TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great tool Very intuitive and easy for people filing their taxes for the first time.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax is a wonderful platform Easy to use, wonderful professional network to assist if you need it. Marianne is a delight tax professional and efficiently assists with the entire process. I'll go with her every time from here on out.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is great Everything was fine. no problems at all. happy to use you guys.
Date published: 2023-04-05
Rated 4 out of 5 by from Great, but less informative than past years Turbotax was excellent at helping me fill out my taxes and even e-filing my federal return. But I worked for at one of my company's out-of-state locations for a few weeks in 2022 and was not sure whether this would mean I had to file a return in that state. I eventually found on my own that because I only received one W-2 and that form only had my state of residence listed as a state where I earned income, I did not need to file a second state's return. I feel that in past years there would have been a help icon, bubble, or hyperlink that would have cleared this up for me, however the 2023 edition of TurboTax seemed to have less of those across the entire program. It's a shame, because it almost cost me $45 to file an unnecessary return in a second state.
Date published: 2023-04-05
Rated 4 out of 5 by from pretty neat turbo tax was $80.00 cheaper than H&R block with the same result
Date published: 2023-04-05
Rated 5 out of 5 by from Easy to Navigate I was just a bit concerned about the identity theft protection section
Date published: 2023-04-05
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL EASY TO USE!! VERY EASY TO USE. JUST ANSWER THE QUESTIONS. GOT A BIGGER REFUND THAN I WAS EXPECTING!!
Date published: 2023-04-05
Rated 5 out of 5 by from I love turbotax Just like the name sounds, you get turbo refund. Turbotax is awesome, simple and easy to use. The only thing I didn't like about is they charged me a hinden fees when I opted to use my fed refund to pay for my filing fees.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax is awesome The person who helped me was very helpful in helping me find every possible tax break i could get..
Date published: 2023-04-05
Rated 5 out of 5 by from User Friendly Really simple to use and I love that I can merge my square account to auto generate my w2 for my side business.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4282
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tool Very intuitive and easy for people filing their taxes for the first time.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax is a wonderful platform Easy to use, wonderful professional network to assist if you need it. Marianne is a delight tax professional and efficiently assists with the entire process. I'll go with her every time from here on out.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is great Everything was fine. no problems at all. happy to use you guys.
Date published: 2023-04-05
Rated 4 out of 5 by from Great, but less informative than past years Turbotax was excellent at helping me fill out my taxes and even e-filing my federal return. But I worked for at one of my company's out-of-state locations for a few weeks in 2022 and was not sure whether this would mean I had to file a return in that state. I eventually found on my own that because I only received one W-2 and that form only had my state of residence listed as a state where I earned income, I did not need to file a second state's return. I feel that in past years there would have been a help icon, bubble, or hyperlink that would have cleared this up for me, however the 2023 edition of TurboTax seemed to have less of those across the entire program. It's a shame, because it almost cost me $45 to file an unnecessary return in a second state.
Date published: 2023-04-05
Rated 4 out of 5 by from pretty neat turbo tax was $80.00 cheaper than H&R block with the same result
Date published: 2023-04-05
Rated 5 out of 5 by from Easy to Navigate I was just a bit concerned about the identity theft protection section
Date published: 2023-04-05
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL EASY TO USE!! VERY EASY TO USE. JUST ANSWER THE QUESTIONS. GOT A BIGGER REFUND THAN I WAS EXPECTING!!
Date published: 2023-04-05
Rated 5 out of 5 by from I love turbotax Just like the name sounds, you get turbo refund. Turbotax is awesome, simple and easy to use. The only thing I didn't like about is they charged me a hinden fees when I opted to use my fed refund to pay for my filing fees.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax is awesome The person who helped me was very helpful in helping me find every possible tax break i could get..
Date published: 2023-04-05
Rated 5 out of 5 by from User Friendly Really simple to use and I love that I can merge my square account to auto generate my w2 for my side business.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4282