TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from i like turbo tax very good I have used Turbo Tax for 5 years and I am very happy with them
Date published: 2023-04-10
Rated 5 out of 5 by from Couldn't be happier! My tax expert was so patient and helpful. She clearly cares about the work she does and took the time to walk me through the process and answer all my questions.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax ease of use Very easy to manuever thru. Always recommend turbotax
Date published: 2023-04-10
Rated 3 out of 5 by from Not so sure, anymore. I used to swear by Turbo Tax, but they have gotten a bit expensive. I could have taken my tax documents to a local accountant and paid less for his/her services. I may have to do that next year. My sister and her husband have to deal with his Civil Servant stuff, and their accountant only charges them $125. $178 for a single, childless woman seems a bit on the ridiculous side.
Date published: 2023-04-10
Rated 3 out of 5 by from Easy to use Started out free and with having to add one form the cost went to $178. Was very disappointed there was no other cost option available. Otherwise, it was a good experience.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is AWESOME! It gets easier and easier each year I use Turbo Tax. The first couple of years, I had to call the help line and they were fantastic and timely. I was able to get my answers right away. Moving forward a couple of years and I still love using Turbo Tax. They are always looking for tax breaks for you.
Date published: 2023-04-10
Rated 5 out of 5 by from Software Meets My Challenges I have a more complex return with matters like charity, inherited IRAs, self income, and capital gains losses. Turbo Tax with the help of the online and one-on-one sessions helped me complete the tasks.
Date published: 2023-04-10
Rated 5 out of 5 by from Not always quick but easy Turbo Tax makes the return a lot more easy than trying to decipher all the IRS information and understand how to apply my information to the return
Date published: 2023-04-10
Rated 5 out of 5 by from QUICK AND EASY EVEN WITH MANY W-2 DOCUMENTS THEY MADE IT QUICK AND EASY IT ONLY TOOK LESS THAN AN HOUR.
Date published: 2023-04-10
Rated 3 out of 5 by from Keeps getting rejected It tells me I have no errors but it's been rejected 3 times. AGI is correct and PINs are correct. very frustrating!!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3606
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from i like turbo tax very good I have used Turbo Tax for 5 years and I am very happy with them
Date published: 2023-04-10
Rated 5 out of 5 by from Couldn't be happier! My tax expert was so patient and helpful. She clearly cares about the work she does and took the time to walk me through the process and answer all my questions.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax ease of use Very easy to manuever thru. Always recommend turbotax
Date published: 2023-04-10
Rated 3 out of 5 by from Not so sure, anymore. I used to swear by Turbo Tax, but they have gotten a bit expensive. I could have taken my tax documents to a local accountant and paid less for his/her services. I may have to do that next year. My sister and her husband have to deal with his Civil Servant stuff, and their accountant only charges them $125. $178 for a single, childless woman seems a bit on the ridiculous side.
Date published: 2023-04-10
Rated 3 out of 5 by from Easy to use Started out free and with having to add one form the cost went to $178. Was very disappointed there was no other cost option available. Otherwise, it was a good experience.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is AWESOME! It gets easier and easier each year I use Turbo Tax. The first couple of years, I had to call the help line and they were fantastic and timely. I was able to get my answers right away. Moving forward a couple of years and I still love using Turbo Tax. They are always looking for tax breaks for you.
Date published: 2023-04-10
Rated 5 out of 5 by from Software Meets My Challenges I have a more complex return with matters like charity, inherited IRAs, self income, and capital gains losses. Turbo Tax with the help of the online and one-on-one sessions helped me complete the tasks.
Date published: 2023-04-10
Rated 5 out of 5 by from Not always quick but easy Turbo Tax makes the return a lot more easy than trying to decipher all the IRS information and understand how to apply my information to the return
Date published: 2023-04-10
Rated 5 out of 5 by from QUICK AND EASY EVEN WITH MANY W-2 DOCUMENTS THEY MADE IT QUICK AND EASY IT ONLY TOOK LESS THAN AN HOUR.
Date published: 2023-04-10
Rated 3 out of 5 by from Keeps getting rejected It tells me I have no errors but it's been rejected 3 times. AGI is correct and PINs are correct. very frustrating!!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3606