TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from review I paid higher price for your help, I saw you has discount but you wasn't discount for me, and I was chat online with you, I never talked to you by phone number but you added it. sorry with my rectitude!
Date published: 2023-04-13
Rated 5 out of 5 by from Super userfriendly Loved how I could just upload the forms and TT would find the info it needed for me
Date published: 2023-04-13
Rated 5 out of 5 by from Easy! It’s a very simple, efficient product to use. I highly recommend!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax saved me a lot of time Saved me a lot of time. Walked me through to be sure I received the all the tax credits.
Date published: 2023-04-13
Rated 1 out of 5 by from Turbo Tax is too expensive The fees Turbo Tax charges are too expensive. I implore the company to lower its fees. I may switch to another firm if there's no changes.
Date published: 2023-04-13
Rated 4 out of 5 by from Good stuff I guess its good. I haven't done my own taxes in many years. Decided to try it this year using Turbo Tax. I found it a bit confusing, but I find most software confusing so its probably me. I didn't appreciate having to log in repeatedly every few minutes.
Date published: 2023-04-13
Rated 4 out of 5 by from Cool Easy to use. The Step-By-Step instructions worked great!
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome I have used for 5 years. great format. this is my go to.
Date published: 2023-04-13
Rated 3 out of 5 by from Turbo Tax Deluxe not as user friendly this year. I used Turbo Tax Deluxe as I have in many past years. This year I was not able to enter information directly into the Step by Step for the W'2 information. Had to go to the forms and enter it there. Also was not able to type into the "search" on the help button. This was very frustrating.
Date published: 2023-04-13
Rated 5 out of 5 by from Great Tax Software I've been using TurboTax for 10+ years. Its always very easy, very user-friendly, and accurate.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3382
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from review I paid higher price for your help, I saw you has discount but you wasn't discount for me, and I was chat online with you, I never talked to you by phone number but you added it. sorry with my rectitude!
Date published: 2023-04-13
Rated 5 out of 5 by from Super userfriendly Loved how I could just upload the forms and TT would find the info it needed for me
Date published: 2023-04-13
Rated 5 out of 5 by from Easy! It’s a very simple, efficient product to use. I highly recommend!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax saved me a lot of time Saved me a lot of time. Walked me through to be sure I received the all the tax credits.
Date published: 2023-04-13
Rated 1 out of 5 by from Turbo Tax is too expensive The fees Turbo Tax charges are too expensive. I implore the company to lower its fees. I may switch to another firm if there's no changes.
Date published: 2023-04-13
Rated 4 out of 5 by from Good stuff I guess its good. I haven't done my own taxes in many years. Decided to try it this year using Turbo Tax. I found it a bit confusing, but I find most software confusing so its probably me. I didn't appreciate having to log in repeatedly every few minutes.
Date published: 2023-04-13
Rated 4 out of 5 by from Cool Easy to use. The Step-By-Step instructions worked great!
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome I have used for 5 years. great format. this is my go to.
Date published: 2023-04-13
Rated 3 out of 5 by from Turbo Tax Deluxe not as user friendly this year. I used Turbo Tax Deluxe as I have in many past years. This year I was not able to enter information directly into the Step by Step for the W'2 information. Had to go to the forms and enter it there. Also was not able to type into the "search" on the help button. This was very frustrating.
Date published: 2023-04-13
Rated 5 out of 5 by from Great Tax Software I've been using TurboTax for 10+ years. Its always very easy, very user-friendly, and accurate.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3382