TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Sneaky Add Ons Watch the pre-checked items I intended to spend $120 charged $188.00 instead
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Great! I have used it for a few years The form is easy to use and helpful. I will be using it again next year and thanks Turbo Tax.
Date published: 2023-04-10
Rated 3 out of 5 by from Turbo tax review Frustrating,lack of control on input ,asks questions over and over
Date published: 2023-04-10
Rated 3 out of 5 by from Disappointing The sites were not as intuitive as before and it wasn't as easy to maneuver. I really didn't like the constant pressure to pay more for everything.
Date published: 2023-04-10
Rated 5 out of 5 by from Love TurboTax I would be unable to file my taxes without TurboTax. It breaks down the questions and the verbiage and helps me understand every step needed.. I don't know how people personally did taxes prior to it existing.
Date published: 2023-04-10
Rated 1 out of 5 by from Terrible format. I hate the new format. I couldn't find things. I will use some other company or individual next year.
Date published: 2023-04-10
Rated 1 out of 5 by from After two decades of Turbotax, no more. It has gotten too difficult to use. Getting it to print Forms to File is impossible. State form preparation doesn't import data from the fed return.
Date published: 2023-04-10
Rated 5 out of 5 by from Glad I stayed with TurboTax I've been doing my own taxes with TurboTax for the last 5 years and I was close to handing it off to an accountant this year. After some guidance from a fellow wealth advisor, she helped me get a better understanding of how to utilize it for my business (first-year in 2022) and after inputting my W-2 and 1099s, I felt proud to keep this in-house. It was cool to see the deductions and organization of the information done the way it is this year. Great software.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Is Aweaome I have used Turbo Tax for years I complete my returns and efile in less than 2 hours
Date published: 2023-04-10
Rated 5 out of 5 by from Web Version is much easier to use I've been using turbo tax for years. The web version is much better. The mobile version is still good but if you mess something up it's hard to fix. However, this is no real complaint just my 2 cents. I will still continue to use turbo tax
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3521
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Sneaky Add Ons Watch the pre-checked items I intended to spend $120 charged $188.00 instead
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Great! I have used it for a few years The form is easy to use and helpful. I will be using it again next year and thanks Turbo Tax.
Date published: 2023-04-10
Rated 3 out of 5 by from Turbo tax review Frustrating,lack of control on input ,asks questions over and over
Date published: 2023-04-10
Rated 3 out of 5 by from Disappointing The sites were not as intuitive as before and it wasn't as easy to maneuver. I really didn't like the constant pressure to pay more for everything.
Date published: 2023-04-10
Rated 5 out of 5 by from Love TurboTax I would be unable to file my taxes without TurboTax. It breaks down the questions and the verbiage and helps me understand every step needed.. I don't know how people personally did taxes prior to it existing.
Date published: 2023-04-10
Rated 1 out of 5 by from Terrible format. I hate the new format. I couldn't find things. I will use some other company or individual next year.
Date published: 2023-04-10
Rated 1 out of 5 by from After two decades of Turbotax, no more. It has gotten too difficult to use. Getting it to print Forms to File is impossible. State form preparation doesn't import data from the fed return.
Date published: 2023-04-10
Rated 5 out of 5 by from Glad I stayed with TurboTax I've been doing my own taxes with TurboTax for the last 5 years and I was close to handing it off to an accountant this year. After some guidance from a fellow wealth advisor, she helped me get a better understanding of how to utilize it for my business (first-year in 2022) and after inputting my W-2 and 1099s, I felt proud to keep this in-house. It was cool to see the deductions and organization of the information done the way it is this year. Great software.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Is Aweaome I have used Turbo Tax for years I complete my returns and efile in less than 2 hours
Date published: 2023-04-10
Rated 5 out of 5 by from Web Version is much easier to use I've been using turbo tax for years. The web version is much better. The mobile version is still good but if you mess something up it's hard to fix. However, this is no real complaint just my 2 cents. I will still continue to use turbo tax
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3521