TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Worked fine User friendly. Able to file without any problems or delay
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo tax Very easy but the fees are outrageous! Pay about the same at a tax professional.
Date published: 2023-04-11
Rated 5 out of 5 by from Rebecca tax prep expert Wonderful experience. Will definitely use this service again. She is a rock star~!
Date published: 2023-04-11
Rated 3 out of 5 by from TT2022 As always simple and comprehensive, this year online communication was unavailabe or complicated
Date published: 2023-04-11
Rated 5 out of 5 by from Happy With Turbo Tax Trust Turbo Tax, Easy to follow, Have used this service for 15
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is great TurboTax makes it so easy to do taxes yourself. i would recommend to anyone
Date published: 2023-04-11
Rated 1 out of 5 by from The worst program for tax preparation This program (turbo tax home and business) SUCKS. I have only about 20 stock transactions a year - but entering them in Turbotax takes hours - and I am sick of Intuit trying to sell me every kind of horse manure. I don't need your audit defense, I don't need your Turbo Tax Advantage (and if I could easily buy ANYTHING else, I would) and I really don't need you announcing how wonderful you are every. five minutes. YOU DIDNOT DECIDE THAT I AM SINGLE, I MADE THAT DECISION. This thing is insulting, and I seriously doubt its value. As I mentioned, if anything else were readily available I would NEVER buy turbo tax (or ANY Intuit produce) again
Date published: 2023-04-11
Rated 3 out of 5 by from Expensive and Concerning Glitch The site is more expensive than I remember it being and I ran into the concerning glitch in the process saying it needed my email in "My Info" during the final stage. The FAQ didn't work. I got lucky after restarting all my computers, confirming my email address, and switching to my laptop it finally cleared.
Date published: 2023-04-11
Rated 4 out of 5 by from Good to have s/o else do the math. for three years you reported that I had not filed w/ TTax. WRONG ! I have filed with you for 20+ years but you don't find my info until I send you a copy of your confirmation email. This year I ordered a download. I WAS NOT ABLE to DOWNLOAD THAT THING!!! I had to start from the beginning on-line. I had to enter all the info that is sitting in your files under my legal name and SSN.
Date published: 2023-04-11
Rated 5 out of 5 by from Thanks Very easy to do I’m not useally good with this stuff but you made it very easy for me
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3345
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Worked fine User friendly. Able to file without any problems or delay
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo tax Very easy but the fees are outrageous! Pay about the same at a tax professional.
Date published: 2023-04-11
Rated 5 out of 5 by from Rebecca tax prep expert Wonderful experience. Will definitely use this service again. She is a rock star~!
Date published: 2023-04-11
Rated 3 out of 5 by from TT2022 As always simple and comprehensive, this year online communication was unavailabe or complicated
Date published: 2023-04-11
Rated 5 out of 5 by from Happy With Turbo Tax Trust Turbo Tax, Easy to follow, Have used this service for 15
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is great TurboTax makes it so easy to do taxes yourself. i would recommend to anyone
Date published: 2023-04-11
Rated 1 out of 5 by from The worst program for tax preparation This program (turbo tax home and business) SUCKS. I have only about 20 stock transactions a year - but entering them in Turbotax takes hours - and I am sick of Intuit trying to sell me every kind of horse manure. I don't need your audit defense, I don't need your Turbo Tax Advantage (and if I could easily buy ANYTHING else, I would) and I really don't need you announcing how wonderful you are every. five minutes. YOU DIDNOT DECIDE THAT I AM SINGLE, I MADE THAT DECISION. This thing is insulting, and I seriously doubt its value. As I mentioned, if anything else were readily available I would NEVER buy turbo tax (or ANY Intuit produce) again
Date published: 2023-04-11
Rated 3 out of 5 by from Expensive and Concerning Glitch The site is more expensive than I remember it being and I ran into the concerning glitch in the process saying it needed my email in "My Info" during the final stage. The FAQ didn't work. I got lucky after restarting all my computers, confirming my email address, and switching to my laptop it finally cleared.
Date published: 2023-04-11
Rated 4 out of 5 by from Good to have s/o else do the math. for three years you reported that I had not filed w/ TTax. WRONG ! I have filed with you for 20+ years but you don't find my info until I send you a copy of your confirmation email. This year I ordered a download. I WAS NOT ABLE to DOWNLOAD THAT THING!!! I had to start from the beginning on-line. I had to enter all the info that is sitting in your files under my legal name and SSN.
Date published: 2023-04-11
Rated 5 out of 5 by from Thanks Very easy to do I’m not useally good with this stuff but you made it very easy for me
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3345