TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Terrible product the product is very poor while handling stock options. i basically have to manually review each entry.
Date published: 2023-04-10
Rated 5 out of 5 by from Thank you Turbo Tax! As someone who was self-employed last year, Turbo Tax made everything so EASY! I had all the information I needed for expenses and deductions and just plugged those numbers in when prompted.
Date published: 2023-04-10
Rated 5 out of 5 by from Brain Pain Myron was an absolute professional!!! He went above and beyond and utilized all of his available resources to help with this 2+ hour long character building experience that we managed to survive together!!
Date published: 2023-04-10
Rated 5 out of 5 by from It was pretty good! It was my first time using this method of filing and it was just like e-filing. I recommend it and may do it next year.
Date published: 2023-04-10
Rated 4 out of 5 by from Taxes are easy I used to go to a walk in place for my taxes and it seemed to take several hours and cost a fortune. Turbo tax has made it easy to do my taxes from the comfort of my own home and it doesn't break the bank.
Date published: 2023-04-10
Rated 2 out of 5 by from upselling is irritating I felt a more information could have been carried over from previous years. Animations to show that the software is "working" feel unnecessary and time consuming. Filing took way too many clicks and lots of attempts to upsell me on things I did not want and had already indicated. I was asked for a lot of a disclosures in what felt like very misleading methods in an effort to get me to sign things I should not. Does a good job of saving state.
Date published: 2023-04-10
Rated 4 out of 5 by from year 2022 tax software was much more complicatedd I had very hart time to understand the concept of the questions and next steps what to do
Date published: 2023-04-10
Rated 5 out of 5 by from Been using Turbo Tax every year! It's very convenient and easy to follow. Very good options of support service.
Date published: 2023-04-10
Rated 5 out of 5 by from Nice and user friendly! A long process because It took me through step by step for me to get full tax breaks, checked my information was correct, and my refund was still looking great with no errors .
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo tax was ok I have been using turbo tax for years and have always been satisfied with their recommendations, however this year their recommendations would have given me a lower return. Also, too many upgrades offer during my filling.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3623
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible product the product is very poor while handling stock options. i basically have to manually review each entry.
Date published: 2023-04-10
Rated 5 out of 5 by from Thank you Turbo Tax! As someone who was self-employed last year, Turbo Tax made everything so EASY! I had all the information I needed for expenses and deductions and just plugged those numbers in when prompted.
Date published: 2023-04-10
Rated 5 out of 5 by from Brain Pain Myron was an absolute professional!!! He went above and beyond and utilized all of his available resources to help with this 2+ hour long character building experience that we managed to survive together!!
Date published: 2023-04-10
Rated 5 out of 5 by from It was pretty good! It was my first time using this method of filing and it was just like e-filing. I recommend it and may do it next year.
Date published: 2023-04-10
Rated 4 out of 5 by from Taxes are easy I used to go to a walk in place for my taxes and it seemed to take several hours and cost a fortune. Turbo tax has made it easy to do my taxes from the comfort of my own home and it doesn't break the bank.
Date published: 2023-04-10
Rated 2 out of 5 by from upselling is irritating I felt a more information could have been carried over from previous years. Animations to show that the software is "working" feel unnecessary and time consuming. Filing took way too many clicks and lots of attempts to upsell me on things I did not want and had already indicated. I was asked for a lot of a disclosures in what felt like very misleading methods in an effort to get me to sign things I should not. Does a good job of saving state.
Date published: 2023-04-10
Rated 4 out of 5 by from year 2022 tax software was much more complicatedd I had very hart time to understand the concept of the questions and next steps what to do
Date published: 2023-04-10
Rated 5 out of 5 by from Been using Turbo Tax every year! It's very convenient and easy to follow. Very good options of support service.
Date published: 2023-04-10
Rated 5 out of 5 by from Nice and user friendly! A long process because It took me through step by step for me to get full tax breaks, checked my information was correct, and my refund was still looking great with no errors .
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo tax was ok I have been using turbo tax for years and have always been satisfied with their recommendations, however this year their recommendations would have given me a lower return. Also, too many upgrades offer during my filling.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3623