TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Extremely simple! My experience with Turbotax was wonderful! Everything was very simple and straightforward. I would not file with any other platform.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and awesome learning wxperience/ Easy to follow, polite and knowledgeable staff. First time but not the last.
Date published: 2021-05-18
Rated 3 out of 5 by from Yes It was okay, thought that it would be easier but my first time doing my own taxes
Date published: 2021-05-18
Rated 1 out of 5 by from Too many required payments I will never use TurboTax again. I used to be able to file my taxes for free and now you guys are charging me $160 for basic things. I will never use TurboTax ever again.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax My wife and I were recently married and it added a non-resident state return to my tax situation. I thought it was going to be more complicated than it was,
Date published: 2021-05-18
Rated 3 out of 5 by from Some things are good - navigation is problematic To get through the return I definitely had to use the chat and do a phone call. Navigation needs an overhaul.
Date published: 2021-05-18
Rated 5 out of 5 by from So easy to use! I appreciate how Turbo Tax help walk you through each step.
Date published: 2021-05-18
Rated 5 out of 5 by from awesome easy fast great doesnt break the bank and its very helpful
Date published: 2021-05-18
Rated 3 out of 5 by from Adequate, but occasionally disappointing I have been using Turbo Tax for over 10 years, and have always been very happy with it. I have particularly been impressed by the thoroughness of the product, looking for every deduction and also looking out for any problem areas. However, this year, as I was entering data for my wife's mask-making business, I was frustrated by the product asking about every possible business expense except one of the most basic - the cost of goods sold. I do not know if that was because of our accounting method and inventory situation or not, but I don't see how that would have made a difference. I hope that will be addressed in TurboTax 2021.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax saves MOST of my sanity I can't imagine trying to do taxes without TT. There are some parts of it that drive me crazy, but it's mostly the complexity of the tax code and some of the explanations that don't make sense to me. The tax code should just not be this difficult to navigate. Without TT, I think I might have committed hari-kari years ago! Overall, TurboTax makes a chore that I absolutely DESPISE, more palatable and I feel confident in the results I get using it. This year, we got a refund and that made me absolutely HAPPY!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 334
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Extremely simple! My experience with Turbotax was wonderful! Everything was very simple and straightforward. I would not file with any other platform.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and awesome learning wxperience/ Easy to follow, polite and knowledgeable staff. First time but not the last.
Date published: 2021-05-18
Rated 3 out of 5 by from Yes It was okay, thought that it would be easier but my first time doing my own taxes
Date published: 2021-05-18
Rated 1 out of 5 by from Too many required payments I will never use TurboTax again. I used to be able to file my taxes for free and now you guys are charging me $160 for basic things. I will never use TurboTax ever again.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax My wife and I were recently married and it added a non-resident state return to my tax situation. I thought it was going to be more complicated than it was,
Date published: 2021-05-18
Rated 3 out of 5 by from Some things are good - navigation is problematic To get through the return I definitely had to use the chat and do a phone call. Navigation needs an overhaul.
Date published: 2021-05-18
Rated 5 out of 5 by from So easy to use! I appreciate how Turbo Tax help walk you through each step.
Date published: 2021-05-18
Rated 5 out of 5 by from awesome easy fast great doesnt break the bank and its very helpful
Date published: 2021-05-18
Rated 3 out of 5 by from Adequate, but occasionally disappointing I have been using Turbo Tax for over 10 years, and have always been very happy with it. I have particularly been impressed by the thoroughness of the product, looking for every deduction and also looking out for any problem areas. However, this year, as I was entering data for my wife's mask-making business, I was frustrated by the product asking about every possible business expense except one of the most basic - the cost of goods sold. I do not know if that was because of our accounting method and inventory situation or not, but I don't see how that would have made a difference. I hope that will be addressed in TurboTax 2021.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax saves MOST of my sanity I can't imagine trying to do taxes without TT. There are some parts of it that drive me crazy, but it's mostly the complexity of the tax code and some of the explanations that don't make sense to me. The tax code should just not be this difficult to navigate. Without TT, I think I might have committed hari-kari years ago! Overall, TurboTax makes a chore that I absolutely DESPISE, more palatable and I feel confident in the results I get using it. This year, we got a refund and that made me absolutely HAPPY!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 334