TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from eccellent I think her name was Heather she was excellent help
Date published: 2023-04-11
Rated 5 out of 5 by from Have used Turbotax for many years. TURBOTAX products have always been accurate and easy to use.
Date published: 2023-04-11
Rated 2 out of 5 by from turbo Tax clips you with their fees In order to pay both federal and state taxes, the so called "free service" cost me $157.00
Date published: 2023-04-11
Rated 4 out of 5 by from TURBO TAX IS EASY VERY EASY INSTRUCTIONS & GOOD DETAILED METHODS FOR FILLING OUT
Date published: 2023-04-11
Rated 5 out of 5 by from TURBO TAX IS COOL EASY TO USE AND HELP IS DEFINITELY AVAILABLEIF NEEDED.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax was really easy to use It was my first time using turbo tax and everything was very easy and self explanatory, They walked me through everything step by step
Date published: 2023-04-11
Rated 3 out of 5 by from Decent Service but Surprise Fees This is not free, free, free, free, free like the ads promise. If you have even the smallest task they mark it as "complicated." While the platform is intuitive and the staff are helpful, the marketing is not honest.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo is great Turbo tax is user friendly and I have to use up the necessary spaces
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax is sneaky. Doesn't reveal all costs. I don't like the way you throw in fees at the end of selecting. These fees should all be revealed up front. For instance: to have your Turbo Tax fees removed from return amount costs an extra $39 processing fee. I would not have selected that if I knew before hand. It was not easy going back to change it. Very disappointed.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is easy and thorough This was my first year using the inline version. I have used the CD installed version for many years.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3294
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from eccellent I think her name was Heather she was excellent help
Date published: 2023-04-11
Rated 5 out of 5 by from Have used Turbotax for many years. TURBOTAX products have always been accurate and easy to use.
Date published: 2023-04-11
Rated 2 out of 5 by from turbo Tax clips you with their fees In order to pay both federal and state taxes, the so called "free service" cost me $157.00
Date published: 2023-04-11
Rated 4 out of 5 by from TURBO TAX IS EASY VERY EASY INSTRUCTIONS & GOOD DETAILED METHODS FOR FILLING OUT
Date published: 2023-04-11
Rated 5 out of 5 by from TURBO TAX IS COOL EASY TO USE AND HELP IS DEFINITELY AVAILABLEIF NEEDED.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax was really easy to use It was my first time using turbo tax and everything was very easy and self explanatory, They walked me through everything step by step
Date published: 2023-04-11
Rated 3 out of 5 by from Decent Service but Surprise Fees This is not free, free, free, free, free like the ads promise. If you have even the smallest task they mark it as "complicated." While the platform is intuitive and the staff are helpful, the marketing is not honest.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo is great Turbo tax is user friendly and I have to use up the necessary spaces
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax is sneaky. Doesn't reveal all costs. I don't like the way you throw in fees at the end of selecting. These fees should all be revealed up front. For instance: to have your Turbo Tax fees removed from return amount costs an extra $39 processing fee. I would not have selected that if I knew before hand. It was not easy going back to change it. Very disappointed.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is easy and thorough This was my first year using the inline version. I have used the CD installed version for many years.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3294