TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Took me 10 hours Intuit lobbies the federal government to keep tax policy unnecessarily complex so that they can continue making money from this product. Meanwhile it took me 2 full days to file my taxes and account for foreign earned income, investments, business expenses, etc. It continuously made me review the same entries over and over without saying why they needed review. Made an already frustrating process even more frustrating.
Date published: 2023-05-30
Rated 5 out of 5 by from TurboTax success I have had to make a couple of accounts in order to fully process the tax return refund.
Date published: 2023-05-30
Rated 2 out of 5 by from Dale was great Im not clear what this is for, but it feels like a public submission and I have not agreed to that nor do I intend to, my overall experience is similar to this comment where I understand the instructions even though they have not been provided, and I have paid an amount larger than the amount advertised, does this sound familiar to you?
Date published: 2023-05-30
Rated 2 out of 5 by from Bait and Switch Unhappy about the additional charge I knew nothing about. I was forced to upgrade.
Date published: 2023-05-30
Rated 5 out of 5 by from Turbo tax was great Maria was excellent great communicator and very patient. I’d give her 6 stars in a 5 star rating
Date published: 2023-05-30
Rated 5 out of 5 by from Good job Thank you for the support! I would like for turbo tax to be there for me from on.
Date published: 2023-05-30
Rated 5 out of 5 by from The best! I've used turbo tax for 5 years and always received the maximum number
Date published: 2023-05-30
Rated 5 out of 5 by from Helpful! Had to do my parent's taxes because of health issues. If it wasn't for turbo tax and the ease of filling out the information, I would have been at a great loss.
Date published: 2023-05-30
Rated 4 out of 5 by from Turbo Tax Intuit 2023 It was fairly easy but I'm not good at paperwork. It stresses me out.
Date published: 2023-05-30
Rated 5 out of 5 by from TurboTax is Wonderful! I've used TurboTax quite a few years now, skipped a year and it was painful.
Date published: 2023-05-30
All TurboTax® Offerings Reviews - Page 38
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Took me 10 hours Intuit lobbies the federal government to keep tax policy unnecessarily complex so that they can continue making money from this product. Meanwhile it took me 2 full days to file my taxes and account for foreign earned income, investments, business expenses, etc. It continuously made me review the same entries over and over without saying why they needed review. Made an already frustrating process even more frustrating.
Date published: 2023-05-30
Rated 5 out of 5 by from TurboTax success I have had to make a couple of accounts in order to fully process the tax return refund.
Date published: 2023-05-30
Rated 2 out of 5 by from Dale was great Im not clear what this is for, but it feels like a public submission and I have not agreed to that nor do I intend to, my overall experience is similar to this comment where I understand the instructions even though they have not been provided, and I have paid an amount larger than the amount advertised, does this sound familiar to you?
Date published: 2023-05-30
Rated 2 out of 5 by from Bait and Switch Unhappy about the additional charge I knew nothing about. I was forced to upgrade.
Date published: 2023-05-30
Rated 5 out of 5 by from Turbo tax was great Maria was excellent great communicator and very patient. I’d give her 6 stars in a 5 star rating
Date published: 2023-05-30
Rated 5 out of 5 by from Good job Thank you for the support! I would like for turbo tax to be there for me from on.
Date published: 2023-05-30
Rated 5 out of 5 by from The best! I've used turbo tax for 5 years and always received the maximum number
Date published: 2023-05-30
Rated 5 out of 5 by from Helpful! Had to do my parent's taxes because of health issues. If it wasn't for turbo tax and the ease of filling out the information, I would have been at a great loss.
Date published: 2023-05-30
Rated 4 out of 5 by from Turbo Tax Intuit 2023 It was fairly easy but I'm not good at paperwork. It stresses me out.
Date published: 2023-05-30
Rated 5 out of 5 by from TurboTax is Wonderful! I've used TurboTax quite a few years now, skipped a year and it was painful.
Date published: 2023-05-30
All TurboTax® Offerings Reviews - Page 38