TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax needs help! For a software tax company, you should know Tennessee has NO state tax but your software continued to ask me to file. Turbo Tax continues to leave things out of their program.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent Tax Prep Solution Used Turbo Tax Home & Business for many years. Excellent product. No-audits and finds good deductions. Very easy process to enter your data, step-by-step makes it a breeze. I highly recommend this product
Date published: 2023-04-11
Rated 5 out of 5 by from amazing TurboTax is the easiest and fastest way to file your taxes, especially when so many things have changed throughout the year
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to Use for Businesses Perfect for Self Employed folks. One can work on personal taxes then seamlessly move to business taxes
Date published: 2023-04-11
Rated 2 out of 5 by from No longer worth the money While I've been a fan for some years, this year I've crossed a threshold where I realized it was cheaper to go to an accountant to have my taxes completed. My taxes are nothing special, but the price of TurboTax is no longer worth it.
Date published: 2023-04-11
Rated 5 out of 5 by from Fine piece of software for tax preparation I am fully confident that I have completed my tax return per the requirements of the IRS Tax Code. Takes work. Results are an output of the work necessary. Thank you.
Date published: 2023-04-11
Rated 3 out of 5 by from Chat worked Great, call me didn't work at all I was very happy with my chat person she guided me thru all the questions and concerns. Thank You!! They called me and then there was no one on the line after waiting over 30 minutes. Thank goodness the chat person was excellent! Or I would have requested my money back.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax is OK. Not everything is easy to do Dont like finding out about a $39.00 fee to pay with a rebate. Very difficult to back out when checking out and just learning of the fee. fell trapped at that point. overall very expensive for the service. not a great value
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is great I've used TurboTax for 8 years now and it's always easy and helps me navigate a typically worrisome and complicated process. The screens are easy to navigate through, they suggest refunds, and I feel confident when the system says your deductions are normal and make sense. I did have an issue with a form that didn't apply to men and I couldn't get passed it. A woman named April was incredibly nice and helpful, and she got another person involved when she had trouble finding the specific form. All in all, it's always great. Thank you.
Date published: 2023-04-11
Rated 5 out of 5 by from Lituation File Faster The Turbo Way!! If You Knew Better Youd Do Better TURBO TAX
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3437
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax needs help! For a software tax company, you should know Tennessee has NO state tax but your software continued to ask me to file. Turbo Tax continues to leave things out of their program.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent Tax Prep Solution Used Turbo Tax Home & Business for many years. Excellent product. No-audits and finds good deductions. Very easy process to enter your data, step-by-step makes it a breeze. I highly recommend this product
Date published: 2023-04-11
Rated 5 out of 5 by from amazing TurboTax is the easiest and fastest way to file your taxes, especially when so many things have changed throughout the year
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to Use for Businesses Perfect for Self Employed folks. One can work on personal taxes then seamlessly move to business taxes
Date published: 2023-04-11
Rated 2 out of 5 by from No longer worth the money While I've been a fan for some years, this year I've crossed a threshold where I realized it was cheaper to go to an accountant to have my taxes completed. My taxes are nothing special, but the price of TurboTax is no longer worth it.
Date published: 2023-04-11
Rated 5 out of 5 by from Fine piece of software for tax preparation I am fully confident that I have completed my tax return per the requirements of the IRS Tax Code. Takes work. Results are an output of the work necessary. Thank you.
Date published: 2023-04-11
Rated 3 out of 5 by from Chat worked Great, call me didn't work at all I was very happy with my chat person she guided me thru all the questions and concerns. Thank You!! They called me and then there was no one on the line after waiting over 30 minutes. Thank goodness the chat person was excellent! Or I would have requested my money back.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax is OK. Not everything is easy to do Dont like finding out about a $39.00 fee to pay with a rebate. Very difficult to back out when checking out and just learning of the fee. fell trapped at that point. overall very expensive for the service. not a great value
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is great I've used TurboTax for 8 years now and it's always easy and helps me navigate a typically worrisome and complicated process. The screens are easy to navigate through, they suggest refunds, and I feel confident when the system says your deductions are normal and make sense. I did have an issue with a form that didn't apply to men and I couldn't get passed it. A woman named April was incredibly nice and helpful, and she got another person involved when she had trouble finding the specific form. All in all, it's always great. Thank you.
Date published: 2023-04-11
Rated 5 out of 5 by from Lituation File Faster The Turbo Way!! If You Knew Better Youd Do Better TURBO TAX
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3437