TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from great it was great using it for the first time and it was easy to use. I used the free one.
Date published: 2023-04-11
Rated 1 out of 5 by from Why I cannot cancel the audit defense service? I was forced to make the payment for audit defense! Why?
Date published: 2023-04-11
Rated 5 out of 5 by from Can you make it ANY easier (giggle)! No beating around the bush - just great questions for my great answers
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax takes the stress out of tax filing I continue to use Turbo Tax year after year because I am confident that they prepare my return accurately and maximize my refund.
Date published: 2023-04-11
Rated 4 out of 5 by from Muy buena aplicación Ayuda mucho esta aplicación la recomiendo bastante
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to use Turbo tax is easy to use and has good support. I would recommend it.
Date published: 2023-04-11
Rated 3 out of 5 by from I like using your products My only concern is the complexity around credits and itemized deductions on federal and state returns. State credits for certain contributions when you do not itemize for federal purposes - very confusing.
Date published: 2023-04-11
Rated 5 out of 5 by from Friendly smooth filing. helped us with errors !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-11
Rated 1 out of 5 by from Tech Error with Employer's state ID in W2 I've run into this issue 2 years in a row now and keep forgetting to use a different tax filing service. The Employer's state ID number is typed in 100% accurately into the W2 but when I do the "Review" for the state tax side of things it keeps telling me there's an error. It is shown EXACTLY how it is on my W2 form. I even tried using lower case letters at the end because online forums say to try that. I have to file my state taxes by physical mail again because Turbotax's system thinks my Employers state ID number is incorrect even though it's not.
Date published: 2023-04-11
Rated 4 out of 5 by from turbo tax it was very easy to do - count not print my return
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great it was great using it for the first time and it was easy to use. I used the free one.
Date published: 2023-04-11
Rated 1 out of 5 by from Why I cannot cancel the audit defense service? I was forced to make the payment for audit defense! Why?
Date published: 2023-04-11
Rated 5 out of 5 by from Can you make it ANY easier (giggle)! No beating around the bush - just great questions for my great answers
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax takes the stress out of tax filing I continue to use Turbo Tax year after year because I am confident that they prepare my return accurately and maximize my refund.
Date published: 2023-04-11
Rated 4 out of 5 by from Muy buena aplicación Ayuda mucho esta aplicación la recomiendo bastante
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to use Turbo tax is easy to use and has good support. I would recommend it.
Date published: 2023-04-11
Rated 3 out of 5 by from I like using your products My only concern is the complexity around credits and itemized deductions on federal and state returns. State credits for certain contributions when you do not itemize for federal purposes - very confusing.
Date published: 2023-04-11
Rated 5 out of 5 by from Friendly smooth filing. helped us with errors !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-11
Rated 1 out of 5 by from Tech Error with Employer's state ID in W2 I've run into this issue 2 years in a row now and keep forgetting to use a different tax filing service. The Employer's state ID number is typed in 100% accurately into the W2 but when I do the "Review" for the state tax side of things it keeps telling me there's an error. It is shown EXACTLY how it is on my W2 form. I even tried using lower case letters at the end because online forums say to try that. I have to file my state taxes by physical mail again because Turbotax's system thinks my Employers state ID number is incorrect even though it's not.
Date published: 2023-04-11
Rated 4 out of 5 by from turbo tax it was very easy to do - count not print my return
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3452