TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from No option to opt out of payment I did not get an option to opt-out of the extra cost for the deluxe. This supposed free service is not free.
Date published: 2022-04-19
Rated 5 out of 5 by from Very good Turbotax is always very helpful, I have been using it for last 5 years.
Date published: 2022-04-19
Rated 5 out of 5 by from Best Tax Prep Software Hands Down !! Great tax prep software. Gets easier too use each year. Highly recommend, even if have to pay a fee to use.
Date published: 2022-04-19
Rated 3 out of 5 by from Turbotax Online experience is disappointing I've been a long time user of the desktop application, and this is the second year I've used the online version. I was forced to use it last year because TurboTax no longer supports my MacOS version and I'm not quite ready to buy a new computer. This year I thought using the online version would be smoother the second time around, but I got tripped over by a couple of things that the Review feature couldn't easily correct and there was a surprise price hike and required upgrade when it came time to file even though the filing "situation" that triggered the required upgrade was no different from last year.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy! I like the updates made to Turbo Tax. I have been using it for 7 years now and I like that the basic information is kept on file.
Date published: 2022-04-19
Rated 3 out of 5 by from I AM SAD I have been involving myself with Turbotax for quite some years now. I have never needed a financial break until now, however, one was not necessarily provided to me. I really expected a decent service code to assist me and while $10.00 off temporarily assisted it did not help for it was included in the amount owed for processing. I have never received a service code from turbotax now that I think of it.
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and easy Great didnt need to actually go somewhere to file very convienent
Date published: 2022-04-19
Rated 2 out of 5 by from Eh it's okay Not as easy to go back and look at previous years documents
Date published: 2022-04-19
Rated 5 out of 5 by from Great Use it every year, highly recommend to everyone I know
Date published: 2022-04-19
Rated 3 out of 5 by from PRETTY GOOD FOR FREE !! I USED THE FREE VERSION & IT TOOK A WHILE LONGER THAN EXPECTED, BUT IT WORKED FINE. I WAS AT THE APRIL 18 DEADLINE WITH NO OTHER WAY TO FILE IN SUCH SHORT NOTICE, SO MY BAD.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 339
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from No option to opt out of payment I did not get an option to opt-out of the extra cost for the deluxe. This supposed free service is not free.
Date published: 2022-04-19
Rated 5 out of 5 by from Very good Turbotax is always very helpful, I have been using it for last 5 years.
Date published: 2022-04-19
Rated 5 out of 5 by from Best Tax Prep Software Hands Down !! Great tax prep software. Gets easier too use each year. Highly recommend, even if have to pay a fee to use.
Date published: 2022-04-19
Rated 3 out of 5 by from Turbotax Online experience is disappointing I've been a long time user of the desktop application, and this is the second year I've used the online version. I was forced to use it last year because TurboTax no longer supports my MacOS version and I'm not quite ready to buy a new computer. This year I thought using the online version would be smoother the second time around, but I got tripped over by a couple of things that the Review feature couldn't easily correct and there was a surprise price hike and required upgrade when it came time to file even though the filing "situation" that triggered the required upgrade was no different from last year.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy! I like the updates made to Turbo Tax. I have been using it for 7 years now and I like that the basic information is kept on file.
Date published: 2022-04-19
Rated 3 out of 5 by from I AM SAD I have been involving myself with Turbotax for quite some years now. I have never needed a financial break until now, however, one was not necessarily provided to me. I really expected a decent service code to assist me and while $10.00 off temporarily assisted it did not help for it was included in the amount owed for processing. I have never received a service code from turbotax now that I think of it.
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and easy Great didnt need to actually go somewhere to file very convienent
Date published: 2022-04-19
Rated 2 out of 5 by from Eh it's okay Not as easy to go back and look at previous years documents
Date published: 2022-04-19
Rated 5 out of 5 by from Great Use it every year, highly recommend to everyone I know
Date published: 2022-04-19
Rated 3 out of 5 by from PRETTY GOOD FOR FREE !! I USED THE FREE VERSION & IT TOOK A WHILE LONGER THAN EXPECTED, BUT IT WORKED FINE. I WAS AT THE APRIL 18 DEADLINE WITH NO OTHER WAY TO FILE IN SUCH SHORT NOTICE, SO MY BAD.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 339