TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by Melinda67 from Fastest I've ever completed my taxes I got my taxes done in 20 minutes! Lucky for me, my employers W2s were available in ADP, and just ported over along with my information from last year. Easiest process to date.
Date published: 2023-04-09
Rated 4 out of 5 by CPT11GS from Passed Smart Check, but still won't e-file in CA I sold a rental property in 2022. It was a bit difficult to enter the data in Turbo Tax for the rental sale, but I got it all entered. It passed Smart Check Fed, and Smart Check State for CA. When I went to e-file, and paid the $25.00 to e-file in CA, once it tried to transmit, it said it was unable to e-file for CA since form 593 for CA real estate withholding was not filled out. I then had to go back and fill out form 593, but it seems very strange that this would not have been caught by the smart check utility.
Date published: 2023-04-09
Rated 5 out of 5 by StephWcolo from TurboTax so easy to use Using TurboTax is fast and easy. If you need help, you get it right away. It's awesome.
Date published: 2023-04-09
Rated 2 out of 5 by Problems with log in from Sign in problems/concerns I have an account, was able to sign-in without a problem. When I tired to sign-in using Turbo Tax I kept getting error messages. To matters worse there is no contact information to speak with an actual customer service rep. Not sure if I want to continue with Turbo Tax.
Date published: 2023-04-09
Rated 1 out of 5 by Taxin24 from Sucks You know what you're doing this could be free, you suck
Date published: 2023-04-09
Rated 2 out of 5 by Anne_Ng from Turbo tax online works better than the desktop ver This year I bought the Turbo Tax from Costco and I found it's very difficult to use. The way it walks me through questions are not as easy as the online version (I used 3 years in a row for online). Turn out, with the online version I get $2K more than the desktop. So I have to go back step by step and compare with the online version to find missing steps. Very disappointing!
Date published: 2023-04-09
Rated 3 out of 5 by teKavghbhnhnhnh12 from For first Timer If you filling first time with CD download you will not get any Online customer support or Chat Support unless you pay extra.
Date published: 2023-04-09
Rated 5 out of 5 by Sgatho from first time user very simple and easy to use. it took me about 15 minutes
Date published: 2023-04-09
Rated 5 out of 5 by Elizabeth C from Taxes aren't fun but Turbo Tax eases the pain We've used Turbo Tax for several years. It's very convenient to have our returns stored and accessible electronically. It's also a great resource to ask specific questions and get clear answers. We also appreciate the encouragement along the way!
Date published: 2023-04-09
Rated 5 out of 5 by Jean 66 from love it very fast and simple to use! I would definitely recommend using this app to anyone who is a first timer.
All TurboTax® Offerings Reviews - Page 4070
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Melinda67 from Fastest I've ever completed my taxes I got my taxes done in 20 minutes! Lucky for me, my employers W2s were available in ADP, and just ported over along with my information from last year. Easiest process to date.
Date published: 2023-04-09
Rated 4 out of 5 by CPT11GS from Passed Smart Check, but still won't e-file in CA I sold a rental property in 2022. It was a bit difficult to enter the data in Turbo Tax for the rental sale, but I got it all entered. It passed Smart Check Fed, and Smart Check State for CA. When I went to e-file, and paid the $25.00 to e-file in CA, once it tried to transmit, it said it was unable to e-file for CA since form 593 for CA real estate withholding was not filled out. I then had to go back and fill out form 593, but it seems very strange that this would not have been caught by the smart check utility.
Date published: 2023-04-09
Rated 5 out of 5 by StephWcolo from TurboTax so easy to use Using TurboTax is fast and easy. If you need help, you get it right away. It's awesome.
Date published: 2023-04-09
Rated 2 out of 5 by Problems with log in from Sign in problems/concerns I have an account, was able to sign-in without a problem. When I tired to sign-in using Turbo Tax I kept getting error messages. To matters worse there is no contact information to speak with an actual customer service rep. Not sure if I want to continue with Turbo Tax.
Date published: 2023-04-09
Rated 1 out of 5 by Taxin24 from Sucks You know what you're doing this could be free, you suck
Date published: 2023-04-09
Rated 2 out of 5 by Anne_Ng from Turbo tax online works better than the desktop ver This year I bought the Turbo Tax from Costco and I found it's very difficult to use. The way it walks me through questions are not as easy as the online version (I used 3 years in a row for online). Turn out, with the online version I get $2K more than the desktop. So I have to go back step by step and compare with the online version to find missing steps. Very disappointing!
Date published: 2023-04-09
Rated 3 out of 5 by teKavghbhnhnhnh12 from For first Timer If you filling first time with CD download you will not get any Online customer support or Chat Support unless you pay extra.
Date published: 2023-04-09
Rated 5 out of 5 by Sgatho from first time user very simple and easy to use. it took me about 15 minutes
Date published: 2023-04-09
Rated 5 out of 5 by Elizabeth C from Taxes aren't fun but Turbo Tax eases the pain We've used Turbo Tax for several years. It's very convenient to have our returns stored and accessible electronically. It's also a great resource to ask specific questions and get clear answers. We also appreciate the encouragement along the way!
Date published: 2023-04-09
Rated 5 out of 5 by Jean 66 from love it very fast and simple to use! I would definitely recommend using this app to anyone who is a first timer.
All TurboTax® Offerings Reviews - Page 4070
Date published: 2023-04-09