TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo is user friendly I did use a live tax expert and Larry is very friendly and on point. He is very friendly and professional at the same time. I feel comfortable to ask anything and he is very helpful in clarifying and replying my questions and doubts.
Date published: 2023-04-10
Rated 2 out of 5 by from Overcharged me for upgrading I was forced to upgrade to file income that was federally required, so I agreed to be charged $59 because I had no other choice. Then my card was charged $113, just for the upgrade. I'm very confused and annoyed about being overcharged. Not sure what that was all about. I like TurboTax but this time around was super irritating.
Date published: 2023-04-10
Rated 5 out of 5 by from Great option for filing taxes We were bumping up against the deadline and chose to try TurboTax. We were pleasantly surprised at how easy and effortless the product was. We will be using it again!
Date published: 2023-04-10
Rated 5 out of 5 by from Great Help Turbo Tax made filing very easy, thank you for the help!
Date published: 2023-04-10
Rated 1 out of 5 by from Fail. Again. Last time I had to submit 3 times! Home Buyer's tax credit is erroneous. If we say we sold the house before the end of the year, it deletes the form. But, we actually need to bump up the payment from $250 to $500, but it is impossible. The Max Protect put in the wrong name, but there is no way to change it, and it only lets you decide AFTER they take your money, and there is no way to back out of it.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax is awsome It’s cool very very very very very very very very cool
Date published: 2023-04-10
Rated 5 out of 5 by from Great Great great easy clear easy easy clear easy easy easy
Date published: 2023-04-10
Rated 5 out of 5 by from I've been using TurboTax for about 10 years The ease of use keeps me coming back along with the tutorials and the charitable contribution section that leads you through step by step and helps value the donations. would never be able to do it with out TurboTax taking care of this chore for me.
Date published: 2023-04-10
Rated 5 out of 5 by from Love Turbotax I love the way Turbotax is understandable and fun for the average person. Plus, they are always so encouraging. The only thing I might request is that when you owe a lot of money, maybe change the continuing verbiage from "Getting your best refund" to something like "Moving forward".
Date published: 2023-04-10
Rated 5 out of 5 by from Very easy to use and quite user friendly GUI The software is just awesome. I completed my filing in less than an hour. Except for some minor confusion which I got over it, most of the software just guided me through the entire filing. Excellent software which I'd recommend to anyone
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 4028
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo is user friendly I did use a live tax expert and Larry is very friendly and on point. He is very friendly and professional at the same time. I feel comfortable to ask anything and he is very helpful in clarifying and replying my questions and doubts.
Date published: 2023-04-10
Rated 2 out of 5 by from Overcharged me for upgrading I was forced to upgrade to file income that was federally required, so I agreed to be charged $59 because I had no other choice. Then my card was charged $113, just for the upgrade. I'm very confused and annoyed about being overcharged. Not sure what that was all about. I like TurboTax but this time around was super irritating.
Date published: 2023-04-10
Rated 5 out of 5 by from Great option for filing taxes We were bumping up against the deadline and chose to try TurboTax. We were pleasantly surprised at how easy and effortless the product was. We will be using it again!
Date published: 2023-04-10
Rated 5 out of 5 by from Great Help Turbo Tax made filing very easy, thank you for the help!
Date published: 2023-04-10
Rated 1 out of 5 by from Fail. Again. Last time I had to submit 3 times! Home Buyer's tax credit is erroneous. If we say we sold the house before the end of the year, it deletes the form. But, we actually need to bump up the payment from $250 to $500, but it is impossible. The Max Protect put in the wrong name, but there is no way to change it, and it only lets you decide AFTER they take your money, and there is no way to back out of it.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax is awsome It’s cool very very very very very very very very cool
Date published: 2023-04-10
Rated 5 out of 5 by from Great Great great easy clear easy easy clear easy easy easy
Date published: 2023-04-10
Rated 5 out of 5 by from I've been using TurboTax for about 10 years The ease of use keeps me coming back along with the tutorials and the charitable contribution section that leads you through step by step and helps value the donations. would never be able to do it with out TurboTax taking care of this chore for me.
Date published: 2023-04-10
Rated 5 out of 5 by from Love Turbotax I love the way Turbotax is understandable and fun for the average person. Plus, they are always so encouraging. The only thing I might request is that when you owe a lot of money, maybe change the continuing verbiage from "Getting your best refund" to something like "Moving forward".
Date published: 2023-04-10
Rated 5 out of 5 by from Very easy to use and quite user friendly GUI The software is just awesome. I completed my filing in less than an hour. Except for some minor confusion which I got over it, most of the software just guided me through the entire filing. Excellent software which I'd recommend to anyone
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 4028