TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from turbo tax should be free freetaxusa is FREE and state is $14.99. Turbotax is a rip off.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is a great app I never received a letter for the IP pin and they helped me step by step to retrieve it
Date published: 2023-04-10
Rated 4 out of 5 by from cool Decent program and gets the job done. Would recommend to most
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax is helpful I use Turbo tax every year, is helpful and easy to use, easy to follow
Date published: 2023-04-10
Rated 3 out of 5 by from Does the job... more costly year on year It seems to get the job done, but not without me having to do a ton of legwork. I just feel that with the rise in cost year on year (over 400.00 this year for what feels like a pretty basic return for a grown person) that it would harvest more data on its own.
Date published: 2023-04-10
Rated 3 out of 5 by from Careful, you will still need to do research. I have used Turbo Tax for years. This year I received my Military Retirement pay credit only through local sources. Turbo Tax should have recognized this and flagged it as part of the completion process. Disappointed
Date published: 2023-04-10
Rated 3 out of 5 by from TT should be MacOS version independent TT performs okay and seems to be thorough and accurate. However, it is the only app on my MacBook or Mac Mini that insists I upgrade my version of MacOS to the current version or the next version if the version I am running is more than 2 versions old. Intuit claims they have to keep up with security and privacy updates instead of engineering their table driven engine which underlies their TurboTax application to be independent of MacOS versions. Microsoft Word and Excel have been running happily on my 2010 Mac Mini and 2017 MacBook under MacOS 10.13.6 and 10.15.6 with no problems.
Date published: 2023-04-10
Rated 5 out of 5 by from The only way to do taxes !!! Been using Turbo tax exclusively for almost 25 years now. It gets better & easier to use every year.
Date published: 2023-04-10
Rated 5 out of 5 by from Very easy to work with I like they help you without charging you for every step
Date published: 2023-04-10
Rated 1 out of 5 by from Not catching my error before filing I have now filed 5 times and my return keeps getting rejected. The first several times it did not catch that I was missing a whole section. It’s still not catching what the error is or how to fix it.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3578
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax should be free freetaxusa is FREE and state is $14.99. Turbotax is a rip off.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is a great app I never received a letter for the IP pin and they helped me step by step to retrieve it
Date published: 2023-04-10
Rated 4 out of 5 by from cool Decent program and gets the job done. Would recommend to most
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax is helpful I use Turbo tax every year, is helpful and easy to use, easy to follow
Date published: 2023-04-10
Rated 3 out of 5 by from Does the job... more costly year on year It seems to get the job done, but not without me having to do a ton of legwork. I just feel that with the rise in cost year on year (over 400.00 this year for what feels like a pretty basic return for a grown person) that it would harvest more data on its own.
Date published: 2023-04-10
Rated 3 out of 5 by from Careful, you will still need to do research. I have used Turbo Tax for years. This year I received my Military Retirement pay credit only through local sources. Turbo Tax should have recognized this and flagged it as part of the completion process. Disappointed
Date published: 2023-04-10
Rated 3 out of 5 by from TT should be MacOS version independent TT performs okay and seems to be thorough and accurate. However, it is the only app on my MacBook or Mac Mini that insists I upgrade my version of MacOS to the current version or the next version if the version I am running is more than 2 versions old. Intuit claims they have to keep up with security and privacy updates instead of engineering their table driven engine which underlies their TurboTax application to be independent of MacOS versions. Microsoft Word and Excel have been running happily on my 2010 Mac Mini and 2017 MacBook under MacOS 10.13.6 and 10.15.6 with no problems.
Date published: 2023-04-10
Rated 5 out of 5 by from The only way to do taxes !!! Been using Turbo tax exclusively for almost 25 years now. It gets better & easier to use every year.
Date published: 2023-04-10
Rated 5 out of 5 by from Very easy to work with I like they help you without charging you for every step
Date published: 2023-04-10
Rated 1 out of 5 by from Not catching my error before filing I have now filed 5 times and my return keeps getting rejected. The first several times it did not catch that I was missing a whole section. It’s still not catching what the error is or how to fix it.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3578