TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Absolutely user friendly! Would recommend to all friends & family. Reliable software and user friendly.
Date published: 2023-04-09
Rated 4 out of 5 by from Pretty good experience I think your premium level should include answering one simple question with maybe a 30 word limit. That's all I needed this year and last. But no way was I going to upgrade to the next level just to get that simple, straightforward question answered. So I went elsewhere for the answer.
Date published: 2023-04-09
Rated 4 out of 5 by from Need update to help for Disaster continuous loop All these years I have NEVER had the problem I had with trying to get my taxes done with TURBOTAX the way it happened this year! The software was still not updated with the latest release update, causing a continuous loop issue associated with Disaster relief questions associated with 1099-R somewhere. NOT GOOD.
Date published: 2023-04-09
Rated 5 out of 5 by from good Turbo tax is great used for many years not a poster
Date published: 2023-04-09
Rated 5 out of 5 by from User Friendly I always like using TurboTax because it is so user friendly and never stress out about doing my taxes. Such an easy process and like that it automatically files your taxes for you.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is awesome! Please continue to make doing taxes easy with your platform by not making too many unnecessary changes( ie UI).
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you turbo tax Spoke with 2 turbo tax experts online, and one on the telephone. Triple checked my taxes were done right. Thank you
Date published: 2023-04-09
Rated 2 out of 5 by from turbo tax you try to upgrade and cross sell too many products-- i pay a fee not to be marketed to.
Date published: 2023-04-09
Rated 1 out of 5 by from Understanding Don’t always understand what it’s asking me for and isn’t helpful in regards to locating certain information
Date published: 2023-04-09
Rated 4 out of 5 by from No worries Turbo Tax really helps decrease my anxiety when doing my taxes. Very helpful, and easy to use! Thanks Turbo Tax for helping me for 5 years!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3664
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Absolutely user friendly! Would recommend to all friends & family. Reliable software and user friendly.
Date published: 2023-04-09
Rated 4 out of 5 by from Pretty good experience I think your premium level should include answering one simple question with maybe a 30 word limit. That's all I needed this year and last. But no way was I going to upgrade to the next level just to get that simple, straightforward question answered. So I went elsewhere for the answer.
Date published: 2023-04-09
Rated 4 out of 5 by from Need update to help for Disaster continuous loop All these years I have NEVER had the problem I had with trying to get my taxes done with TURBOTAX the way it happened this year! The software was still not updated with the latest release update, causing a continuous loop issue associated with Disaster relief questions associated with 1099-R somewhere. NOT GOOD.
Date published: 2023-04-09
Rated 5 out of 5 by from good Turbo tax is great used for many years not a poster
Date published: 2023-04-09
Rated 5 out of 5 by from User Friendly I always like using TurboTax because it is so user friendly and never stress out about doing my taxes. Such an easy process and like that it automatically files your taxes for you.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is awesome! Please continue to make doing taxes easy with your platform by not making too many unnecessary changes( ie UI).
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you turbo tax Spoke with 2 turbo tax experts online, and one on the telephone. Triple checked my taxes were done right. Thank you
Date published: 2023-04-09
Rated 2 out of 5 by from turbo tax you try to upgrade and cross sell too many products-- i pay a fee not to be marketed to.
Date published: 2023-04-09
Rated 1 out of 5 by from Understanding Don’t always understand what it’s asking me for and isn’t helpful in regards to locating certain information
Date published: 2023-04-09
Rated 4 out of 5 by from No worries Turbo Tax really helps decrease my anxiety when doing my taxes. Very helpful, and easy to use! Thanks Turbo Tax for helping me for 5 years!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3664