TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
denme111 from
easy to use
very easy to use -- easy to follow instructions--help when you need it
Date published: 2023-04-10
Rated 5 out of 5 by
zeze4 from
Latoya, Fantastic. Nice smile. Very helpful and k
Pretty good. Had trouble e file. LaToya assisted and completed. Everyone I talked to in the 18 hours were quite good. I highly recommend to my friends and family.
Date published: 2023-04-10
Rated 5 out of 5 by
DianaMagda from
Turbo Tax makes filling much easier
I really like the prompts that remind me to review each section before moving on. I also like the options to get more clarification on a particular topic, etc.
Date published: 2023-04-10
Rated 5 out of 5 by
JacobFam from
Very Impressed
I liked the ease of use, the sharp, friendly and helpful staff, and I believe they grabbed every possible tax write off possible. Thank you!
Date published: 2023-04-10
Rated 5 out of 5 by
Kristina Antoinette from
User Friendly
Turbo tax is relatively easy program and user friendly.
Date published: 2023-04-10
Rated 2 out of 5 by
Contankerus from
Not Happy
I have been using TT for over 40 years. The last couple of years have been not good. Not sure what I will use next year.
Date published: 2023-04-10
Rated 2 out of 5 by
Disappointed MT from
Disappointed
Your CD would not allow me to add the CA state like in the past years. I had to go to your web site to download it, after waiting over 10 minutes on hold to the 877 number in the CD program to call if it would not download from using the CD. The program also would not go and update so I hope my returns are accurate. I have been using TT for years and really disappointed in it this year.
Date published: 2023-04-10
Rated 5 out of 5 by
Jas1079 from
Easy to use
Very easy to use program and they walk you through each step.
Date published: 2023-04-10
Rated 5 out of 5 by
Wilhap from
Continue to use this program Awesom
I have no issues with the program and have used it for the last 20 years . The program is easy to use and they have so many extra features and the lookups for the forms is nice to use.
Date published: 2023-04-10
Rated 5 out of 5 by
Fancy Fingers 66 from
Turbo Tax makes it so easy
Turbo Tax is so easy to use! It is fast and easy! Did my taxes in a few hours!
All TurboTax® Offerings Reviews - Page 3530
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
denme111 from
easy to use
very easy to use -- easy to follow instructions--help when you need it
Date published: 2023-04-10
Rated 5 out of 5 by
zeze4 from
Latoya, Fantastic. Nice smile. Very helpful and k
Pretty good. Had trouble e file. LaToya assisted and completed. Everyone I talked to in the 18 hours were quite good. I highly recommend to my friends and family.
Date published: 2023-04-10
Rated 5 out of 5 by
DianaMagda from
Turbo Tax makes filling much easier
I really like the prompts that remind me to review each section before moving on. I also like the options to get more clarification on a particular topic, etc.
Date published: 2023-04-10
Rated 5 out of 5 by
JacobFam from
Very Impressed
I liked the ease of use, the sharp, friendly and helpful staff, and I believe they grabbed every possible tax write off possible. Thank you!
Date published: 2023-04-10
Rated 5 out of 5 by
Kristina Antoinette from
User Friendly
Turbo tax is relatively easy program and user friendly.
Date published: 2023-04-10
Rated 2 out of 5 by
Contankerus from
Not Happy
I have been using TT for over 40 years. The last couple of years have been not good. Not sure what I will use next year.
Date published: 2023-04-10
Rated 2 out of 5 by
Disappointed MT from
Disappointed
Your CD would not allow me to add the CA state like in the past years. I had to go to your web site to download it, after waiting over 10 minutes on hold to the 877 number in the CD program to call if it would not download from using the CD. The program also would not go and update so I hope my returns are accurate. I have been using TT for years and really disappointed in it this year.
Date published: 2023-04-10
Rated 5 out of 5 by
Jas1079 from
Easy to use
Very easy to use program and they walk you through each step.
Date published: 2023-04-10
Rated 5 out of 5 by
Wilhap from
Continue to use this program Awesom
I have no issues with the program and have used it for the last 20 years . The program is easy to use and they have so many extra features and the lookups for the forms is nice to use.
Date published: 2023-04-10
Rated 5 out of 5 by
Fancy Fingers 66 from
Turbo Tax makes it so easy
Turbo Tax is so easy to use! It is fast and easy! Did my taxes in a few hours!
All TurboTax® Offerings Reviews - Page 3530
Date published: 2023-04-10