TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
cjallen esq from
AWESOME TAX PROGRAM
extremely easy to use and pleased with the results
Date published: 2023-04-08
Rated 3 out of 5 by
Lima2478 from
Too expensive
Turbo Tax is my go to when filling taxes. Now it is costing about 200 dollars to file for them. A relative of mine used Turbo Tax for the first time to file their taxes and commented how it was expensive. So much for it being "Free"
Date published: 2023-04-08
Rated 5 out of 5 by
karon05 from
turbotax is so easy to use
Turbotax was incredibly easy to use and informative
Date published: 2023-04-08
Rated 2 out of 5 by
JessS2K from
Wasn’t as happy this time
I have used Turbo Tax for numerous years and have even recommended them. However, this year it seemed to be a real pain. I opted for the premium package so that I could have live help as it wouldn’t let me input all of my rental property deductions. Unfortunately though the live help was unavailable when I needed them. I then went to live chat but again got no where do I opted for a phone call. When they called me back, it was a recording like I didn’t answer the phone. I was furious at this point. So I down graded the package as there was no support. I think next year I may have to find another route as today had my nerves shot.
Date published: 2023-04-08
Rated 3 out of 5 by
JG2008 from
Disappointing Experience
I've used Turbo Tax for several years now; this was the first year I've struggled to navigate it. It has become a convoluted chore of a program. The fact that it has lost all user-friendliness and no longer provides helpful explanations is bad enough but when you also consider the insane price increase, it's not worth it. I'll be using a different product next year.
Date published: 2023-04-08
Rated 5 out of 5 by
Sam1928 from
Turbotax is Awesome
I spoke to some live experts during the process. I was surprised how quick they were to respond. They were patient and were very helpful and alleviated my concerns about my need to file a non-resident return or not.
Date published: 2023-04-08
Rated 4 out of 5 by
mz coco from
turbo tax is always awesome
i love it i only wish that returning to forms were a lot easier
Date published: 2023-04-08
Rated 5 out of 5 by
Buckwheat510 from
# 1 tax helpers
It was very good, step by step help(page by page) line by line
Date published: 2023-04-08
Rated 1 out of 5 by
Dsell88 from
TurboTax is not awesome
Stop forcing me to pay for unnecessary things. I shouldn't have to pay extra just to file online. Also, stop contributing to tax lobbyists.
Date published: 2023-04-08
Rated 5 out of 5 by
cobrated351 from
I recommend Turbo Tax
I have been using TurboTax for over 10 years, from several W2s, owning condo rental property, selling property and having a photography business. Never had a problem, they walked my through it step by step with tons of help ontions. Ted
All TurboTax® Offerings Reviews - Page 3948
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
cjallen esq from
AWESOME TAX PROGRAM
extremely easy to use and pleased with the results
Date published: 2023-04-08
Rated 3 out of 5 by
Lima2478 from
Too expensive
Turbo Tax is my go to when filling taxes. Now it is costing about 200 dollars to file for them. A relative of mine used Turbo Tax for the first time to file their taxes and commented how it was expensive. So much for it being "Free"
Date published: 2023-04-08
Rated 5 out of 5 by
karon05 from
turbotax is so easy to use
Turbotax was incredibly easy to use and informative
Date published: 2023-04-08
Rated 2 out of 5 by
JessS2K from
Wasn’t as happy this time
I have used Turbo Tax for numerous years and have even recommended them. However, this year it seemed to be a real pain. I opted for the premium package so that I could have live help as it wouldn’t let me input all of my rental property deductions. Unfortunately though the live help was unavailable when I needed them. I then went to live chat but again got no where do I opted for a phone call. When they called me back, it was a recording like I didn’t answer the phone. I was furious at this point. So I down graded the package as there was no support. I think next year I may have to find another route as today had my nerves shot.
Date published: 2023-04-08
Rated 3 out of 5 by
JG2008 from
Disappointing Experience
I've used Turbo Tax for several years now; this was the first year I've struggled to navigate it. It has become a convoluted chore of a program. The fact that it has lost all user-friendliness and no longer provides helpful explanations is bad enough but when you also consider the insane price increase, it's not worth it. I'll be using a different product next year.
Date published: 2023-04-08
Rated 5 out of 5 by
Sam1928 from
Turbotax is Awesome
I spoke to some live experts during the process. I was surprised how quick they were to respond. They were patient and were very helpful and alleviated my concerns about my need to file a non-resident return or not.
Date published: 2023-04-08
Rated 4 out of 5 by
mz coco from
turbo tax is always awesome
i love it i only wish that returning to forms were a lot easier
Date published: 2023-04-08
Rated 5 out of 5 by
Buckwheat510 from
# 1 tax helpers
It was very good, step by step help(page by page) line by line
Date published: 2023-04-08
Rated 1 out of 5 by
Dsell88 from
TurboTax is not awesome
Stop forcing me to pay for unnecessary things. I shouldn't have to pay extra just to file online. Also, stop contributing to tax lobbyists.
Date published: 2023-04-08
Rated 5 out of 5 by
cobrated351 from
I recommend Turbo Tax
I have been using TurboTax for over 10 years, from several W2s, owning condo rental property, selling property and having a photography business. Never had a problem, they walked my through it step by step with tons of help ontions. Ted
All TurboTax® Offerings Reviews - Page 3948
Date published: 2023-04-08