TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax Very Helpful I've used TT for over 10 years. Simplicity of Q&A approach and reference to help resources now and then takes care of most questions. I only went to IRS publications for further info once this year. Problems with installing CD and Download on Win10 for 2021 and 2022 tax years was a major annoyance that took hours to resolve.
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax is too restrictive Form 1099-B + Capital Assets Worksheet - had an error: "No Financial Institution". I could not delete it. Tried to fix. Finally tried to file without fixing it. Then forced by Turbo Tax to print return, instead of an electronic transfer. Note: will be interested to see if the payment for state transfer will be cancelled or refunded.
Date published: 2023-04-06
Rated 5 out of 5 by from easy I enjoy the ease of using TurboTax and will continue to use them going forward.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax Online went well Brenda was awesome helping me through one issue this year
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Experts Had help from Dave first day & he was quick to get back to me with filing questions. Rhena helped me with questions & reviewed before filing today. She was extemely helpful & very professional.
Date published: 2023-04-06
Rated 2 out of 5 by from Not great Something has changed. I found it very difficult to go back and edit sections, to even find those sections to edit. Don't like the new format AT ALL. Will hopefully find something better for next year
Date published: 2023-04-06
Rated 5 out of 5 by from Ease-of-use was fantastic. I did on my taxes from I was able to complete my whole tax returns from two states on my phone, which was fantastic and super easy
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is a Great Program for Preparing Taxes Easy to use. Good research capability and resources/links built in. However, I do think there are times when the program goes back to the beginning of a section after you save and close (especially during Filing Section) instead of going back to where you left off. Kind of frustrating when that happens.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy and at your own speed! Easy and at your own speed. By taking the rush out of taxes you can double check your work and with Turbo Taxes comprehensive checklist you're sure to get it done right.
Date published: 2023-04-06
Rated 5 out of 5 by from Taxes with easr Very easy interactive and intuitive. Made doing my taxes enjoyable!
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4146
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Very Helpful I've used TT for over 10 years. Simplicity of Q&A approach and reference to help resources now and then takes care of most questions. I only went to IRS publications for further info once this year. Problems with installing CD and Download on Win10 for 2021 and 2022 tax years was a major annoyance that took hours to resolve.
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax is too restrictive Form 1099-B + Capital Assets Worksheet - had an error: "No Financial Institution". I could not delete it. Tried to fix. Finally tried to file without fixing it. Then forced by Turbo Tax to print return, instead of an electronic transfer. Note: will be interested to see if the payment for state transfer will be cancelled or refunded.
Date published: 2023-04-06
Rated 5 out of 5 by from easy I enjoy the ease of using TurboTax and will continue to use them going forward.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax Online went well Brenda was awesome helping me through one issue this year
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Experts Had help from Dave first day & he was quick to get back to me with filing questions. Rhena helped me with questions & reviewed before filing today. She was extemely helpful & very professional.
Date published: 2023-04-06
Rated 2 out of 5 by from Not great Something has changed. I found it very difficult to go back and edit sections, to even find those sections to edit. Don't like the new format AT ALL. Will hopefully find something better for next year
Date published: 2023-04-06
Rated 5 out of 5 by from Ease-of-use was fantastic. I did on my taxes from I was able to complete my whole tax returns from two states on my phone, which was fantastic and super easy
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is a Great Program for Preparing Taxes Easy to use. Good research capability and resources/links built in. However, I do think there are times when the program goes back to the beginning of a section after you save and close (especially during Filing Section) instead of going back to where you left off. Kind of frustrating when that happens.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy and at your own speed! Easy and at your own speed. By taking the rush out of taxes you can double check your work and with Turbo Taxes comprehensive checklist you're sure to get it done right.
Date published: 2023-04-06
Rated 5 out of 5 by from Taxes with easr Very easy interactive and intuitive. Made doing my taxes enjoyable!
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4146