TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from fast and easy Easy to navigate, information is retained if you leave the site. Very convenient.
Date published: 2023-04-12
Rated 2 out of 5 by from Too expensive for a simple return. Not very good. Too expensive for a simple return. $158 is too much.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Fast Filing All the explanations and tips along the way made me feel reassured! Grateful for all the support provided.
Date published: 2023-04-12
Rated 1 out of 5 by from TurboTax, last year after 20 years Many years TurboTax keeps referring to a state retirement pension as a 401K, very frustrating to answer the questions that are asked, as they are directed to a 401K. Have a Federal ID PIN assigned, can't get TurboTax to ask me if I have one. I usually end up having to open the envelope to write it in and then create a new envelope. After I print my forms for filing, you close out of the print dialogue, and it always takes me to the step before, asking me if I want to print for filing. Most of my support this year came from the community, and I don't have a complicated tax scenario. I did have a unique situation of selling part of an inheritance property. Took for ever to figure out how to enter it, the program kept wanting to call it something else and tell me to buy the version that is a step down from the one I already had bought.
Date published: 2023-04-12
Rated 5 out of 5 by from Best way to File Taxes TurboTax makes it easy and no hassle to file both Federal and State Income Tax Returns.
Date published: 2023-04-12
Rated 3 out of 5 by from Extremely difficult to file . extremely difficult to file state tax filings and end session filing.
Date published: 2023-04-12
Rated 5 out of 5 by from Happy Customer Returns This is so easy, that there is no reason to pay hundredths of dollars to get you taxes done, TurboTax is the best.
Date published: 2023-04-12
Rated 5 out of 5 by from So easy! It is so easy and quick to use. Help is useful too.
Date published: 2023-04-12
Rated 1 out of 5 by from Awful Experience You'll save time, money, and emotional energy by just hiring a CPA
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Thorough, redundancy was appropriate to catch possible errors or omissions. pleased
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3274
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from fast and easy Easy to navigate, information is retained if you leave the site. Very convenient.
Date published: 2023-04-12
Rated 2 out of 5 by from Too expensive for a simple return. Not very good. Too expensive for a simple return. $158 is too much.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Fast Filing All the explanations and tips along the way made me feel reassured! Grateful for all the support provided.
Date published: 2023-04-12
Rated 1 out of 5 by from TurboTax, last year after 20 years Many years TurboTax keeps referring to a state retirement pension as a 401K, very frustrating to answer the questions that are asked, as they are directed to a 401K. Have a Federal ID PIN assigned, can't get TurboTax to ask me if I have one. I usually end up having to open the envelope to write it in and then create a new envelope. After I print my forms for filing, you close out of the print dialogue, and it always takes me to the step before, asking me if I want to print for filing. Most of my support this year came from the community, and I don't have a complicated tax scenario. I did have a unique situation of selling part of an inheritance property. Took for ever to figure out how to enter it, the program kept wanting to call it something else and tell me to buy the version that is a step down from the one I already had bought.
Date published: 2023-04-12
Rated 5 out of 5 by from Best way to File Taxes TurboTax makes it easy and no hassle to file both Federal and State Income Tax Returns.
Date published: 2023-04-12
Rated 3 out of 5 by from Extremely difficult to file . extremely difficult to file state tax filings and end session filing.
Date published: 2023-04-12
Rated 5 out of 5 by from Happy Customer Returns This is so easy, that there is no reason to pay hundredths of dollars to get you taxes done, TurboTax is the best.
Date published: 2023-04-12
Rated 5 out of 5 by from So easy! It is so easy and quick to use. Help is useful too.
Date published: 2023-04-12
Rated 1 out of 5 by from Awful Experience You'll save time, money, and emotional energy by just hiring a CPA
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Thorough, redundancy was appropriate to catch possible errors or omissions. pleased
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3274