TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is EASY! The product was easy to use and navigate and did not take long to finish. The search option was helpful when needed.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Makes Tax Time A Breeze Turbo Tax makes it almost enjoyable to file your taxes. It walks you through all the areas that can increase your refund and not forget anything.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax did a wonderful job! Turbo tax was quick and easy to use. I'll be using it for now on
Date published: 2023-04-11
Rated 2 out of 5 by from Average/Poor Software and Horrible Support Bad instructions Not showing where numbers come from and going to The poor interface between Federal and States Almost no guidance for Digital Assets
Date published: 2023-04-11
Rated 5 out of 5 by from Great and Effortless Experience The website is very intuitive and easy to use. Only took me half hour to file my taxes and it was not a headache at all. Thank You!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax it was very easy to use and I like that it is free especially being a student full time
Date published: 2023-04-11
Rated 5 out of 5 by from I have used turbo tax for years love it . I like how it walks me through the whole process. we did have a couple of glitches but finally got through it.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy Easy to follow, I was comfortable entering my information
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax Misled Me on my 20% discount The Filing was great. I like that you can link your accounts and TT downloads it and automatically populates on your return status and makes everything easy. However the ONLY thing that upset me was the obvious surprise price hike and the "20% discount offer" I was emailed but NEVER was able to access it. I tried several times clicking straight from my email offer but the price never changed. I then thought maybe the discount would apply during payment but never did. The discount would of take me back down to what I'm used to paying but the discount NEVER applied itself during checkout. And if this discount was not available for my account then why send it?
Date published: 2023-04-11
Rated 5 out of 5 by from turbotax, we love ! you may only provide online , because I used turbotax over 20 years, previous used CD bought from Costco, but no CD player to work with it, so I changed to online, tried previous loss especially stock loss, can not . Online is much much better since you can help us to remember previous. Thanks
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3446
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is EASY! The product was easy to use and navigate and did not take long to finish. The search option was helpful when needed.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Makes Tax Time A Breeze Turbo Tax makes it almost enjoyable to file your taxes. It walks you through all the areas that can increase your refund and not forget anything.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax did a wonderful job! Turbo tax was quick and easy to use. I'll be using it for now on
Date published: 2023-04-11
Rated 2 out of 5 by from Average/Poor Software and Horrible Support Bad instructions Not showing where numbers come from and going to The poor interface between Federal and States Almost no guidance for Digital Assets
Date published: 2023-04-11
Rated 5 out of 5 by from Great and Effortless Experience The website is very intuitive and easy to use. Only took me half hour to file my taxes and it was not a headache at all. Thank You!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax it was very easy to use and I like that it is free especially being a student full time
Date published: 2023-04-11
Rated 5 out of 5 by from I have used turbo tax for years love it . I like how it walks me through the whole process. we did have a couple of glitches but finally got through it.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy Easy to follow, I was comfortable entering my information
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax Misled Me on my 20% discount The Filing was great. I like that you can link your accounts and TT downloads it and automatically populates on your return status and makes everything easy. However the ONLY thing that upset me was the obvious surprise price hike and the "20% discount offer" I was emailed but NEVER was able to access it. I tried several times clicking straight from my email offer but the price never changed. I then thought maybe the discount would apply during payment but never did. The discount would of take me back down to what I'm used to paying but the discount NEVER applied itself during checkout. And if this discount was not available for my account then why send it?
Date published: 2023-04-11
Rated 5 out of 5 by from turbotax, we love ! you may only provide online , because I used turbotax over 20 years, previous used CD bought from Costco, but no CD player to work with it, so I changed to online, tried previous loss especially stock loss, can not . Online is much much better since you can help us to remember previous. Thanks
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3446