TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS GREAT I've used TurboTax for several years and I am very pleased with the convenience and the ease of filing my taxes. Recommend highly!
Date published: 2023-04-13
Rated 4 out of 5 by from First time doing Taxes you made it easy I will use this again as a first time user and taxes filler I am happy to have used turbotax
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is Easy and Awesome to use I have been using TurboTax for the last six (6) years. This is as easy as it gets. It walks me thru the questions in a fast and efficient manner. Filing a return cannot get EASIER! Thank you, TurboTax!!
Date published: 2023-04-13
Rated 5 out of 5 by from turbo i always find turbotax very user friendly. thanks!
Date published: 2023-04-13
Rated 3 out of 5 by from What is it I pay more and more for each year? Your program is loaded with ads for your own programs continually popping up throughout the process. Rates continue to climb and this year is even more. So, on top of rising prices and stagnating wages you feel its appropriate to charge unreasonable amounts for your programs. Last year I got stiffed by you for a purchased program and this year you have additional fees. Last year for turbotax.
Date published: 2023-04-13
Rated 1 out of 5 by from Overcharging more each year I've been a loyal TT customer for almost 20 years. Each year they jack up the price and continually make me upgrade during the process of entering information. Technically, I would qualify for the free version but the cheapest they offer me is the Deluxe. Then it wouldn't let me add my expenses for an independent contractor position without upgrading to Premium and paying $120. That didn't even include state. They jacked up the state price to $59 with no other options except to delete it and not file. UGH!!!!!! We ended up getting screwed out of $178 just to file. We could have gone to an accountant for that price. I'm done!
Date published: 2023-04-13
Rated 1 out of 5 by from Stop Terrible UI, clunky and unhelpful. The interface is so cold and heartless that it made my wife burst into tears. This service is designed to do just that, yall know it, and it shouldn't exist.
Date published: 2023-04-13
Rated 4 out of 5 by from IP PIN Just e-filed, but they never asked for the IP PIN. If it doesn't work because of that, I'll be ticked.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax is great. It was FAst and easy to use. Everything easy to find.
Date published: 2023-04-13
Rated 2 out of 5 by from TurboTax lobbies to keep tax complicated I wish Intuit, the creators of Turbo Tax would lobby the feds to simplify tax, instead of keeping it complicated.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3377
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS GREAT I've used TurboTax for several years and I am very pleased with the convenience and the ease of filing my taxes. Recommend highly!
Date published: 2023-04-13
Rated 4 out of 5 by from First time doing Taxes you made it easy I will use this again as a first time user and taxes filler I am happy to have used turbotax
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is Easy and Awesome to use I have been using TurboTax for the last six (6) years. This is as easy as it gets. It walks me thru the questions in a fast and efficient manner. Filing a return cannot get EASIER! Thank you, TurboTax!!
Date published: 2023-04-13
Rated 5 out of 5 by from turbo i always find turbotax very user friendly. thanks!
Date published: 2023-04-13
Rated 3 out of 5 by from What is it I pay more and more for each year? Your program is loaded with ads for your own programs continually popping up throughout the process. Rates continue to climb and this year is even more. So, on top of rising prices and stagnating wages you feel its appropriate to charge unreasonable amounts for your programs. Last year I got stiffed by you for a purchased program and this year you have additional fees. Last year for turbotax.
Date published: 2023-04-13
Rated 1 out of 5 by from Overcharging more each year I've been a loyal TT customer for almost 20 years. Each year they jack up the price and continually make me upgrade during the process of entering information. Technically, I would qualify for the free version but the cheapest they offer me is the Deluxe. Then it wouldn't let me add my expenses for an independent contractor position without upgrading to Premium and paying $120. That didn't even include state. They jacked up the state price to $59 with no other options except to delete it and not file. UGH!!!!!! We ended up getting screwed out of $178 just to file. We could have gone to an accountant for that price. I'm done!
Date published: 2023-04-13
Rated 1 out of 5 by from Stop Terrible UI, clunky and unhelpful. The interface is so cold and heartless that it made my wife burst into tears. This service is designed to do just that, yall know it, and it shouldn't exist.
Date published: 2023-04-13
Rated 4 out of 5 by from IP PIN Just e-filed, but they never asked for the IP PIN. If it doesn't work because of that, I'll be ticked.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax is great. It was FAst and easy to use. Everything easy to find.
Date published: 2023-04-13
Rated 2 out of 5 by from TurboTax lobbies to keep tax complicated I wish Intuit, the creators of Turbo Tax would lobby the feds to simplify tax, instead of keeping it complicated.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3377