TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
zhang128 from
Terrible product
the product is very poor while handling stock options. i basically have to manually review each entry.
Date published: 2023-04-10
Rated 5 out of 5 by
lrazer87 from
Thank you Turbo Tax!
As someone who was self-employed last year, Turbo Tax made everything so EASY! I had all the information I needed for expenses and deductions and just plugged those numbers in when prompted.
Date published: 2023-04-10
Rated 5 out of 5 by
TDee5 from
Brain Pain
Myron was an absolute professional!!! He went above and beyond and utilized all of his available resources to help with this 2+ hour long character building experience that we managed to survive together!!
Date published: 2023-04-10
Rated 5 out of 5 by
She She Tarain from
It was pretty good!
It was my first time using this method of filing and it was just like e-filing. I recommend it and may do it next year.
Date published: 2023-04-10
Rated 4 out of 5 by
Chels3205 from
Taxes are easy
I used to go to a walk in place for my taxes and it seemed to take several hours and cost a fortune. Turbo tax has made it easy to do my taxes from the comfort of my own home and it doesn't break the bank.
Date published: 2023-04-10
Rated 2 out of 5 by
Matt 12345 from
upselling is irritating
I felt a more information could have been carried over from previous years. Animations to show that the software is "working" feel unnecessary and time consuming. Filing took way too many clicks and lots of attempts to upsell me on things I did not want and had already indicated. I was asked for a lot of a disclosures in what felt like very misleading methods in an effort to get me to sign things I should not. Does a good job of saving state.
Date published: 2023-04-10
Rated 4 out of 5 by
fly kite from
year 2022 tax software was much more complicatedd
I had very hart time to understand the concept of the questions and next steps what to do
Date published: 2023-04-10
Rated 5 out of 5 by
Yancy409 from
Been using Turbo Tax every year!
It's very convenient and easy to follow. Very good options of support service.
Date published: 2023-04-10
Rated 5 out of 5 by
1Luckie1 from
Nice and user friendly!
A long process because It took me through step by step for me to get full tax breaks, checked my information was correct, and my refund was still looking great with no errors .
Date published: 2023-04-10
Rated 4 out of 5 by
Diego M from
Turbo tax was ok
I have been using turbo tax for years and have always been satisfied with their recommendations, however this year their recommendations would have given me a lower return. Also, too many upgrades offer during my filling.
All TurboTax® Offerings Reviews - Page 3623
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
zhang128 from
Terrible product
the product is very poor while handling stock options. i basically have to manually review each entry.
Date published: 2023-04-10
Rated 5 out of 5 by
lrazer87 from
Thank you Turbo Tax!
As someone who was self-employed last year, Turbo Tax made everything so EASY! I had all the information I needed for expenses and deductions and just plugged those numbers in when prompted.
Date published: 2023-04-10
Rated 5 out of 5 by
TDee5 from
Brain Pain
Myron was an absolute professional!!! He went above and beyond and utilized all of his available resources to help with this 2+ hour long character building experience that we managed to survive together!!
Date published: 2023-04-10
Rated 5 out of 5 by
She She Tarain from
It was pretty good!
It was my first time using this method of filing and it was just like e-filing. I recommend it and may do it next year.
Date published: 2023-04-10
Rated 4 out of 5 by
Chels3205 from
Taxes are easy
I used to go to a walk in place for my taxes and it seemed to take several hours and cost a fortune. Turbo tax has made it easy to do my taxes from the comfort of my own home and it doesn't break the bank.
Date published: 2023-04-10
Rated 2 out of 5 by
Matt 12345 from
upselling is irritating
I felt a more information could have been carried over from previous years. Animations to show that the software is "working" feel unnecessary and time consuming. Filing took way too many clicks and lots of attempts to upsell me on things I did not want and had already indicated. I was asked for a lot of a disclosures in what felt like very misleading methods in an effort to get me to sign things I should not. Does a good job of saving state.
Date published: 2023-04-10
Rated 4 out of 5 by
fly kite from
year 2022 tax software was much more complicatedd
I had very hart time to understand the concept of the questions and next steps what to do
Date published: 2023-04-10
Rated 5 out of 5 by
Yancy409 from
Been using Turbo Tax every year!
It's very convenient and easy to follow. Very good options of support service.
Date published: 2023-04-10
Rated 5 out of 5 by
1Luckie1 from
Nice and user friendly!
A long process because It took me through step by step for me to get full tax breaks, checked my information was correct, and my refund was still looking great with no errors .
Date published: 2023-04-10
Rated 4 out of 5 by
Diego M from
Turbo tax was ok
I have been using turbo tax for years and have always been satisfied with their recommendations, however this year their recommendations would have given me a lower return. Also, too many upgrades offer during my filling.
All TurboTax® Offerings Reviews - Page 3623
Date published: 2023-04-10