TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax is great! It's been great. However, I was unable to submit my taxes using TT for 2021 and 2020. Other than that, I have used turbotax for the past 10 years with ease.
Date published: 2023-04-10
Rated 2 out of 5 by from It works, sort of. Every year, I leave the Permanent address blank, and use a PO box for the mailing address, and for the last 20 years, that has worked. The reason being, the PO box mail is so much more reliable, than the mail where the Permanant address is located. And no matter what they promise that the mailing vs Permanent address, they ALWAYS manage to mail important documents to the Permanent address, instead of the Mailing address. So I NEVER use anything but the good old reliable PO box. Now, this year 2022 April, Turbotax did not let me transmit the taxes as it always had, with the nonsensical Permanant address being blank. Even though I tried many times to leave it blank, it still blocked the transmission.
Date published: 2023-04-10
Rated 4 out of 5 by from Simple and easy easy to use, makes doing this procces less stressful.
Date published: 2023-04-10
Rated 5 out of 5 by from TT is the best! Quick and easy. explains it all. Makes me happy!!!!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Gets Better and Better Every Year I really enjoyed the examples they give to make things easy to understand. Great updates this year!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Awsome. It was easy. Not to hard. If I can do it then anyone can.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is awsome! Extremely easy to use and very comprehensive. Would highly recommend!
Date published: 2023-04-10
Rated 2 out of 5 by from Meh Turbo Tax is very expensive and only somewhat helpful.
Date published: 2023-04-10
Rated 5 out of 5 by from I wish I wish that the amount the government takes was less
Date published: 2023-04-10
Rated 3 out of 5 by from tax worksheet took too long to find It took 3 hours and two of us way too long to find the federal tax returns worksheets. And since Florida has no State tax, it was absurd for help instruction to say start state return to find the work papers.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3478
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is great! It's been great. However, I was unable to submit my taxes using TT for 2021 and 2020. Other than that, I have used turbotax for the past 10 years with ease.
Date published: 2023-04-10
Rated 2 out of 5 by from It works, sort of. Every year, I leave the Permanent address blank, and use a PO box for the mailing address, and for the last 20 years, that has worked. The reason being, the PO box mail is so much more reliable, than the mail where the Permanant address is located. And no matter what they promise that the mailing vs Permanent address, they ALWAYS manage to mail important documents to the Permanent address, instead of the Mailing address. So I NEVER use anything but the good old reliable PO box. Now, this year 2022 April, Turbotax did not let me transmit the taxes as it always had, with the nonsensical Permanant address being blank. Even though I tried many times to leave it blank, it still blocked the transmission.
Date published: 2023-04-10
Rated 4 out of 5 by from Simple and easy easy to use, makes doing this procces less stressful.
Date published: 2023-04-10
Rated 5 out of 5 by from TT is the best! Quick and easy. explains it all. Makes me happy!!!!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Gets Better and Better Every Year I really enjoyed the examples they give to make things easy to understand. Great updates this year!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Awsome. It was easy. Not to hard. If I can do it then anyone can.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is awsome! Extremely easy to use and very comprehensive. Would highly recommend!
Date published: 2023-04-10
Rated 2 out of 5 by from Meh Turbo Tax is very expensive and only somewhat helpful.
Date published: 2023-04-10
Rated 5 out of 5 by from I wish I wish that the amount the government takes was less
Date published: 2023-04-10
Rated 3 out of 5 by from tax worksheet took too long to find It took 3 hours and two of us way too long to find the federal tax returns worksheets. And since Florida has no State tax, it was absurd for help instruction to say start state return to find the work papers.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3478