TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Bug I accidentally answered the disaster relief question incorrectly. It generated form 8915F-T. Went back and changed my answers but it kept generated the form. I tried to remove the form but was unable. Had to input all my data again.
Date published: 2023-04-10
Rated 4 out of 5 by from Was easy, It's harder to get my W-2's from Restaurants than just put them in. Turbo tax is easy, they take a lot of your federal return but I literally couldn't do this by myself so whatever.
Date published: 2023-04-10
Rated 4 out of 5 by from Good product to ude I liked purchasing a disc much better than purchasing it on-line Why wasn't a dics available when I got it from Meijers?
Date published: 2023-04-10
Rated 4 out of 5 by from Overall, a good product. I have used this product for years, but I am considering having my taxes done professionally because it's impossible to get answers for specific situations. Trying to find specific areas within the software are darn near impossible.
Date published: 2023-04-10
Rated 4 out of 5 by from great but getting expensive great but cost has risen whatever I'm done with this
Date published: 2023-04-10
Rated 3 out of 5 by from Good, with a weird glitch Everything went swimmingly, until the subroutine decided a Form 2106 needed to be added to my tax return. There was no assistance (help button, etc.) on the page where I was expected to enter a 2% amount. Two percent of what? I had to spend 75 minutes on the phone with tech support to get that sorted.
Date published: 2023-04-10
Rated 3 out of 5 by from Good But... I have used TurboTax for about the past 12 years. I had more issues this year than in the past. Errors when trying to update program, errors with mortgage interest, and even at the end in trying to eFile state.
Date published: 2023-04-10
Rated 4 out of 5 by from Easy to Use! We enjoy the ease of use of Turbo Tax. The software translates "tax-ese" into understandable english, and moves some of the numbers around for you. Also, if you use it multiple years, it'll remember all your info from last time. Highly convenient and stress reducing! Wish it cost a bit less, though.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome My experience with Turbo Tax was awesome. Every Expert that I spoke with was very knowledgable, professional and went over and above their time and effort to assist me. They were never rushed, but extended ample time to explain and review my taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from LOVE ME SOME TURBO TAX!!!! We have used Turbo Tax for years, it is so simple to use and I have faith that all information is put in the correct places.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3540
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Bug I accidentally answered the disaster relief question incorrectly. It generated form 8915F-T. Went back and changed my answers but it kept generated the form. I tried to remove the form but was unable. Had to input all my data again.
Date published: 2023-04-10
Rated 4 out of 5 by from Was easy, It's harder to get my W-2's from Restaurants than just put them in. Turbo tax is easy, they take a lot of your federal return but I literally couldn't do this by myself so whatever.
Date published: 2023-04-10
Rated 4 out of 5 by from Good product to ude I liked purchasing a disc much better than purchasing it on-line Why wasn't a dics available when I got it from Meijers?
Date published: 2023-04-10
Rated 4 out of 5 by from Overall, a good product. I have used this product for years, but I am considering having my taxes done professionally because it's impossible to get answers for specific situations. Trying to find specific areas within the software are darn near impossible.
Date published: 2023-04-10
Rated 4 out of 5 by from great but getting expensive great but cost has risen whatever I'm done with this
Date published: 2023-04-10
Rated 3 out of 5 by from Good, with a weird glitch Everything went swimmingly, until the subroutine decided a Form 2106 needed to be added to my tax return. There was no assistance (help button, etc.) on the page where I was expected to enter a 2% amount. Two percent of what? I had to spend 75 minutes on the phone with tech support to get that sorted.
Date published: 2023-04-10
Rated 3 out of 5 by from Good But... I have used TurboTax for about the past 12 years. I had more issues this year than in the past. Errors when trying to update program, errors with mortgage interest, and even at the end in trying to eFile state.
Date published: 2023-04-10
Rated 4 out of 5 by from Easy to Use! We enjoy the ease of use of Turbo Tax. The software translates "tax-ese" into understandable english, and moves some of the numbers around for you. Also, if you use it multiple years, it'll remember all your info from last time. Highly convenient and stress reducing! Wish it cost a bit less, though.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome My experience with Turbo Tax was awesome. Every Expert that I spoke with was very knowledgable, professional and went over and above their time and effort to assist me. They were never rushed, but extended ample time to explain and review my taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from LOVE ME SOME TURBO TAX!!!! We have used Turbo Tax for years, it is so simple to use and I have faith that all information is put in the correct places.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3540