TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax great again, year after year Talked to live person twice and my questions were answered quickly and with an explanation.
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome assistance Every time I called I received excellent customer service
Date published: 2023-04-06
Rated 2 out of 5 by from TERRIBLE product for 2022 Much more unwieldy to utilize than the previous year! The previous year was worse than the one before that. Just not the product it used to be. I have a year to look at other options at least! I gave two stars because I cannot believe it can get much more difficult to use.
Date published: 2023-04-06
Rated 4 out of 5 by from 2022 Federal and Pa State Tax Returns I believe this is my 5th or 6th year using Turbo Tax. I found the software fairly simple and only a few occasion areas where I need to do outside research to validate or support Turbo Tax help.
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome way to do UR Taxes!!! Every phase and step was simple, easy and accurate!
Date published: 2023-04-06
Rated 3 out of 5 by from Mostly good, sometimes excellent I found lots of changes in Turbotax, some of them clear, unfortunately a lot of them that seemed to make my experience more complicated and harder to understand
Date published: 2023-04-06
Rated 5 out of 5 by from Eased my anxiety Filing with Turbotax helps a lot to reduce my anxiety by asking me every question and making sure I dont miss anything.
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax-IRS I've used TurboTax software for many years. However this year, after filing my 2022 1040ex Single Federal return via the "e-file" feature, the IRS requested a paper copy of two forms that should have been included in the electronic file. My return was accepted by the IRS initially. This is very disappointing.
Date published: 2023-04-06
Rated 5 out of 5 by from turbotax was easy to use didnt take as long as i thought it would. the tax expert was awesome and very helpful. over just had a goo experience
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Stress free. Boy howdy this was easy peasy. I never had it so easy.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4114
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax great again, year after year Talked to live person twice and my questions were answered quickly and with an explanation.
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome assistance Every time I called I received excellent customer service
Date published: 2023-04-06
Rated 2 out of 5 by from TERRIBLE product for 2022 Much more unwieldy to utilize than the previous year! The previous year was worse than the one before that. Just not the product it used to be. I have a year to look at other options at least! I gave two stars because I cannot believe it can get much more difficult to use.
Date published: 2023-04-06
Rated 4 out of 5 by from 2022 Federal and Pa State Tax Returns I believe this is my 5th or 6th year using Turbo Tax. I found the software fairly simple and only a few occasion areas where I need to do outside research to validate or support Turbo Tax help.
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome way to do UR Taxes!!! Every phase and step was simple, easy and accurate!
Date published: 2023-04-06
Rated 3 out of 5 by from Mostly good, sometimes excellent I found lots of changes in Turbotax, some of them clear, unfortunately a lot of them that seemed to make my experience more complicated and harder to understand
Date published: 2023-04-06
Rated 5 out of 5 by from Eased my anxiety Filing with Turbotax helps a lot to reduce my anxiety by asking me every question and making sure I dont miss anything.
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax-IRS I've used TurboTax software for many years. However this year, after filing my 2022 1040ex Single Federal return via the "e-file" feature, the IRS requested a paper copy of two forms that should have been included in the electronic file. My return was accepted by the IRS initially. This is very disappointing.
Date published: 2023-04-06
Rated 5 out of 5 by from turbotax was easy to use didnt take as long as i thought it would. the tax expert was awesome and very helpful. over just had a goo experience
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Stress free. Boy howdy this was easy peasy. I never had it so easy.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4114