TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is awsome Walks you through the entire process and can immediately give help if you get stuck
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to follow Patricia was quite professional, and guided me to solve the issue.
Date published: 2023-04-13
Rated 1 out of 5 by from Don’t make mistakes I made a mistake on my return and it was rejected. I received an email with a link saying it would help me fix it. It did not. Every button saying it would help, did not. It said it would help me fix it every step of the way, and instead just told me what the problem was. Not where or how to fix it. Had to recheck all of my information and every answer myself.
Date published: 2023-04-13
Rated 5 out of 5 by from Martin Martin provided great help. I had some issues with my return when I initially entered it and it all got cleared up!
Date published: 2023-04-13
Rated 4 out of 5 by from Proud customer 13 years Help you every step and to make sure your completing your taxes right and getting you all they can on ur return
Date published: 2023-04-13
Rated 5 out of 5 by from Fast and Easy to Use! I've used Turbo Tax for years and this years' return was faster and easier to complete than ever before. I had a few questions and the help feature was able to answer my questions completely. Best experience ever!
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is fairly reasonable and helpful Challenging to navigate - if you want to find something on the federal forms it is not possible to easily navigate where to make the entry. Maybe I am too familiar with more professional programs which allow this navigation.
Date published: 2023-04-13
Rated 5 out of 5 by from REV EASY EASY ................................................................................................. '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax takes you through every step of preparing and filing your taxes and is easy to use. If I didn't understand something completely, it has self help tabs to explain what you need to know.
Date published: 2023-04-13
Rated 4 out of 5 by from Easy to use Easy to use and helpful insight, as questions were answered via the help tool.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3251
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awsome Walks you through the entire process and can immediately give help if you get stuck
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to follow Patricia was quite professional, and guided me to solve the issue.
Date published: 2023-04-13
Rated 1 out of 5 by from Don’t make mistakes I made a mistake on my return and it was rejected. I received an email with a link saying it would help me fix it. It did not. Every button saying it would help, did not. It said it would help me fix it every step of the way, and instead just told me what the problem was. Not where or how to fix it. Had to recheck all of my information and every answer myself.
Date published: 2023-04-13
Rated 5 out of 5 by from Martin Martin provided great help. I had some issues with my return when I initially entered it and it all got cleared up!
Date published: 2023-04-13
Rated 4 out of 5 by from Proud customer 13 years Help you every step and to make sure your completing your taxes right and getting you all they can on ur return
Date published: 2023-04-13
Rated 5 out of 5 by from Fast and Easy to Use! I've used Turbo Tax for years and this years' return was faster and easier to complete than ever before. I had a few questions and the help feature was able to answer my questions completely. Best experience ever!
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is fairly reasonable and helpful Challenging to navigate - if you want to find something on the federal forms it is not possible to easily navigate where to make the entry. Maybe I am too familiar with more professional programs which allow this navigation.
Date published: 2023-04-13
Rated 5 out of 5 by from REV EASY EASY ................................................................................................. '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax takes you through every step of preparing and filing your taxes and is easy to use. If I didn't understand something completely, it has self help tabs to explain what you need to know.
Date published: 2023-04-13
Rated 4 out of 5 by from Easy to use Easy to use and helpful insight, as questions were answered via the help tool.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3251