TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love Turbo Tax! I paid a little more for a live chat but well worth it. The rep was very helpful and answered all my questions.
Date published: 2023-04-06
Rated 3 out of 5 by from This version is not as user friendly as the last I had to re-enter data; go back and review; when I clicked NEXT, it took me to a screen I could not use and only on the second or third cycle, did the data I need appear. I used the live chat once and the "rote" answer provided was totally off topic.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax made filing easy! Easy, smooth process, especially for a guy that isn't tech savvy. Thanks TurboTax!
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax is a Good Tool Parts can be confusing - K-1 section 20, information. it is also quite expensive especially if you get the add-ons.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax quick and Easy I did not engage with a tax expert I did this on my own following the great instructions turbo tax provided.
Date published: 2023-04-06
Rated 2 out of 5 by from Time to move on I have used TurboTax for years and it has not gotten better over the years. The new race tracker is useless. I don't care how long it takes. I do care how much it costs. I do not feel like celebrating after I am done paying taxes maybe if i got a refund all the happy celebrations would be more appropriate.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to do taxes in a stressful time. Program is easy to use. I really don't like having to post long reviews.
Date published: 2023-04-06
Rated 4 out of 5 by from pretty easy despite a few glitches Pesky 1099-OID form...Lots of glitches there. Overall pretty good though.
Date published: 2023-04-06
Rated 5 out of 5 by from Great, had face to face with Turbotax expert, Appreciate the help, the Turbotax helper did a great job
Date published: 2023-04-06
Rated 4 out of 5 by from Pretty much okay I could not figure out how the tax was determined on my capital gains. I assume it was correct so I went ahead and files
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4161
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love Turbo Tax! I paid a little more for a live chat but well worth it. The rep was very helpful and answered all my questions.
Date published: 2023-04-06
Rated 3 out of 5 by from This version is not as user friendly as the last I had to re-enter data; go back and review; when I clicked NEXT, it took me to a screen I could not use and only on the second or third cycle, did the data I need appear. I used the live chat once and the "rote" answer provided was totally off topic.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax made filing easy! Easy, smooth process, especially for a guy that isn't tech savvy. Thanks TurboTax!
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax is a Good Tool Parts can be confusing - K-1 section 20, information. it is also quite expensive especially if you get the add-ons.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax quick and Easy I did not engage with a tax expert I did this on my own following the great instructions turbo tax provided.
Date published: 2023-04-06
Rated 2 out of 5 by from Time to move on I have used TurboTax for years and it has not gotten better over the years. The new race tracker is useless. I don't care how long it takes. I do care how much it costs. I do not feel like celebrating after I am done paying taxes maybe if i got a refund all the happy celebrations would be more appropriate.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to do taxes in a stressful time. Program is easy to use. I really don't like having to post long reviews.
Date published: 2023-04-06
Rated 4 out of 5 by from pretty easy despite a few glitches Pesky 1099-OID form...Lots of glitches there. Overall pretty good though.
Date published: 2023-04-06
Rated 5 out of 5 by from Great, had face to face with Turbotax expert, Appreciate the help, the Turbotax helper did a great job
Date published: 2023-04-06
Rated 4 out of 5 by from Pretty much okay I could not figure out how the tax was determined on my capital gains. I assume it was correct so I went ahead and files
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4161