TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Another year of tax return completed by TurboTax Being using TurboTax for Federal and state tax return for about 20 years. Worked well every year.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tax is easy and cost efficient Got stuck on a few complicated items and an expert helped me in no time !
Date published: 2023-04-08
Rated 4 out of 5 by from Finding how to print and cheat the system The phone call from Gemma was perfect. I wanted to rpint before filing and the only way I could find to print was to say i was going to mail even though I wanted to efile. when you ask questions the answers are not a whole of help. My questions tend to be mechanical/technical not tax so maybe that is why
Date published: 2023-04-08
Rated 5 out of 5 by from It is a good program. It is good. I have used this program for the last 10-years.
Date published: 2023-04-08
Rated 5 out of 5 by from Fast and Easy!! I love using Turbo Tax, it is easy to use and walks me through the steps of each item I need to complete. The Tax experts are very helpful and friendly, even in the last hours of the tax season.
Date published: 2023-04-08
Rated 5 out of 5 by from Im Done trying to use this Too many ads and popups and I dont want to complete your survey
Date published: 2023-04-08
Rated 3 out of 5 by from Glaring deficiencies 1. No way to contact TurboTax for explanations of what certain entries mean. 2. Ambiguous language such as a choice of deductible contribution vs. undeductible. 3. Assumption by Turbo Tax that all callers want to know how to do their taxes rather than those trying to find out how the program is going to handle certain items. 4. Instructions such as Enter the amount on line X on Schedule 2 of 2021 return when their software never created a Schedule 2 the previous year.
Date published: 2023-04-08
Rated 5 out of 5 by from QUICK FOR SENIOR CITIZEN Ez to complete every step of Return and E with confidence. Review is short and simple because Turbo Tax is just that!
Date published: 2023-04-08
Rated 5 out of 5 by from I use Turbo Tax every year. I love it. I have my daughter, boyfriend, my coworkers and close friends using turbo tax yearly.
Date published: 2023-04-08
Rated 5 out of 5 by from easily pulls in information I like that it uses the information from year to year so I don't have to type in the basic things each time I file. It also keeps track of things that need to be filed year after year such as depreciation.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3789
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another year of tax return completed by TurboTax Being using TurboTax for Federal and state tax return for about 20 years. Worked well every year.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tax is easy and cost efficient Got stuck on a few complicated items and an expert helped me in no time !
Date published: 2023-04-08
Rated 4 out of 5 by from Finding how to print and cheat the system The phone call from Gemma was perfect. I wanted to rpint before filing and the only way I could find to print was to say i was going to mail even though I wanted to efile. when you ask questions the answers are not a whole of help. My questions tend to be mechanical/technical not tax so maybe that is why
Date published: 2023-04-08
Rated 5 out of 5 by from It is a good program. It is good. I have used this program for the last 10-years.
Date published: 2023-04-08
Rated 5 out of 5 by from Fast and Easy!! I love using Turbo Tax, it is easy to use and walks me through the steps of each item I need to complete. The Tax experts are very helpful and friendly, even in the last hours of the tax season.
Date published: 2023-04-08
Rated 5 out of 5 by from Im Done trying to use this Too many ads and popups and I dont want to complete your survey
Date published: 2023-04-08
Rated 3 out of 5 by from Glaring deficiencies 1. No way to contact TurboTax for explanations of what certain entries mean. 2. Ambiguous language such as a choice of deductible contribution vs. undeductible. 3. Assumption by Turbo Tax that all callers want to know how to do their taxes rather than those trying to find out how the program is going to handle certain items. 4. Instructions such as Enter the amount on line X on Schedule 2 of 2021 return when their software never created a Schedule 2 the previous year.
Date published: 2023-04-08
Rated 5 out of 5 by from QUICK FOR SENIOR CITIZEN Ez to complete every step of Return and E with confidence. Review is short and simple because Turbo Tax is just that!
Date published: 2023-04-08
Rated 5 out of 5 by from I use Turbo Tax every year. I love it. I have my daughter, boyfriend, my coworkers and close friends using turbo tax yearly.
Date published: 2023-04-08
Rated 5 out of 5 by from easily pulls in information I like that it uses the information from year to year so I don't have to type in the basic things each time I file. It also keeps track of things that need to be filed year after year such as depreciation.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3789