TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Understanding Don’t always understand what it’s asking me for and isn’t helpful in regards to locating certain information
Date published: 2023-04-09
Rated 4 out of 5 by from No worries Turbo Tax really helps decrease my anxiety when doing my taxes. Very helpful, and easy to use! Thanks Turbo Tax for helping me for 5 years!
Date published: 2023-04-09
Rated 5 out of 5 by from Always easy and quick! No problems. Easy to use and easy to get help if needed.
Date published: 2023-04-09
Rated 5 out of 5 by from Outstanding Service Turbo Tax is straight forward with their award winning products and services. I have been using Turbo Tax for over 10+years now and there is no other Tax Service company I trust. Job Well Done!!!
Date published: 2023-04-09
Rated 5 out of 5 by from Very easy to do my taxes Step by step they walk you through everything. If you get stuck there is a plac3 to ask questions.
Date published: 2023-04-09
Rated 5 out of 5 by from Fast and easy Finished in less than an hour. Was easy to follow.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Great Great experience & very helpful Great experience & very helpful
Date published: 2023-04-09
Rated 5 out of 5 by from Always works well No problems I enter one ID Number incorrectly which was easily resolved
Date published: 2023-04-09
Rated 4 out of 5 by from My "Go-To" Tax Prep Software Not as good of an experience as previous years. All menu items were "cut off" at the bottom of each line. Could not remove an specific item (miscellaneous wages, no W-2) that was entered in error - had to delete the tax file and start the entire return over again.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is the best! I have the best tax filing experience with TurboTax. They are thorough, efficient, professional and trustworthy. I use them each year and it is very easy to get my taxes done right each time. I highly recommend TurboTax!!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3673
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Understanding Don’t always understand what it’s asking me for and isn’t helpful in regards to locating certain information
Date published: 2023-04-09
Rated 4 out of 5 by from No worries Turbo Tax really helps decrease my anxiety when doing my taxes. Very helpful, and easy to use! Thanks Turbo Tax for helping me for 5 years!
Date published: 2023-04-09
Rated 5 out of 5 by from Always easy and quick! No problems. Easy to use and easy to get help if needed.
Date published: 2023-04-09
Rated 5 out of 5 by from Outstanding Service Turbo Tax is straight forward with their award winning products and services. I have been using Turbo Tax for over 10+years now and there is no other Tax Service company I trust. Job Well Done!!!
Date published: 2023-04-09
Rated 5 out of 5 by from Very easy to do my taxes Step by step they walk you through everything. If you get stuck there is a plac3 to ask questions.
Date published: 2023-04-09
Rated 5 out of 5 by from Fast and easy Finished in less than an hour. Was easy to follow.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Great Great experience & very helpful Great experience & very helpful
Date published: 2023-04-09
Rated 5 out of 5 by from Always works well No problems I enter one ID Number incorrectly which was easily resolved
Date published: 2023-04-09
Rated 4 out of 5 by from My "Go-To" Tax Prep Software Not as good of an experience as previous years. All menu items were "cut off" at the bottom of each line. Could not remove an specific item (miscellaneous wages, no W-2) that was entered in error - had to delete the tax file and start the entire return over again.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is the best! I have the best tax filing experience with TurboTax. They are thorough, efficient, professional and trustworthy. I use them each year and it is very easy to get my taxes done right each time. I highly recommend TurboTax!!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3673