TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy Good ................................................................................................
Date published: 2023-04-10
Rated 4 out of 5 by from be cheaper than my refund ended up paying more to file than my refund was worth
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the Best Easy and intuitive to use. I have been using turbo tax for over 20 years for my income tax filings without a single issue. Great product.
Date published: 2023-04-10
Rated 1 out of 5 by from Turbo Tax is Ridiculous Super disappointed after buying the product at Costco. There were hidden fees and additional charges to download state forms. Overall the experience should be more transparent.
Date published: 2023-04-10
Rated 1 out of 5 by from Painful Experience and Constantly Crashing This year was extremely painful to use. I used the MAC version and it was very buggy, slow, and constantly crashing. I will not use this again.
Date published: 2023-04-10
Rated 5 out of 5 by from Quick and easy It took me about 45 min to complete, quick and easy
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is great! I used the basic version, which is clear and concise. It made filing simple!
Date published: 2023-04-10
Rated 2 out of 5 by from This TurboTax 2022 is buggy Some buttons are when clicked are unresponsive. Search does not work well compared to past versions. Can't even Jump to the searched topic.
Date published: 2023-04-10
Rated 3 out of 5 by from I only use Turbo Tax, but... Turbo Tax has always been my go-to for all my tax purposes. H and R Block is cheaper, but the user interface isn't very helpful. The only downside of Turbo Tax is that Turbo Tax Business is a "Windows" only download. I will not be using Turbo Tax next year due to this fact, and will be hiring a CPA. This was such a hassle to find a PC this year, that I will not be pursuing Turbo Tax as a customer in my 2023 business taxes. Unless Intuit listens to this, and makes a MAC version of the Business Software.
Date published: 2023-04-10
Rated 1 out of 5 by from Misleading and Unfriendly You waited for 2 hours into filing my taxes (until I was almost done) to inform me that I would have to upgrade in order to file. I didn't make enough in stocks to cover your upgrade. You put the details about your "convivence" charge for credit cards in the fine print and I almost missed it. My last year with TurboTax.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3967
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Good ................................................................................................
Date published: 2023-04-10
Rated 4 out of 5 by from be cheaper than my refund ended up paying more to file than my refund was worth
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the Best Easy and intuitive to use. I have been using turbo tax for over 20 years for my income tax filings without a single issue. Great product.
Date published: 2023-04-10
Rated 1 out of 5 by from Turbo Tax is Ridiculous Super disappointed after buying the product at Costco. There were hidden fees and additional charges to download state forms. Overall the experience should be more transparent.
Date published: 2023-04-10
Rated 1 out of 5 by from Painful Experience and Constantly Crashing This year was extremely painful to use. I used the MAC version and it was very buggy, slow, and constantly crashing. I will not use this again.
Date published: 2023-04-10
Rated 5 out of 5 by from Quick and easy It took me about 45 min to complete, quick and easy
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is great! I used the basic version, which is clear and concise. It made filing simple!
Date published: 2023-04-10
Rated 2 out of 5 by from This TurboTax 2022 is buggy Some buttons are when clicked are unresponsive. Search does not work well compared to past versions. Can't even Jump to the searched topic.
Date published: 2023-04-10
Rated 3 out of 5 by from I only use Turbo Tax, but... Turbo Tax has always been my go-to for all my tax purposes. H and R Block is cheaper, but the user interface isn't very helpful. The only downside of Turbo Tax is that Turbo Tax Business is a "Windows" only download. I will not be using Turbo Tax next year due to this fact, and will be hiring a CPA. This was such a hassle to find a PC this year, that I will not be pursuing Turbo Tax as a customer in my 2023 business taxes. Unless Intuit listens to this, and makes a MAC version of the Business Software.
Date published: 2023-04-10
Rated 1 out of 5 by from Misleading and Unfriendly You waited for 2 hours into filing my taxes (until I was almost done) to inform me that I would have to upgrade in order to file. I didn't make enough in stocks to cover your upgrade. You put the details about your "convivence" charge for credit cards in the fine print and I almost missed it. My last year with TurboTax.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3967