TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbotax is even worse with the new upgrades. The upgrades this year are horrible and I am sick of being upsold every 5 screens. Next year I will use a different preparation software for the first time in 9 years.
Date published: 2023-04-11
Rated 5 out of 5 by from TURBOTAX IS STRESS-LESS. TURBOTAX WAS A GREAT EXPERIENCE. THE SOFTWARE MADE IT VERY EASY TO NAVIGATE FROM START TO FINISH.
Date published: 2023-04-11
Rated 5 out of 5 by from Always so easy I have a complex tax situation - but TurboxTax always makes it so easy
Date published: 2023-04-11
Rated 2 out of 5 by from Overpriced and Frustrating to use software is bad, all fields are entered and software wont let you advance, etc. Does not make taxes easier
Date published: 2023-04-11
Rated 5 out of 5 by from Very Good Service I am genuinely a fan of this service. It makes a potentially onerous task very simple. Thank you.
Date published: 2023-04-11
Rated 5 out of 5 by from Takes MOST of tax-time stress away Filing taxes is never stress-free, but having step-by-step guidance makes it so much easier. Seeing prior year income sources and deductions helps make sure I didn't miss anything
Date published: 2023-04-11
Rated 1 out of 5 by from Too expesnive for too little of a return. Lose every bit of your refund and more! Turbo tax will try to get every cent out of you. Honestly cheaper at this point to just see someone in person.
Date published: 2023-04-11
Rated 4 out of 5 by from The Free Version is Pretty Good I filed in 15 minutes, and it remembered my info from last year so I didn't have to waste time trying to find it again.
Date published: 2023-04-11
Rated 5 out of 5 by from Went just as indicated. Have used it for the 9th time this year! AWSOME experience as always.
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax Sales Pitches I have used Turbo Tax for 7 years, each year the up sales get pushier and pushier. It seems to have become very nickel and dime.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3377
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax is even worse with the new upgrades. The upgrades this year are horrible and I am sick of being upsold every 5 screens. Next year I will use a different preparation software for the first time in 9 years.
Date published: 2023-04-11
Rated 5 out of 5 by from TURBOTAX IS STRESS-LESS. TURBOTAX WAS A GREAT EXPERIENCE. THE SOFTWARE MADE IT VERY EASY TO NAVIGATE FROM START TO FINISH.
Date published: 2023-04-11
Rated 5 out of 5 by from Always so easy I have a complex tax situation - but TurboxTax always makes it so easy
Date published: 2023-04-11
Rated 2 out of 5 by from Overpriced and Frustrating to use software is bad, all fields are entered and software wont let you advance, etc. Does not make taxes easier
Date published: 2023-04-11
Rated 5 out of 5 by from Very Good Service I am genuinely a fan of this service. It makes a potentially onerous task very simple. Thank you.
Date published: 2023-04-11
Rated 5 out of 5 by from Takes MOST of tax-time stress away Filing taxes is never stress-free, but having step-by-step guidance makes it so much easier. Seeing prior year income sources and deductions helps make sure I didn't miss anything
Date published: 2023-04-11
Rated 1 out of 5 by from Too expesnive for too little of a return. Lose every bit of your refund and more! Turbo tax will try to get every cent out of you. Honestly cheaper at this point to just see someone in person.
Date published: 2023-04-11
Rated 4 out of 5 by from The Free Version is Pretty Good I filed in 15 minutes, and it remembered my info from last year so I didn't have to waste time trying to find it again.
Date published: 2023-04-11
Rated 5 out of 5 by from Went just as indicated. Have used it for the 9th time this year! AWSOME experience as always.
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax Sales Pitches I have used Turbo Tax for 7 years, each year the up sales get pushier and pushier. It seems to have become very nickel and dime.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3377