TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very Helpful I use the least expensive version of TurboTax for state and federal and every year it helps a lot. I don't know what I would do without it. This year they sent me a coupon to make it a bit more affordable and that was very appreciated.
Date published: 2023-04-11
Rated 2 out of 5 by from Predatory Practices Predatory and extremely too expensive. Not worth the cost
Date published: 2023-04-11
Rated 5 out of 5 by from Great expierence I had a great expierence using TurboTax. It was very simple and easy for first time users like myself.
Date published: 2023-04-11
Rated 5 out of 5 by from Simple Turbo tax is simple and easy to navigate. Its made self employment taxes a breeze.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax is easy and helpful I like it because it walks you through it, explaining as it goes
Date published: 2023-04-11
Rated 1 out of 5 by from Turbo Tax doesn't support their product! In my final review before filing, TT discovered an incorrect zip code for one of my 1099-INT forms - which wouldn't allow me to file electronically. But it wasn't the zip code - the worksheet had incorrectly given the wrong STATE. Finding my exact problem in community support was tedious and time consuming. I had to delete the 1099-INT and re-type by hand.
Date published: 2023-04-11
Rated 5 out of 5 by from the easy way to file Turbo Tax is a simplified product to help with questions and filing accurately.
Date published: 2023-04-11
Rated 2 out of 5 by from Extra fees unexpected I have used Turbox Tax for several decades. I used a CPA last year because of several complications in my tax. Coming back to Turbo Tax this year was disappointing. My major complaint was the unexpected fees of $273 at the end. I still do not know why I was charged these fees. I am guessing it had to do with using an expert. A service that came with the Premium Version, or so I thought. The expert were of no help. Another irritating problem was that I was unable to tell if some (not all) boxes were checked or not.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy easy for year now Been using it the last few years and it's super easy. Get prompted for things it knows from last year and super easy to follow.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax is easy to use. Turbo Tax is convenient & easy to use. I have used it off & on for several years.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3743
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Helpful I use the least expensive version of TurboTax for state and federal and every year it helps a lot. I don't know what I would do without it. This year they sent me a coupon to make it a bit more affordable and that was very appreciated.
Date published: 2023-04-11
Rated 2 out of 5 by from Predatory Practices Predatory and extremely too expensive. Not worth the cost
Date published: 2023-04-11
Rated 5 out of 5 by from Great expierence I had a great expierence using TurboTax. It was very simple and easy for first time users like myself.
Date published: 2023-04-11
Rated 5 out of 5 by from Simple Turbo tax is simple and easy to navigate. Its made self employment taxes a breeze.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax is easy and helpful I like it because it walks you through it, explaining as it goes
Date published: 2023-04-11
Rated 1 out of 5 by from Turbo Tax doesn't support their product! In my final review before filing, TT discovered an incorrect zip code for one of my 1099-INT forms - which wouldn't allow me to file electronically. But it wasn't the zip code - the worksheet had incorrectly given the wrong STATE. Finding my exact problem in community support was tedious and time consuming. I had to delete the 1099-INT and re-type by hand.
Date published: 2023-04-11
Rated 5 out of 5 by from the easy way to file Turbo Tax is a simplified product to help with questions and filing accurately.
Date published: 2023-04-11
Rated 2 out of 5 by from Extra fees unexpected I have used Turbox Tax for several decades. I used a CPA last year because of several complications in my tax. Coming back to Turbo Tax this year was disappointing. My major complaint was the unexpected fees of $273 at the end. I still do not know why I was charged these fees. I am guessing it had to do with using an expert. A service that came with the Premium Version, or so I thought. The expert were of no help. Another irritating problem was that I was unable to tell if some (not all) boxes were checked or not.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy easy for year now Been using it the last few years and it's super easy. Get prompted for things it knows from last year and super easy to follow.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax is easy to use. Turbo Tax is convenient & easy to use. I have used it off & on for several years.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3743