TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Great place to do taxes Love to do my taxes with turbo tax
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax fantastic and fast. Easy to work with and saved me a lot of time.
Date published: 2023-04-07
Rated 5 out of 5 by from I love Turbo Tax - was an employee for many years I have been using Turbo Tax for many years and would not use anything else!
Date published: 2023-04-07
Rated 5 out of 5 by from Quick and easy to use I've been using Turbo Tax for about 8 years, it's always very quick and easy to use. Everything I need is on the site, all questions answered, and I get it done in under an hour pretty much every year.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Makes it Easy to File Turbo Tax helped me make sure I filled out my tax form correctly which involved capital gains. I was able with the help menu to complete the process. I would have finished quicker but I had to find information so prepare your documents before you start. If you forget something, Turbo Tax will let you know.
Date published: 2023-04-07
Rated 5 out of 5 by from Great I used it before Helpful I had no problems I recommended to anyone
Date published: 2023-04-07
Rated 1 out of 5 by from its bad Hope you love getting stopped every 2 steps for them to try to upsell you some other service or bank account that you do not want.
Date published: 2023-04-07
Rated 5 out of 5 by from Many years using Turbo tax.... always great Turbo Tax continues to make it easy to file every year. It imports the needed forms and checks against last years filing. Takes away all the stress of filing.
Date published: 2023-04-07
Rated 5 out of 5 by from Love TurboTax - CHECKOUT DIFFICULT AND CONFUSING In previous years checkout was easy and worked well. This year the back and forth during final steps, payments options, setting up payment, etc., before the actual finished and filing was very cumbersome and not consistent with the actual payment options available once you leave the turbotax environment. I would have bee better off saying "send a check" then dealing with electronic payments on my own directly with the state and fed, after filing and getting confirmation of acceptance. I spent too much time and jumped too many hurdles doing what I thought you wanted. Otherwise, Bravo, well done! Oh, and below apparently "Bob" is not a valid nickname, too short, hmmm: Joe, Zac, Al, Liz, Ben, Jon, Jim, you get the picture! Or already used?
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use It was an easy experience.I have used Turbo Tax for about 10 years and am very happy.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4028
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Great place to do taxes Love to do my taxes with turbo tax
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax fantastic and fast. Easy to work with and saved me a lot of time.
Date published: 2023-04-07
Rated 5 out of 5 by from I love Turbo Tax - was an employee for many years I have been using Turbo Tax for many years and would not use anything else!
Date published: 2023-04-07
Rated 5 out of 5 by from Quick and easy to use I've been using Turbo Tax for about 8 years, it's always very quick and easy to use. Everything I need is on the site, all questions answered, and I get it done in under an hour pretty much every year.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Makes it Easy to File Turbo Tax helped me make sure I filled out my tax form correctly which involved capital gains. I was able with the help menu to complete the process. I would have finished quicker but I had to find information so prepare your documents before you start. If you forget something, Turbo Tax will let you know.
Date published: 2023-04-07
Rated 5 out of 5 by from Great I used it before Helpful I had no problems I recommended to anyone
Date published: 2023-04-07
Rated 1 out of 5 by from its bad Hope you love getting stopped every 2 steps for them to try to upsell you some other service or bank account that you do not want.
Date published: 2023-04-07
Rated 5 out of 5 by from Many years using Turbo tax.... always great Turbo Tax continues to make it easy to file every year. It imports the needed forms and checks against last years filing. Takes away all the stress of filing.
Date published: 2023-04-07
Rated 5 out of 5 by from Love TurboTax - CHECKOUT DIFFICULT AND CONFUSING In previous years checkout was easy and worked well. This year the back and forth during final steps, payments options, setting up payment, etc., before the actual finished and filing was very cumbersome and not consistent with the actual payment options available once you leave the turbotax environment. I would have bee better off saying "send a check" then dealing with electronic payments on my own directly with the state and fed, after filing and getting confirmation of acceptance. I spent too much time and jumped too many hurdles doing what I thought you wanted. Otherwise, Bravo, well done! Oh, and below apparently "Bob" is not a valid nickname, too short, hmmm: Joe, Zac, Al, Liz, Ben, Jon, Jim, you get the picture! Or already used?
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use It was an easy experience.I have used Turbo Tax for about 10 years and am very happy.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4028