TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is the greatest Turbo tax, always provide me the best, when filling my tax
Date published: 2023-04-11
Rated 2 out of 5 by from Lots of time consuming inadequacies Intuit doesn't bother to maintain this version. All sorts of weaknesses compared to the personal version. Examples: download of brokerage account info, maintain data on forms between reviews, lots of stupid usability issues.
Date published: 2023-04-11
Rated 3 out of 5 by from GOOD PROGRAM IT IS NOT PERFECT, BUT GOOD ENOUGH TO PREPARE TAXES.
Date published: 2023-04-11
Rated 4 out of 5 by from Good product.. but expensive :( I've been using Turbo Tax for years. Depending on the specificity of your needs, they have an easy-to-use product. Unfortunately, the more complicated your tax situation, the more expensive the product. I miss the days of filing for free. It especially sucks when you owe the government AND you owe Turbo Tax.
Date published: 2023-04-11
Rated 4 out of 5 by from Everything worked fine until the update farckled As indicated in the Title, everything went fine until an update kept returning a fatal error. I had finished my returns but, without the update, it would not let me upload them. I tried the responses suggested on the Support pages, to no avail. Finally, I installed the program on another computer where the update went through smoothly and, after I signed in, was able to transfer the data file to the new computer and upload the returns without a problem. With the exception of one year, I have been using Turbotax for at least 20 years and this is the first time I have had any problems with it. Hopefully, it is just a freak problem dealing with the interaction with my particular computer.
Date published: 2023-04-11
Rated 4 out of 5 by from pretty good took long due to issue on my part but not to difficult
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax makes filing easy In a few simple steps I am able to file and rest easy that my taxes are done correctly. .
Date published: 2023-04-11
Rated 5 out of 5 by from Very Helpful I use the least expensive version of TurboTax for state and federal and every year it helps a lot. I don't know what I would do without it. This year they sent me a coupon to make it a bit more affordable and that was very appreciated.
Date published: 2023-04-11
Rated 2 out of 5 by from Predatory Practices Predatory and extremely too expensive. Not worth the cost
Date published: 2023-04-11
Rated 5 out of 5 by from Great expierence I had a great expierence using TurboTax. It was very simple and easy for first time users like myself.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3682
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the greatest Turbo tax, always provide me the best, when filling my tax
Date published: 2023-04-11
Rated 2 out of 5 by from Lots of time consuming inadequacies Intuit doesn't bother to maintain this version. All sorts of weaknesses compared to the personal version. Examples: download of brokerage account info, maintain data on forms between reviews, lots of stupid usability issues.
Date published: 2023-04-11
Rated 3 out of 5 by from GOOD PROGRAM IT IS NOT PERFECT, BUT GOOD ENOUGH TO PREPARE TAXES.
Date published: 2023-04-11
Rated 4 out of 5 by from Good product.. but expensive :( I've been using Turbo Tax for years. Depending on the specificity of your needs, they have an easy-to-use product. Unfortunately, the more complicated your tax situation, the more expensive the product. I miss the days of filing for free. It especially sucks when you owe the government AND you owe Turbo Tax.
Date published: 2023-04-11
Rated 4 out of 5 by from Everything worked fine until the update farckled As indicated in the Title, everything went fine until an update kept returning a fatal error. I had finished my returns but, without the update, it would not let me upload them. I tried the responses suggested on the Support pages, to no avail. Finally, I installed the program on another computer where the update went through smoothly and, after I signed in, was able to transfer the data file to the new computer and upload the returns without a problem. With the exception of one year, I have been using Turbotax for at least 20 years and this is the first time I have had any problems with it. Hopefully, it is just a freak problem dealing with the interaction with my particular computer.
Date published: 2023-04-11
Rated 4 out of 5 by from pretty good took long due to issue on my part but not to difficult
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax makes filing easy In a few simple steps I am able to file and rest easy that my taxes are done correctly. .
Date published: 2023-04-11
Rated 5 out of 5 by from Very Helpful I use the least expensive version of TurboTax for state and federal and every year it helps a lot. I don't know what I would do without it. This year they sent me a coupon to make it a bit more affordable and that was very appreciated.
Date published: 2023-04-11
Rated 2 out of 5 by from Predatory Practices Predatory and extremely too expensive. Not worth the cost
Date published: 2023-04-11
Rated 5 out of 5 by from Great expierence I had a great expierence using TurboTax. It was very simple and easy for first time users like myself.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3682