TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from easy peezy lemon squeezy turbotax makes filing my taxes as a new small business owner so easy.
Date published: 2023-04-08
Rated 4 out of 5 by from One Issue with State In general TT worked very well, as usual. Ran into an issue on NJ state tax wrt a 1099R situation (return of excess IRA contribution made in 2022 for tax year 2021). TT Help did not answer my questions and I eventually finished state tax by hand using NJ forms from the internet.
Date published: 2023-04-08
Rated 5 out of 5 by from Always straightforward and easy! I've been using TurboTax for the better part of a decade and it really just keeps getting easier. Thanks!
Date published: 2023-04-08
Rated 5 out of 5 by from Easy, yet in depth Turbo Tax has been so great to maximize my return while making it easy
Date published: 2023-04-08
Rated 5 out of 5 by from Every year TurboTax makes tax season easier I love this tool... every year, it seems that it is more user friendly and I finish my taxes faster. I make my own and for my senior parents... love it... keep enhancing the tool... the customer experience is working guys.... thanks,
Date published: 2023-04-08
Rated 5 out of 5 by from Thank You Turbo Tax Works efficiently, easy to use, good review process
Date published: 2023-04-08
Rated 3 out of 5 by from Too Much With The Graphics & Asking To Upgrade I've used Turbo Tax for years but this year I was taken aback with all of the graphics and dancing figurines. I preferred the simpler graphics in pervious years. Also this year I was so inundated on almost every step to upgrade. Can you take it down a notch? Not sure what changed this year but I paid for my taxes and thought I was all done until I logged back on the next day to check my status and saw that I actually wasn't done and had to complete like 5 more steps to submit. That was very confusing.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Great great great great great great great great great
Date published: 2023-04-08
Rated 5 out of 5 by from 2022 Turbo Tax was great. Help was useful and efficient, was completed in a timely fashion.
Date published: 2023-04-08
Rated 5 out of 5 by from Very easy to do I've used other tax programs. For the last two years I've used TurboTax for their simplicity and their easy-to-follow instructions.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3901
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy peezy lemon squeezy turbotax makes filing my taxes as a new small business owner so easy.
Date published: 2023-04-08
Rated 4 out of 5 by from One Issue with State In general TT worked very well, as usual. Ran into an issue on NJ state tax wrt a 1099R situation (return of excess IRA contribution made in 2022 for tax year 2021). TT Help did not answer my questions and I eventually finished state tax by hand using NJ forms from the internet.
Date published: 2023-04-08
Rated 5 out of 5 by from Always straightforward and easy! I've been using TurboTax for the better part of a decade and it really just keeps getting easier. Thanks!
Date published: 2023-04-08
Rated 5 out of 5 by from Easy, yet in depth Turbo Tax has been so great to maximize my return while making it easy
Date published: 2023-04-08
Rated 5 out of 5 by from Every year TurboTax makes tax season easier I love this tool... every year, it seems that it is more user friendly and I finish my taxes faster. I make my own and for my senior parents... love it... keep enhancing the tool... the customer experience is working guys.... thanks,
Date published: 2023-04-08
Rated 5 out of 5 by from Thank You Turbo Tax Works efficiently, easy to use, good review process
Date published: 2023-04-08
Rated 3 out of 5 by from Too Much With The Graphics & Asking To Upgrade I've used Turbo Tax for years but this year I was taken aback with all of the graphics and dancing figurines. I preferred the simpler graphics in pervious years. Also this year I was so inundated on almost every step to upgrade. Can you take it down a notch? Not sure what changed this year but I paid for my taxes and thought I was all done until I logged back on the next day to check my status and saw that I actually wasn't done and had to complete like 5 more steps to submit. That was very confusing.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Great great great great great great great great great
Date published: 2023-04-08
Rated 5 out of 5 by from 2022 Turbo Tax was great. Help was useful and efficient, was completed in a timely fashion.
Date published: 2023-04-08
Rated 5 out of 5 by from Very easy to do I've used other tax programs. For the last two years I've used TurboTax for their simplicity and their easy-to-follow instructions.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3901