TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome! Was done in 2 hours! Thank you! Feels great to now all calculations are double checked.
Date published: 2023-04-09
Rated 3 out of 5 by from Issue using software in dark mode Technical issue with software when using browsers in dark mode. Check boxes all appear checked and do now show unchecked when clicking on them. Had to change back to normal mode to be able to see if check boxes were checked or not
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is awesome! It is easy every year!! I highly recommend using this service.
Date published: 2023-04-09
Rated 5 out of 5 by from Great program Simple easy to use program to get taxes done fast.
Date published: 2023-04-09
Rated 1 out of 5 by from software was up to get the most out of my pocket. Over charge, I had not option other than continue. I will look other options for filing next year
Date published: 2023-04-09
Rated 2 out of 5 by from Teacher Deduction I had to pay $64 plus tax ($70) to add my teacher deduction only to get a $37 dollar credit against the owed amount...I was not allowed to change back to the Free version which would have saved me $33. I ended up paying more money by using the Delux version which was supposed to help me. Very Dissappointed.
Date published: 2023-04-09
Rated 4 out of 5 by from TurboTax made the experience easier than last time I did the free version and it wasn't as bad as I thought it would be. Just took a little longer than expected
Date published: 2023-04-09
Rated 4 out of 5 by from Great Product but Need 1 major adjustment Great product and simple to use (although on the expensive side). However, after I paid Turbo Tax their fees, they performed a final review of my return. This resulted in a couple of items to resolve. I expect my return to be 100% complete before making any payments. This was not the case in completing my return this year.
Date published: 2023-04-09
Rated 5 out of 5 by from turbo tax it was quick and easy would recommend for a single person not claiming anything
Date published: 2023-04-09
Rated 1 out of 5 by from Get it together on MA health coverage State return was stuck wanting a number that does not exist because it isn't needed due to medicare coverage (MA state proof of health coverage). I couldn't submit electronically because of that. I'm looking to leave Turbo Tax
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3729
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! Was done in 2 hours! Thank you! Feels great to now all calculations are double checked.
Date published: 2023-04-09
Rated 3 out of 5 by from Issue using software in dark mode Technical issue with software when using browsers in dark mode. Check boxes all appear checked and do now show unchecked when clicking on them. Had to change back to normal mode to be able to see if check boxes were checked or not
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is awesome! It is easy every year!! I highly recommend using this service.
Date published: 2023-04-09
Rated 5 out of 5 by from Great program Simple easy to use program to get taxes done fast.
Date published: 2023-04-09
Rated 1 out of 5 by from software was up to get the most out of my pocket. Over charge, I had not option other than continue. I will look other options for filing next year
Date published: 2023-04-09
Rated 2 out of 5 by from Teacher Deduction I had to pay $64 plus tax ($70) to add my teacher deduction only to get a $37 dollar credit against the owed amount...I was not allowed to change back to the Free version which would have saved me $33. I ended up paying more money by using the Delux version which was supposed to help me. Very Dissappointed.
Date published: 2023-04-09
Rated 4 out of 5 by from TurboTax made the experience easier than last time I did the free version and it wasn't as bad as I thought it would be. Just took a little longer than expected
Date published: 2023-04-09
Rated 4 out of 5 by from Great Product but Need 1 major adjustment Great product and simple to use (although on the expensive side). However, after I paid Turbo Tax their fees, they performed a final review of my return. This resulted in a couple of items to resolve. I expect my return to be 100% complete before making any payments. This was not the case in completing my return this year.
Date published: 2023-04-09
Rated 5 out of 5 by from turbo tax it was quick and easy would recommend for a single person not claiming anything
Date published: 2023-04-09
Rated 1 out of 5 by from Get it together on MA health coverage State return was stuck wanting a number that does not exist because it isn't needed due to medicare coverage (MA state proof of health coverage). I couldn't submit electronically because of that. I'm looking to leave Turbo Tax
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3729