TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Duchina from
Awesome! Was done in 2 hours! Thank you!
Feels great to now all calculations are double checked.
Date published: 2023-04-09
Rated 3 out of 5 by
bouillabase from
Issue using software in dark mode
Technical issue with software when using browsers in dark mode. Check boxes all appear checked and do now show unchecked when clicking on them. Had to change back to normal mode to be able to see if check boxes were checked or not
Date published: 2023-04-09
Rated 5 out of 5 by
Jackaleanie from
Turbo Tax is awesome!
It is easy every year!! I highly recommend using this service.
Date published: 2023-04-09
Rated 5 out of 5 by
Kin05 from
Great program
Simple easy to use program to get taxes done fast.
Date published: 2023-04-09
Rated 1 out of 5 by
jakie055 from
software was up to get the most out of my pocket.
Over charge, I had not option other than continue. I will look other options for filing next year
Date published: 2023-04-09
Rated 2 out of 5 by
BethAnn23 from
Teacher Deduction
I had to pay $64 plus tax ($70) to add my teacher deduction only to get a $37 dollar credit against the owed amount...I was not allowed to change back to the Free version which would have saved me $33. I ended up paying more money by using the Delux version which was supposed to help me. Very Dissappointed.
Date published: 2023-04-09
Rated 4 out of 5 by
To14 from
TurboTax made the experience easier than last time
I did the free version and it wasn't as bad as I thought it would be. Just took a little longer than expected
Date published: 2023-04-09
Rated 4 out of 5 by
Richard948 from
Great Product but Need 1 major adjustment
Great product and simple to use (although on the expensive side). However, after I paid Turbo Tax their fees, they performed a final review of my return. This resulted in a couple of items to resolve. I expect my return to be 100% complete before making any payments. This was not the case in completing my return this year.
Date published: 2023-04-09
Rated 5 out of 5 by
Danny in sales from
turbo tax
it was quick and easy would recommend for a single person not claiming anything
Date published: 2023-04-09
Rated 1 out of 5 by
President 3 from
Get it together on MA health coverage
State return was stuck wanting a number that does not exist because it isn't needed due to medicare coverage (MA state proof of health coverage). I couldn't submit electronically because of that. I'm looking to leave Turbo Tax
All TurboTax® Offerings Reviews - Page 3729
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Duchina from
Awesome! Was done in 2 hours! Thank you!
Feels great to now all calculations are double checked.
Date published: 2023-04-09
Rated 3 out of 5 by
bouillabase from
Issue using software in dark mode
Technical issue with software when using browsers in dark mode. Check boxes all appear checked and do now show unchecked when clicking on them. Had to change back to normal mode to be able to see if check boxes were checked or not
Date published: 2023-04-09
Rated 5 out of 5 by
Jackaleanie from
Turbo Tax is awesome!
It is easy every year!! I highly recommend using this service.
Date published: 2023-04-09
Rated 5 out of 5 by
Kin05 from
Great program
Simple easy to use program to get taxes done fast.
Date published: 2023-04-09
Rated 1 out of 5 by
jakie055 from
software was up to get the most out of my pocket.
Over charge, I had not option other than continue. I will look other options for filing next year
Date published: 2023-04-09
Rated 2 out of 5 by
BethAnn23 from
Teacher Deduction
I had to pay $64 plus tax ($70) to add my teacher deduction only to get a $37 dollar credit against the owed amount...I was not allowed to change back to the Free version which would have saved me $33. I ended up paying more money by using the Delux version which was supposed to help me. Very Dissappointed.
Date published: 2023-04-09
Rated 4 out of 5 by
To14 from
TurboTax made the experience easier than last time
I did the free version and it wasn't as bad as I thought it would be. Just took a little longer than expected
Date published: 2023-04-09
Rated 4 out of 5 by
Richard948 from
Great Product but Need 1 major adjustment
Great product and simple to use (although on the expensive side). However, after I paid Turbo Tax their fees, they performed a final review of my return. This resulted in a couple of items to resolve. I expect my return to be 100% complete before making any payments. This was not the case in completing my return this year.
Date published: 2023-04-09
Rated 5 out of 5 by
Danny in sales from
turbo tax
it was quick and easy would recommend for a single person not claiming anything
Date published: 2023-04-09
Rated 1 out of 5 by
President 3 from
Get it together on MA health coverage
State return was stuck wanting a number that does not exist because it isn't needed due to medicare coverage (MA state proof of health coverage). I couldn't submit electronically because of that. I'm looking to leave Turbo Tax
All TurboTax® Offerings Reviews - Page 3729
Date published: 2023-04-09