TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by Steinway88 from Great, but expensive I like using Turbo Tax, but it has gotten expensive.
Date published: 2023-04-12
Rated 4 out of 5 by Booptie from easy to use Turbo tax is a simple, effective tool. We found it easy to navigate.
Date published: 2023-04-12
Rated 5 out of 5 by Valrosi from Amazing service Very easy to use, great graphics, amazing service!
Date published: 2023-04-12
Rated 1 out of 5 by Not a real happy camper from Could not get a stright ansewer Had a question regarding capital loss carry forward, I wanted to carry 2021 loss forward to 2023 and not use any of the loss in 2022. After attempting several times to zero out the capital loss in the preparation stage of the return when I reviewed the return the amount was there (line 7 form 1040). I contacted "the community" with no luck, I requested a phone call, which I received promptly. I explained to the agent what I was trying to do, she walked me through several time doing exactly what I had done before with the same results. After she spoke to a supervisor and had me do the same thing again with the same results, here only suggestion was to upgrade to a professional tax expert for a additional charge of course, which I declined. I contacted the IRS and explained what I was trying to do, and in less than 5 minutes on the phone I got the answer I was looking for. Earned interest is considered capital gain, so prior years loss must be applied, come on you guys, you didn't know this. You may want to update your definition of Capital gain or loss to include interest income, would have saved me about 3 hrs. of my time. I've used Turbo Tax since 2000, only in the past 3 years have I used the online version, you no longer support the Apple OS I use, which is to bad. Needless to say when the 2023 1040 is due I have my doubts that I will be using your product again.
Date published: 2023-04-12
Rated 1 out of 5 by not a good way to file from Turbo is not a good way to file taxes Unable to correct IRS form 4797 is a major problem
Date published: 2023-04-12
Rated 5 out of 5 by NancyL2023 from Use TurboTax every year Easy step by step filing. Have used this product for many years and like the way it can transfer information from year to year
Date published: 2023-04-12
Rated 2 out of 5 by NotLikingTurboTax Anymore from FRAUD Required to deduct from Fed CHARGE$$ more TT would not allow me to charge fee on my credit card so I had to deduct from refund and they charged an ADDITIONAL $39! I'll find a different source next year.
Date published: 2023-04-12
Rated 5 out of 5 by redgoth from Good show It was quick and easy to use tried and trusted tax handler
Date published: 2023-04-12
Rated 5 out of 5 by Curtis L from Great program I did my taxes in less than two hours! In the old days, when I was a CPA, this return would have taken me two days. :)
Date published: 2023-04-12
Rated 5 out of 5 by Daycare momma from Don't hesitate to use! I own a small business and have been using Turbo Tax for over 25 years. Don't hesitate to use this service. It is quick and easy. Any questions you have can quickly be answered by the team in the upper right hand corner.
All TurboTax® Offerings Reviews - Page 3624
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Steinway88 from Great, but expensive I like using Turbo Tax, but it has gotten expensive.
Date published: 2023-04-12
Rated 4 out of 5 by Booptie from easy to use Turbo tax is a simple, effective tool. We found it easy to navigate.
Date published: 2023-04-12
Rated 5 out of 5 by Valrosi from Amazing service Very easy to use, great graphics, amazing service!
Date published: 2023-04-12
Rated 1 out of 5 by Not a real happy camper from Could not get a stright ansewer Had a question regarding capital loss carry forward, I wanted to carry 2021 loss forward to 2023 and not use any of the loss in 2022. After attempting several times to zero out the capital loss in the preparation stage of the return when I reviewed the return the amount was there (line 7 form 1040). I contacted "the community" with no luck, I requested a phone call, which I received promptly. I explained to the agent what I was trying to do, she walked me through several time doing exactly what I had done before with the same results. After she spoke to a supervisor and had me do the same thing again with the same results, here only suggestion was to upgrade to a professional tax expert for a additional charge of course, which I declined. I contacted the IRS and explained what I was trying to do, and in less than 5 minutes on the phone I got the answer I was looking for. Earned interest is considered capital gain, so prior years loss must be applied, come on you guys, you didn't know this. You may want to update your definition of Capital gain or loss to include interest income, would have saved me about 3 hrs. of my time. I've used Turbo Tax since 2000, only in the past 3 years have I used the online version, you no longer support the Apple OS I use, which is to bad. Needless to say when the 2023 1040 is due I have my doubts that I will be using your product again.
Date published: 2023-04-12
Rated 1 out of 5 by not a good way to file from Turbo is not a good way to file taxes Unable to correct IRS form 4797 is a major problem
Date published: 2023-04-12
Rated 5 out of 5 by NancyL2023 from Use TurboTax every year Easy step by step filing. Have used this product for many years and like the way it can transfer information from year to year
Date published: 2023-04-12
Rated 2 out of 5 by NotLikingTurboTax Anymore from FRAUD Required to deduct from Fed CHARGE$$ more TT would not allow me to charge fee on my credit card so I had to deduct from refund and they charged an ADDITIONAL $39! I'll find a different source next year.
Date published: 2023-04-12
Rated 5 out of 5 by redgoth from Good show It was quick and easy to use tried and trusted tax handler
Date published: 2023-04-12
Rated 5 out of 5 by Curtis L from Great program I did my taxes in less than two hours! In the old days, when I was a CPA, this return would have taken me two days. :)
Date published: 2023-04-12
Rated 5 out of 5 by Daycare momma from Don't hesitate to use! I own a small business and have been using Turbo Tax for over 25 years. Don't hesitate to use this service. It is quick and easy. Any questions you have can quickly be answered by the team in the upper right hand corner.
All TurboTax® Offerings Reviews - Page 3624
Date published: 2023-04-12