TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax needs to explain more If it wasn't for Miss Kossiwa, we would have never filed our 2022 tax return, Turbo Tax got somehow complicated as we are seniors and computer illiterate.
Date published: 2023-04-10
Rated 5 out of 5 by from It was easy to use Had no problem with using turbo tax. Was easy to correct mistakes.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent It was very easy to got through each step. When I had any questions the search feature was great and took me to the page I was looking for.
Date published: 2023-04-10
Rated 5 out of 5 by from Loved it! I was deciding between using TurboTax vs HR Block. I had them pulled up side by side and immediately noticed how user-friendly and aesthetically pleasing TurboTax was. As I progressed through filing my taxes with TurboTax I felt so confident and comfortable. I’d been putting off filing my taxes this year b/c I was anxious about filing by myself after filing with a tax preparer for the last three years. Great experience overall!
Date published: 2023-04-10
Rated 5 out of 5 by from Efficient Amended return process I needed to file amended federal and state returns and the software was very efficient in walking me through the various steps.
Date published: 2023-04-10
Rated 5 out of 5 by from LOVE TURBO!!!! works well, been using turbotax for decades thanks
Date published: 2023-04-10
Rated 5 out of 5 by from Full service tax prep was great! The full service tax service was great and we loved our tax professional Kathleen, she was exceptional to work with. Our one critique would be that Turbo Tax should be more forthcoming with total costs and not wait until the end, filing in multiple states we are aware of additional costs, it would be helpful if they could just be upfront about it (Turbo Tax as a company, not Kathleen, she was great!)
Date published: 2023-04-10
Rated 5 out of 5 by from Desmond is a life-saver! I'm old and not computer literate AT ALL. Desmond powered through all the cussin' and yellin' and got me back on track and our taxes filed!
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax user for 13 years - love it! TurboTax walks you through every possible situation and double and triple checks everything. For small business owners and those with a side gig, it's a life-saver!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the easiest way to file my taxes. I have been using Turbo Tax since 1995. It has been the easiest way to keep up on all of the changes. I have confidence in their support and expertise.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3564
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from Turbo Tax needs to explain more If it wasn't for Miss Kossiwa, we would have never filed our 2022 tax return, Turbo Tax got somehow complicated as we are seniors and computer illiterate.
Date published: 2023-04-10
Rated 5 out of 5 by from It was easy to use Had no problem with using turbo tax. Was easy to correct mistakes.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent It was very easy to got through each step. When I had any questions the search feature was great and took me to the page I was looking for.
Date published: 2023-04-10
Rated 5 out of 5 by from Loved it! I was deciding between using TurboTax vs HR Block. I had them pulled up side by side and immediately noticed how user-friendly and aesthetically pleasing TurboTax was. As I progressed through filing my taxes with TurboTax I felt so confident and comfortable. I’d been putting off filing my taxes this year b/c I was anxious about filing by myself after filing with a tax preparer for the last three years. Great experience overall!
Date published: 2023-04-10
Rated 5 out of 5 by from Efficient Amended return process I needed to file amended federal and state returns and the software was very efficient in walking me through the various steps.
Date published: 2023-04-10
Rated 5 out of 5 by from LOVE TURBO!!!! works well, been using turbotax for decades thanks
Date published: 2023-04-10
Rated 5 out of 5 by from Full service tax prep was great! The full service tax service was great and we loved our tax professional Kathleen, she was exceptional to work with. Our one critique would be that Turbo Tax should be more forthcoming with total costs and not wait until the end, filing in multiple states we are aware of additional costs, it would be helpful if they could just be upfront about it (Turbo Tax as a company, not Kathleen, she was great!)
Date published: 2023-04-10
Rated 5 out of 5 by from Desmond is a life-saver! I'm old and not computer literate AT ALL. Desmond powered through all the cussin' and yellin' and got me back on track and our taxes filed!
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax user for 13 years - love it! TurboTax walks you through every possible situation and double and triple checks everything. For small business owners and those with a side gig, it's a life-saver!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the easiest way to file my taxes. I have been using Turbo Tax since 1995. It has been the easiest way to keep up on all of the changes. I have confidence in their support and expertise.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3564