out of 5 by from Free until it's not Turbotax works well, but the fees are hidden in the product. Frustrating that one can't get upfront breakdown of how it's going to cost me to file my tazes.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4332
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from tax return I have been using Turbo Tax for 12 plus years and never have a problem. It is easy to use and understand.
Date published: 2023-04-04
Rated 3 out of 5 by from Easy to Use until you file I have used Turbo Tax for many years. It is easy to use until you go to file. This is the second year in a row where I have had to contact the help center to get them filed. It says I can have my fees deducted from from my refund, but I ended up having to pay the Turbo Tax bill by credit card before my taxes would be submitted.
Date published: 2023-04-04
Rated 5 out of 5 by from Taxes are so easy now It walks you through the process easily. I feel confident that my taxes are done correctly.
Date published: 2023-04-04
Rated 5 out of 5 by from Have used a long time and still not disappointed It is almost fun to do taxes with Turbotax. They ask (almost all) clear and understandable questions. Although our return is complex it is over in a couple of hours. I can't imagine it being easier by any other means.
Date published: 2023-04-04
Rated 5 out of 5 by from App very user friendly. Easy to use. Liked the e-file feature, I have used Turbo Tax for years and a strong supporter.
Date published: 2023-04-04
Rated 5 out of 5 by from Simple , fast , and wonderful TurboTax partners provides individual attention to customer for filling income tax for the IRS , really beneficial and helpful.
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbo Tax! Made it easy to file for my LLC. I interacted with 2 turbotax live agents and both were super helpful! I was concerned about my first time filing for my LLC, but the agents made me feel comfortable that I was doing it correctly.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is a great tax software tool to use Excellent walk through software and it was easy to use
Date published: 2023-04-04
Rated 4 out of 5 by from good Tayna was very good to work with. I would highly recommend her.
Date published: 2023-04-04
Rated 1 out of 5 by from Free until it's not Turbotax works well, but the fees are hidden in the product. Frustrating that one can't get upfront breakdown of how it's going to cost me to file my tazes.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4332