TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is Awesome!!! Great experience. Tax preparation simple and stress free. Very highly recommend.
Date published: 2023-04-11
Rated 5 out of 5 by from I feel Confident Tax filing is daunting but not with Turbo Tax, easy to use and fast!
Date published: 2023-04-11
Rated 5 out of 5 by from LOVE TT ALWAYS HELPFUL AND SIMPLE. BEEN USING IT FOR YEARS
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax No problems. Easy to use once I figured out how to navigate.
Date published: 2023-04-11
Rated 5 out of 5 by from I love TurboTax! TurboTax made it easy to file the taxes. I had lot of changes in 2022 which TurboTax handled one by one. I was able to talk to tax consultants a few times until I was sure I got everything correct.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbotax awesome Very simple to follow to get the result. I will definitely continue to use turbotax
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax was great I had some strange tax situations in 2022, and Cassie met them head on and helped me research what I needed to provide. It was such an burden lifted off of me this year.
Date published: 2023-04-11
Rated 1 out of 5 by from Turbotax is evil Turbotax lobbies the government to make it hard to file taxes
Date published: 2023-04-11
Rated 5 out of 5 by from For the average guy Extremely simple and efficient great app NEVER CHANGE
Date published: 2023-04-11
Rated 3 out of 5 by from Painfully Gets the Job Done I've been using TurboTax for over 20 years Getting the wizard to put info where I know it needs to go is complicated. I have had trouble over the years with HSA contribution reporting, second home interest reporting, etc. The constant sales pitch for state returns is annoying. I live in Florida. I did not forget to file my state taxes. We don't have state income tax in Florida. Stop asking. Finally, I helped my 16 year old file her taxes for the first time. She qualifies for a free return (W-2, some savings interest, standard deduction). We started the delux version because that was all I could find. I ended up having to call them, delete the return, and re-enter all of her info to file for free. No wonder they had a lawsuit over this. At the end of the day, I keep using them because so much stuff is auto-populated because I've been using them for so long, but I'm about ready to jump ship and try a different provider.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3372
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome!!! Great experience. Tax preparation simple and stress free. Very highly recommend.
Date published: 2023-04-11
Rated 5 out of 5 by from I feel Confident Tax filing is daunting but not with Turbo Tax, easy to use and fast!
Date published: 2023-04-11
Rated 5 out of 5 by from LOVE TT ALWAYS HELPFUL AND SIMPLE. BEEN USING IT FOR YEARS
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax No problems. Easy to use once I figured out how to navigate.
Date published: 2023-04-11
Rated 5 out of 5 by from I love TurboTax! TurboTax made it easy to file the taxes. I had lot of changes in 2022 which TurboTax handled one by one. I was able to talk to tax consultants a few times until I was sure I got everything correct.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbotax awesome Very simple to follow to get the result. I will definitely continue to use turbotax
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax was great I had some strange tax situations in 2022, and Cassie met them head on and helped me research what I needed to provide. It was such an burden lifted off of me this year.
Date published: 2023-04-11
Rated 1 out of 5 by from Turbotax is evil Turbotax lobbies the government to make it hard to file taxes
Date published: 2023-04-11
Rated 5 out of 5 by from For the average guy Extremely simple and efficient great app NEVER CHANGE
Date published: 2023-04-11
Rated 3 out of 5 by from Painfully Gets the Job Done I've been using TurboTax for over 20 years Getting the wizard to put info where I know it needs to go is complicated. I have had trouble over the years with HSA contribution reporting, second home interest reporting, etc. The constant sales pitch for state returns is annoying. I live in Florida. I did not forget to file my state taxes. We don't have state income tax in Florida. Stop asking. Finally, I helped my 16 year old file her taxes for the first time. She qualifies for a free return (W-2, some savings interest, standard deduction). We started the delux version because that was all I could find. I ended up having to call them, delete the return, and re-enter all of her info to file for free. No wonder they had a lawsuit over this. At the end of the day, I keep using them because so much stuff is auto-populated because I've been using them for so long, but I'm about ready to jump ship and try a different provider.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3372