TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from I like TurboTax I have used TurboTax to file my returns for over ten year and have been extremely happy with the product with one exception. For the last couple of years I have been unable to transfer my previous year's return to my current year's return preparation even with the help of technical assistance furnished by TurboTax.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy Turbo tax was easy to use and asked all the questions clearly
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Made My Tax Filing Simple!! The step-by-step instructions were simple and kept the process moving.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to use It is excellent, easy to use, and time-saving, and they give you the option to use live tax representatives if needed.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Review I have been using Turbo Tax for the past several years. I find it easy to use and provides understanding where needed. Made the process easier.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo tx is esy Used turbo tax at er being disappointed by h&r block
Date published: 2023-04-11
Rated 5 out of 5 by from Saves me time and worry every year I have a straightforward tax situation and rely on TurboTax to speed me through the process with saved and suggested info. Makes it almost enjoyable!
Date published: 2023-04-11
Rated 1 out of 5 by from Inconsistent Support I had many questions - they were answered with professionalism. UNTIL I had questions about the actual filing. The first person I asked - wasn't listening to my question - gave me wrong guidance. The second person, didn't listen, gave wrong guidance and the more I tried to explain what I needed the more irritated she became. So! Rude, not listening, gave wrong information, and then HUNG UP on me! I expected better from Turbo Tax - don't know if I will use them again.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Great explanations when unsure about things. Love the fact that you can take pictures of documents.
Date published: 2023-04-11
Rated 4 out of 5 by from 2022 TURBO TAX REVIEW the process of completing the tax return was very helpful.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3328
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I like TurboTax I have used TurboTax to file my returns for over ten year and have been extremely happy with the product with one exception. For the last couple of years I have been unable to transfer my previous year's return to my current year's return preparation even with the help of technical assistance furnished by TurboTax.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy Turbo tax was easy to use and asked all the questions clearly
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Made My Tax Filing Simple!! The step-by-step instructions were simple and kept the process moving.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to use It is excellent, easy to use, and time-saving, and they give you the option to use live tax representatives if needed.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Review I have been using Turbo Tax for the past several years. I find it easy to use and provides understanding where needed. Made the process easier.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo tx is esy Used turbo tax at er being disappointed by h&r block
Date published: 2023-04-11
Rated 5 out of 5 by from Saves me time and worry every year I have a straightforward tax situation and rely on TurboTax to speed me through the process with saved and suggested info. Makes it almost enjoyable!
Date published: 2023-04-11
Rated 1 out of 5 by from Inconsistent Support I had many questions - they were answered with professionalism. UNTIL I had questions about the actual filing. The first person I asked - wasn't listening to my question - gave me wrong guidance. The second person, didn't listen, gave wrong guidance and the more I tried to explain what I needed the more irritated she became. So! Rude, not listening, gave wrong information, and then HUNG UP on me! I expected better from Turbo Tax - don't know if I will use them again.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Great explanations when unsure about things. Love the fact that you can take pictures of documents.
Date published: 2023-04-11
Rated 4 out of 5 by from 2022 TURBO TAX REVIEW the process of completing the tax return was very helpful.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3328