TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from 1st time using Turbotax My wife has a Turbotax account so it was easy for her to file for me.
Date published: 2023-04-19
Rated 4 out of 5 by from 7 years strong I have used it for the past 7 years and for the most part it is very user friendly. I would recommend
Date published: 2023-04-19
Rated 5 out of 5 by from Very good Went well. Happy with responsiveness. Answered all my questions.
Date published: 2023-04-19
Rated 5 out of 5 by from YAY!!!!!! I DID NOT USE THE EXPERT I USED STANDARD DEDUCTIONS
Date published: 2023-04-19
Rated 4 out of 5 by from First time. Im just okay with it. Im sure they can figure a way for AI to integrated to make this process a lot easier.
Date published: 2023-04-19
Rated 1 out of 5 by from Terrible Up until this year we have used H&R Block. This year as promotion with Costco we used Turbotax. Absolutely awful. We didn't even know we hadnt filed up until today. After I finally filed I recieved a notification that one state wasn't accepted. I went on website and sign in and you tell me I have never filed with Turbotax. Poor junk. Sorry I switched.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome The product worked very well, and the staff who helped were knowledgeable and fast in their responses. I feel comfortable with this whole process and will likely use this solution again in the future.
Date published: 2023-04-19
Rated 5 out of 5 by from UNDERSTANDIBLE , HELPFUL IVE BEEN USING TURBO TAX FOR OVER 15 YEARS, EASY TO USE, I DONT HAVE ANYTHING COMPLICATED.
Date published: 2023-04-19
Rated 3 out of 5 by from Not Free and Confusing in Areas Not Free and Confusing in Areas, Does not double check areas that contradict each other.
Date published: 2023-04-19
Rated 4 out of 5 by from Hard to find Turbo Tax download Other than difficulty in finding the download version of turbotax, everything was easy.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 331
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 1st time using Turbotax My wife has a Turbotax account so it was easy for her to file for me.
Date published: 2023-04-19
Rated 4 out of 5 by from 7 years strong I have used it for the past 7 years and for the most part it is very user friendly. I would recommend
Date published: 2023-04-19
Rated 5 out of 5 by from Very good Went well. Happy with responsiveness. Answered all my questions.
Date published: 2023-04-19
Rated 5 out of 5 by from YAY!!!!!! I DID NOT USE THE EXPERT I USED STANDARD DEDUCTIONS
Date published: 2023-04-19
Rated 4 out of 5 by from First time. Im just okay with it. Im sure they can figure a way for AI to integrated to make this process a lot easier.
Date published: 2023-04-19
Rated 1 out of 5 by from Terrible Up until this year we have used H&R Block. This year as promotion with Costco we used Turbotax. Absolutely awful. We didn't even know we hadnt filed up until today. After I finally filed I recieved a notification that one state wasn't accepted. I went on website and sign in and you tell me I have never filed with Turbotax. Poor junk. Sorry I switched.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome The product worked very well, and the staff who helped were knowledgeable and fast in their responses. I feel comfortable with this whole process and will likely use this solution again in the future.
Date published: 2023-04-19
Rated 5 out of 5 by from UNDERSTANDIBLE , HELPFUL IVE BEEN USING TURBO TAX FOR OVER 15 YEARS, EASY TO USE, I DONT HAVE ANYTHING COMPLICATED.
Date published: 2023-04-19
Rated 3 out of 5 by from Not Free and Confusing in Areas Not Free and Confusing in Areas, Does not double check areas that contradict each other.
Date published: 2023-04-19
Rated 4 out of 5 by from Hard to find Turbo Tax download Other than difficulty in finding the download version of turbotax, everything was easy.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 331