TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Meets Expectations TurboTax got the job done. I had some trouble with the review process, as the software kept wrongly insisting that my car was a business asset (due to interfacing with Self-Employed, which seemingly won't allow me to delete a vehicle) and there was no discernible way to ignore the car. That was pretty irritating. Anyway, TurboTax works well enough.
Date published: 2023-06-04
Rated 4 out of 5 by from Review Generally positive experience. Plan to use again next year.
Date published: 2023-06-04
Rated 5 out of 5 by from Easy Peasy same as always, easy peasy. I've been using Turbo Tax for most of the last 25 years and it's still easy
Date published: 2023-06-04
Rated 2 out of 5 by from Ok Could be better but not my problem I just used it once a year
Date published: 2023-06-04
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is easy to understand and use. I won't use any other tax software.
Date published: 2023-06-04
Rated 5 out of 5 by from TurboTax is great! It's fast, simple, & easy! I like that I can do it by myself.
Date published: 2023-06-04
Rated 4 out of 5 by from TurboTax with the clutch, but for a price. Just did my taxes with ease. Only thing was the fees. It's cool though. At least I get my money back.
Date published: 2023-06-04
Rated 1 out of 5 by from Didn’t file properl I’m not sure how, but I logged in because I hadn’t gotten my return yet, now June, and apparently I wasn’t done. Even though I had gotten to the part where I’m putting Driver License numbers, the account to deposit the return, but somehow I didn’t finish……so it says.
Date published: 2023-06-04
Rated 1 out of 5 by from Awful I could be wrong, but I thought that the final step of the tax return was the payment and turns our it wasn't I still had to go back and do more steps and I had no idea because the confirmation email that I got didn't say a single word about it. There was no indication of me having to go back your website and 2 more steps?!! I just wished there was some sort of indication that you have to go back and finish more things because if you don't you spend 2 months thinking that your tax return most be on the way and you reported to the government, but at the end you didn't. Horrible, horrible way to find out that you are in trouble with the IRS!
Date published: 2023-06-04
Rated 5 out of 5 by from Best Platform to do your taxes Its a great website to do your taxes, I had a good time doing it, Very self explanatory and if you have questions a turbotax representative can help you or theres a manual too, I'm totally doing my taxes here next year, Thank You!
Date published: 2023-06-04
All TurboTax® Offerings Reviews - Page 366
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Meets Expectations TurboTax got the job done. I had some trouble with the review process, as the software kept wrongly insisting that my car was a business asset (due to interfacing with Self-Employed, which seemingly won't allow me to delete a vehicle) and there was no discernible way to ignore the car. That was pretty irritating. Anyway, TurboTax works well enough.
Date published: 2023-06-04
Rated 4 out of 5 by from Review Generally positive experience. Plan to use again next year.
Date published: 2023-06-04
Rated 5 out of 5 by from Easy Peasy same as always, easy peasy. I've been using Turbo Tax for most of the last 25 years and it's still easy
Date published: 2023-06-04
Rated 2 out of 5 by from Ok Could be better but not my problem I just used it once a year
Date published: 2023-06-04
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is easy to understand and use. I won't use any other tax software.
Date published: 2023-06-04
Rated 5 out of 5 by from TurboTax is great! It's fast, simple, & easy! I like that I can do it by myself.
Date published: 2023-06-04
Rated 4 out of 5 by from TurboTax with the clutch, but for a price. Just did my taxes with ease. Only thing was the fees. It's cool though. At least I get my money back.
Date published: 2023-06-04
Rated 1 out of 5 by from Didn’t file properl I’m not sure how, but I logged in because I hadn’t gotten my return yet, now June, and apparently I wasn’t done. Even though I had gotten to the part where I’m putting Driver License numbers, the account to deposit the return, but somehow I didn’t finish……so it says.
Date published: 2023-06-04
Rated 1 out of 5 by from Awful I could be wrong, but I thought that the final step of the tax return was the payment and turns our it wasn't I still had to go back and do more steps and I had no idea because the confirmation email that I got didn't say a single word about it. There was no indication of me having to go back your website and 2 more steps?!! I just wished there was some sort of indication that you have to go back and finish more things because if you don't you spend 2 months thinking that your tax return most be on the way and you reported to the government, but at the end you didn't. Horrible, horrible way to find out that you are in trouble with the IRS!
Date published: 2023-06-04
Rated 5 out of 5 by from Best Platform to do your taxes Its a great website to do your taxes, I had a good time doing it, Very self explanatory and if you have questions a turbotax representative can help you or theres a manual too, I'm totally doing my taxes here next year, Thank You!
Date published: 2023-06-04
All TurboTax® Offerings Reviews - Page 366