TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
LOVw from
OWNER
GREAT.LOVE EVERYTHING WENT THROUGH JUST THE WAY I WANTED TO.
Date published: 2023-04-10
Rated 4 out of 5 by
11_figo_11 from
overall is good
when I run turbotax 2022, it need I type all the information, it did not find from my computer to look the prior year record which in the same computer. so It is not easy to compare with last year tax numbers.
Date published: 2023-04-10
Rated 1 out of 5 by
may be from
PREMIER TURBO TAX 22
Paid for electronic state payment, then unable to send electronically 2 years in a row!
Date published: 2023-04-10
Rated 5 out of 5 by
Foolish Poolish from
I have used Turbo Tax for many years
I enjoy using Turbo Tax because it is so easy to use.
Date published: 2023-04-10
Rated 5 out of 5 by
Jonas15 from
Quick, Easy, and Painless
I was recommended by a work colleague but didn't know what to expect and figured it would be a real hassle. Turns out it was very easy to navigate and I was surprised by all of the ways to submit my information and verify my ID.
Date published: 2023-04-10
Rated 5 out of 5 by
Biscuit79 from
TurboTax is the Best!!!
I love using TurboTax because it is so convenient. Very easy to understand and it guides you the entire time. Every help section is very easy to understand and answers all my questions. I will always use TurboTax if I am able to.
Date published: 2023-04-10
Rated 5 out of 5 by
DEBBY DE from
GREAT TAX PROGRAM
VERY EASY TO COMPLETE MY TAX RETURNS & FILING ELECTRONIC WAS EASY
Date published: 2023-04-10
Rated 3 out of 5 by
CJOB2002 from
Difficulty with Schedule H Form
Turbo Tax was fairly easy to use, other than the difficulty when it came to our Schedule H form. I researched, and this seemed to be a common issue. Nowhere to place our line 26 from our Schedule H forms and TT seemed to have the algorithm wrong initially for calculation. So it initially kicked our taxes back to us, stating we had to wait until after 4/7 for the software update to file. But even after the update, it was still reading as an error. I spoke with 2 separate reps over chat and finally was able to resolve the issue, but it was a few hours of chatting with them. The first person I was connected to was a product salesperson and after an hour of chatting, told me she didn't know the details of the taxes, but only knew about products. Im not sure why I was connected to her in the first place. Eventually, I was connected to someone who was great, and able to really help me. Other than this time consuming issue, it was fairly straightforward and easy to efile.
Date published: 2023-04-10
Rated 5 out of 5 by
Alexander0825 from
TurboTax is great !
Turbo Tax helps me to complete income taxes quickly and accurately. I use Turbo Tax more than ten years.
Date published: 2023-04-10
Rated 2 out of 5 by
jorge crav from
Product good, but it is always trying to trick you
The product is good, but it is always trying to trick you into spending more money on them. Either by promoting an upgrade that you don't need, or by hiding costs of paying with the returned money or as many ways as possible. It is a very sneaky product and I would definitely not use it if I had another alternative. I hate when people just try to trick you into spending for something you don't need.
All TurboTax® Offerings Reviews - Page 3616
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LOVw from
OWNER
GREAT.LOVE EVERYTHING WENT THROUGH JUST THE WAY I WANTED TO.
Date published: 2023-04-10
Rated 4 out of 5 by
11_figo_11 from
overall is good
when I run turbotax 2022, it need I type all the information, it did not find from my computer to look the prior year record which in the same computer. so It is not easy to compare with last year tax numbers.
Date published: 2023-04-10
Rated 1 out of 5 by
may be from
PREMIER TURBO TAX 22
Paid for electronic state payment, then unable to send electronically 2 years in a row!
Date published: 2023-04-10
Rated 5 out of 5 by
Foolish Poolish from
I have used Turbo Tax for many years
I enjoy using Turbo Tax because it is so easy to use.
Date published: 2023-04-10
Rated 5 out of 5 by
Jonas15 from
Quick, Easy, and Painless
I was recommended by a work colleague but didn't know what to expect and figured it would be a real hassle. Turns out it was very easy to navigate and I was surprised by all of the ways to submit my information and verify my ID.
Date published: 2023-04-10
Rated 5 out of 5 by
Biscuit79 from
TurboTax is the Best!!!
I love using TurboTax because it is so convenient. Very easy to understand and it guides you the entire time. Every help section is very easy to understand and answers all my questions. I will always use TurboTax if I am able to.
Date published: 2023-04-10
Rated 5 out of 5 by
DEBBY DE from
GREAT TAX PROGRAM
VERY EASY TO COMPLETE MY TAX RETURNS & FILING ELECTRONIC WAS EASY
Date published: 2023-04-10
Rated 3 out of 5 by
CJOB2002 from
Difficulty with Schedule H Form
Turbo Tax was fairly easy to use, other than the difficulty when it came to our Schedule H form. I researched, and this seemed to be a common issue. Nowhere to place our line 26 from our Schedule H forms and TT seemed to have the algorithm wrong initially for calculation. So it initially kicked our taxes back to us, stating we had to wait until after 4/7 for the software update to file. But even after the update, it was still reading as an error. I spoke with 2 separate reps over chat and finally was able to resolve the issue, but it was a few hours of chatting with them. The first person I was connected to was a product salesperson and after an hour of chatting, told me she didn't know the details of the taxes, but only knew about products. Im not sure why I was connected to her in the first place. Eventually, I was connected to someone who was great, and able to really help me. Other than this time consuming issue, it was fairly straightforward and easy to efile.
Date published: 2023-04-10
Rated 5 out of 5 by
Alexander0825 from
TurboTax is great !
Turbo Tax helps me to complete income taxes quickly and accurately. I use Turbo Tax more than ten years.
Date published: 2023-04-10
Rated 2 out of 5 by
jorge crav from
Product good, but it is always trying to trick you
The product is good, but it is always trying to trick you into spending more money on them. Either by promoting an upgrade that you don't need, or by hiding costs of paying with the returned money or as many ways as possible. It is a very sneaky product and I would definitely not use it if I had another alternative. I hate when people just try to trick you into spending for something you don't need.
All TurboTax® Offerings Reviews - Page 3616
Date published: 2023-04-10