TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from false advertisement It said free efile and once the product was purchase it stated that this year could not be efiled. I requested my money back so that I could efile with a different company and never received my refund.
Date published: 2023-06-14
Rated 5 out of 5 by from Turbo Tax always gets things DONE Been using this product for 10+ years and have found completing my own taxes through Turbo Tax has taught me plenty and eased my stress with getting this done annually.
Date published: 2023-06-14
Rated 3 out of 5 by from Too confusing Not easy enough for citizen living abroad. We should be able to see some of the forms to complete and change directly on the tax forms not just through some cells. Way too expensive when you owe zero dollars. Paying over 200 dollars!
Date published: 2023-06-14
Rated 5 out of 5 by from AWESOME TURBO TAX IS A TAX KING. YOU MADE IT SO SIMPLE. EXCELLENT
Date published: 2023-06-14
Rated 4 out of 5 by from Nowhere to report bug I have been using the software for 10+ years, and find it to be good in general. There are bugs but I usually can work around by editing the forms directly. I just wish we can report bug and track when it gets fixed in the next software refresh. This is the first time I was unable to edit my state forms directly. As such I only e-filed my federal return, and submitted state return manually.
Date published: 2023-06-14
Rated 4 out of 5 by from Interactive a draw back is - does not show a summary of Income-Deductions-Tax percent and amount - and the refund , as a one pager
Date published: 2023-06-14
Rated 5 out of 5 by from Jeffrey Jeffrey was FANTASTIC!!! Could not recommend him enough - we walked me through everything thoroughly and clearly - would love to work with him every year!
Date published: 2023-06-14
Rated 2 out of 5 by from too costly gettin to costly, will not use again so goodbye and tc
Date published: 2023-06-14
Rated 5 out of 5 by from Fast and easy! I’ve used Turbo Tax for years. This year I had to do taxes for a family member and they were rather complicated. However, I was able to knock it out and feel comfortable about it. Highly recommend.
Date published: 2023-06-14
Rated 5 out of 5 by from awsome instructions great walk thru it was the easiest tax prep i have had in years, will be back
Date published: 2023-06-14
All TurboTax® Offerings Reviews - Page 324
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from false advertisement It said free efile and once the product was purchase it stated that this year could not be efiled. I requested my money back so that I could efile with a different company and never received my refund.
Date published: 2023-06-14
Rated 5 out of 5 by from Turbo Tax always gets things DONE Been using this product for 10+ years and have found completing my own taxes through Turbo Tax has taught me plenty and eased my stress with getting this done annually.
Date published: 2023-06-14
Rated 3 out of 5 by from Too confusing Not easy enough for citizen living abroad. We should be able to see some of the forms to complete and change directly on the tax forms not just through some cells. Way too expensive when you owe zero dollars. Paying over 200 dollars!
Date published: 2023-06-14
Rated 5 out of 5 by from AWESOME TURBO TAX IS A TAX KING. YOU MADE IT SO SIMPLE. EXCELLENT
Date published: 2023-06-14
Rated 4 out of 5 by from Nowhere to report bug I have been using the software for 10+ years, and find it to be good in general. There are bugs but I usually can work around by editing the forms directly. I just wish we can report bug and track when it gets fixed in the next software refresh. This is the first time I was unable to edit my state forms directly. As such I only e-filed my federal return, and submitted state return manually.
Date published: 2023-06-14
Rated 4 out of 5 by from Interactive a draw back is - does not show a summary of Income-Deductions-Tax percent and amount - and the refund , as a one pager
Date published: 2023-06-14
Rated 5 out of 5 by from Jeffrey Jeffrey was FANTASTIC!!! Could not recommend him enough - we walked me through everything thoroughly and clearly - would love to work with him every year!
Date published: 2023-06-14
Rated 2 out of 5 by from too costly gettin to costly, will not use again so goodbye and tc
Date published: 2023-06-14
Rated 5 out of 5 by from Fast and easy! I’ve used Turbo Tax for years. This year I had to do taxes for a family member and they were rather complicated. However, I was able to knock it out and feel comfortable about it. Highly recommend.
Date published: 2023-06-14
Rated 5 out of 5 by from awsome instructions great walk thru it was the easiest tax prep i have had in years, will be back
Date published: 2023-06-14
All TurboTax® Offerings Reviews - Page 324