TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from TT mostly good Overall works well, but the description in the State product is vague.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax experience I have use turbo tax for years, this year was a little tricky.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax is awesome It was quick and simple they got me to do everything i needed to do in about 20 minutes i avoided a hassle going out and doing my taxes I did right here on my computer
Date published: 2023-04-11
Rated 1 out of 5 by from Too expensive I didn't care for the corny animations while I was filling out my taxes and realizing that I owe $2200. It felt like a thumb in my eye. Is that why you charge so much?
Date published: 2023-04-11
Rated 5 out of 5 by from Gets better every year I've been using Turbotax for years and years and I've noticed that the product keeps getting better and better. By that I mean easier to get from start to finish accurately in the shortest amount of time. I do several taxes for family members in all different situations from students, to working couples, to retirees, so I have come across all the different situations.
Date published: 2023-04-11
Rated 4 out of 5 by from Awesome very quick and easy I didn’t interact with a turbo tax helper but that’s only because it was so easy to use!!
Date published: 2023-04-11
Rated 4 out of 5 by from Just a few hick ups re: investment info Have used three years now, and plan to keep using next year.
Date published: 2023-04-11
Rated 5 out of 5 by from Very complete tool and live support Every time I talk to live CPA, always very professional. Today I talked to David, very helpful
Date published: 2023-04-11
Rated 3 out of 5 by from Initial entries (about two hours) lost!! Easy enough to use BUT: Was about 60% into entering info when I left for dinner - without "saving' my work When I returned the STANDARD DEDUCTION prompt was on my screen? My entries were GONE when I attempted to return to the 'entry page'? Told support about my experience, asked about getting credit and was told that I would receive a $20 discount? Told support today about my experience and not sure if the credit was applied to my checkout cost?
Date published: 2023-04-11
Rated 5 out of 5 by from EASY WAY TO FILE I LIKE THE EASE OF FILING AND GUIDED RECOMMENDATIONS
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3767
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TT mostly good Overall works well, but the description in the State product is vague.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax experience I have use turbo tax for years, this year was a little tricky.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax is awesome It was quick and simple they got me to do everything i needed to do in about 20 minutes i avoided a hassle going out and doing my taxes I did right here on my computer
Date published: 2023-04-11
Rated 1 out of 5 by from Too expensive I didn't care for the corny animations while I was filling out my taxes and realizing that I owe $2200. It felt like a thumb in my eye. Is that why you charge so much?
Date published: 2023-04-11
Rated 5 out of 5 by from Gets better every year I've been using Turbotax for years and years and I've noticed that the product keeps getting better and better. By that I mean easier to get from start to finish accurately in the shortest amount of time. I do several taxes for family members in all different situations from students, to working couples, to retirees, so I have come across all the different situations.
Date published: 2023-04-11
Rated 4 out of 5 by from Awesome very quick and easy I didn’t interact with a turbo tax helper but that’s only because it was so easy to use!!
Date published: 2023-04-11
Rated 4 out of 5 by from Just a few hick ups re: investment info Have used three years now, and plan to keep using next year.
Date published: 2023-04-11
Rated 5 out of 5 by from Very complete tool and live support Every time I talk to live CPA, always very professional. Today I talked to David, very helpful
Date published: 2023-04-11
Rated 3 out of 5 by from Initial entries (about two hours) lost!! Easy enough to use BUT: Was about 60% into entering info when I left for dinner - without "saving' my work When I returned the STANDARD DEDUCTION prompt was on my screen? My entries were GONE when I attempted to return to the 'entry page'? Told support about my experience, asked about getting credit and was told that I would receive a $20 discount? Told support today about my experience and not sure if the credit was applied to my checkout cost?
Date published: 2023-04-11
Rated 5 out of 5 by from EASY WAY TO FILE I LIKE THE EASE OF FILING AND GUIDED RECOMMENDATIONS
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3767