TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from AWESOME TAX PROGRAM extremely easy to use and pleased with the results
Date published: 2023-04-08
Rated 3 out of 5 by from Too expensive Turbo Tax is my go to when filling taxes. Now it is costing about 200 dollars to file for them. A relative of mine used Turbo Tax for the first time to file their taxes and commented how it was expensive. So much for it being "Free"
Date published: 2023-04-08
Rated 5 out of 5 by from turbotax is so easy to use Turbotax was incredibly easy to use and informative
Date published: 2023-04-08
Rated 2 out of 5 by from Wasn’t as happy this time I have used Turbo Tax for numerous years and have even recommended them. However, this year it seemed to be a real pain. I opted for the premium package so that I could have live help as it wouldn’t let me input all of my rental property deductions. Unfortunately though the live help was unavailable when I needed them. I then went to live chat but again got no where do I opted for a phone call. When they called me back, it was a recording like I didn’t answer the phone. I was furious at this point. So I down graded the package as there was no support. I think next year I may have to find another route as today had my nerves shot.
Date published: 2023-04-08
Rated 3 out of 5 by from Disappointing Experience I've used Turbo Tax for several years now; this was the first year I've struggled to navigate it. It has become a convoluted chore of a program. The fact that it has lost all user-friendliness and no longer provides helpful explanations is bad enough but when you also consider the insane price increase, it's not worth it. I'll be using a different product next year.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is Awesome I spoke to some live experts during the process. I was surprised how quick they were to respond. They were patient and were very helpful and alleviated my concerns about my need to file a non-resident return or not.
Date published: 2023-04-08
Rated 4 out of 5 by from turbo tax is always awesome i love it i only wish that returning to forms were a lot easier
Date published: 2023-04-08
Rated 5 out of 5 by from # 1 tax helpers It was very good, step by step help(page by page) line by line
Date published: 2023-04-08
Rated 1 out of 5 by from TurboTax is not awesome Stop forcing me to pay for unnecessary things. I shouldn't have to pay extra just to file online. Also, stop contributing to tax lobbyists.
Date published: 2023-04-08
Rated 5 out of 5 by from I recommend Turbo Tax I have been using TurboTax for over 10 years, from several W2s, owning condo rental property, selling property and having a photography business. Never had a problem, they walked my through it step by step with tons of help ontions. Ted
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3948
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWESOME TAX PROGRAM extremely easy to use and pleased with the results
Date published: 2023-04-08
Rated 3 out of 5 by from Too expensive Turbo Tax is my go to when filling taxes. Now it is costing about 200 dollars to file for them. A relative of mine used Turbo Tax for the first time to file their taxes and commented how it was expensive. So much for it being "Free"
Date published: 2023-04-08
Rated 5 out of 5 by from turbotax is so easy to use Turbotax was incredibly easy to use and informative
Date published: 2023-04-08
Rated 2 out of 5 by from Wasn’t as happy this time I have used Turbo Tax for numerous years and have even recommended them. However, this year it seemed to be a real pain. I opted for the premium package so that I could have live help as it wouldn’t let me input all of my rental property deductions. Unfortunately though the live help was unavailable when I needed them. I then went to live chat but again got no where do I opted for a phone call. When they called me back, it was a recording like I didn’t answer the phone. I was furious at this point. So I down graded the package as there was no support. I think next year I may have to find another route as today had my nerves shot.
Date published: 2023-04-08
Rated 3 out of 5 by from Disappointing Experience I've used Turbo Tax for several years now; this was the first year I've struggled to navigate it. It has become a convoluted chore of a program. The fact that it has lost all user-friendliness and no longer provides helpful explanations is bad enough but when you also consider the insane price increase, it's not worth it. I'll be using a different product next year.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is Awesome I spoke to some live experts during the process. I was surprised how quick they were to respond. They were patient and were very helpful and alleviated my concerns about my need to file a non-resident return or not.
Date published: 2023-04-08
Rated 4 out of 5 by from turbo tax is always awesome i love it i only wish that returning to forms were a lot easier
Date published: 2023-04-08
Rated 5 out of 5 by from # 1 tax helpers It was very good, step by step help(page by page) line by line
Date published: 2023-04-08
Rated 1 out of 5 by from TurboTax is not awesome Stop forcing me to pay for unnecessary things. I shouldn't have to pay extra just to file online. Also, stop contributing to tax lobbyists.
Date published: 2023-04-08
Rated 5 out of 5 by from I recommend Turbo Tax I have been using TurboTax for over 10 years, from several W2s, owning condo rental property, selling property and having a photography business. Never had a problem, they walked my through it step by step with tons of help ontions. Ted
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3948