TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Tried something different... I tried a different tax software, but found myself coming back to TT this year. Thanks!
Date published: 2023-04-09
Rated 5 out of 5 by from Fast and Easy Much faster and easier than last year. I really like the improvements!
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Awesome Very intuit! i like the site it is very easy to file this is my 5the year filing the taxes! Awesome very great experience.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is Easy to Use I've used Turbo Tax to file my taxes for the last few years, and it's simple. Digitally upload your W2 and any other form and Turbo Tax will take care of the rest.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy step by step Tax companion First time user, was easy to follow, tax adviser was helpful. Tax filing completed in a record time.
Date published: 2023-04-09
Rated 1 out of 5 by from Very annoying! Because I traded a few stock I was REQUIRED to upgrade to Premium - which cost me more than it would have cost if I lied and pretended there were no stock trades. This felt very unfair.
Date published: 2023-04-09
Rated 3 out of 5 by from Three stars due to insufficient descriptions I have used TT for decades. Each year there are a handful of frustrations. This year, again, the lack of full explanation of choices for where to enter Longterm care premiums persists. Many other items have additional complications this year and are not well explained. I spent hours attempting to clarify confusions. Also, some data did not carry forward from last year or was no longer calculated. Descriptions for entries did not necessarily match exact wording on forms and their titles. NY return was more confusing than usual (e.g., exemptions for beneficiary IRAs not explained but flagged as incorrect--guessing game or hunt through the NY tax law). This software needs improvement.
Date published: 2023-04-09
Rated 5 out of 5 by from Good job I always hate doing taxes. Turbo tax takes the pain away.
Date published: 2023-04-09
Rated 5 out of 5 by from I appreciate Turbo Tax With several different sources of income and a number of deductibles, it would have more difficult to prepare our tax returns without the clarity afforded by Turbo Tax.
Date published: 2023-04-09
Rated 5 out of 5 by from Excellent Easy to navigate and finish. Good support , timely
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3674
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tried something different... I tried a different tax software, but found myself coming back to TT this year. Thanks!
Date published: 2023-04-09
Rated 5 out of 5 by from Fast and Easy Much faster and easier than last year. I really like the improvements!
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Awesome Very intuit! i like the site it is very easy to file this is my 5the year filing the taxes! Awesome very great experience.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is Easy to Use I've used Turbo Tax to file my taxes for the last few years, and it's simple. Digitally upload your W2 and any other form and Turbo Tax will take care of the rest.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy step by step Tax companion First time user, was easy to follow, tax adviser was helpful. Tax filing completed in a record time.
Date published: 2023-04-09
Rated 1 out of 5 by from Very annoying! Because I traded a few stock I was REQUIRED to upgrade to Premium - which cost me more than it would have cost if I lied and pretended there were no stock trades. This felt very unfair.
Date published: 2023-04-09
Rated 3 out of 5 by from Three stars due to insufficient descriptions I have used TT for decades. Each year there are a handful of frustrations. This year, again, the lack of full explanation of choices for where to enter Longterm care premiums persists. Many other items have additional complications this year and are not well explained. I spent hours attempting to clarify confusions. Also, some data did not carry forward from last year or was no longer calculated. Descriptions for entries did not necessarily match exact wording on forms and their titles. NY return was more confusing than usual (e.g., exemptions for beneficiary IRAs not explained but flagged as incorrect--guessing game or hunt through the NY tax law). This software needs improvement.
Date published: 2023-04-09
Rated 5 out of 5 by from Good job I always hate doing taxes. Turbo tax takes the pain away.
Date published: 2023-04-09
Rated 5 out of 5 by from I appreciate Turbo Tax With several different sources of income and a number of deductibles, it would have more difficult to prepare our tax returns without the clarity afforded by Turbo Tax.
Date published: 2023-04-09
Rated 5 out of 5 by from Excellent Easy to navigate and finish. Good support , timely
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3674