TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from New version is horrible!!! I have used Turbo Tax for years to file my tax return. And they have had updates for most of those years, but nothing a BAD as this!! I don't know who did this, but I hope it will be fixed by next year. It is impossible to navigate to the sections you want and very difficult to use. PLEASE RETURN TO THE PREVIOUS FORMAT. THANKS
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX IS AWESOME! WISHED ID USED BEFORE YEP i CALLED IN 5 TIMES..LEAH WAS FANTASTIC TO HELP ME DUE THE FINAL FILING AND REVIEW. TUBOTAX WAS INCERDIBLE FOR ME SINCE I HAD COMPLICATED TAX RETURN.
Date published: 2023-04-14
Rated 5 out of 5 by from was good went well. Infact, I just finished. i think thats it,,
Date published: 2023-04-14
Rated 5 out of 5 by from Wonderful tool and great workflow I don't dread tax season with this tool, simple to use with lots of embedded resources
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is worth the time. Most of the tax situations are very understandable using the help search. One area that my wife and I would like to see more help on is the topic of rental property for people who only own one home to rent and don't know much about that topic.
Date published: 2023-04-14
Rated 4 out of 5 by from Very good Live experts especially last lady I who assisted me. I don't remember her name.
Date published: 2023-04-14
Rated 3 out of 5 by from Costs too much :( Could not get the "premium services benefits" removed after multiple tries, googling and everything. Sucks that they charge so much, and make it so hard to remove what you dont want or need. Not cool, kinda slimy :(
Date published: 2023-04-14
Rated 5 out of 5 by from Always the best! I loved the new race feature! It kept me focused and I wanted to beat the clock. Of course I'm not one to do things sloppily and I did have a couple of new things to add this year. But it was kind of nice to know how long it actually takes me to do my taxes. I love TurboTax because it has all of my information saved. I can also go into it at any time of the year and print it off when I need it for a medical bill financial aid letter or Medicaid. I even go into it to find my kid's social security numbers! I've never been audited (knock on wood). I find the help features pretty easy to use. The only downside is not always knowing which form each thing is going on. Being an accountant and learning personal taxes the old school way, I'd like to see some memos, at least in the help section, that say where the sections correspond to on what forms. But otherwise, I love this product!
Date published: 2023-04-14
Rated 5 out of 5 by from Excellent product I have been using TurboTax for approx 10 years and it has served our family very well. Effective, efficient, user friendly, accurate, and secure form of tax filing.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Saved MY LIFE! (Maybe just time) I always dread doing my taxes every year. It's always a long drawn out experience. I've been a customer of you guys for about 5 years. Each year you have made the tax completion experience better. This year I was informed that I even beat my own times! I like different, this year you guys ended the mundane that makes people than the dread doing taxes, at least for me.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3205
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from New version is horrible!!! I have used Turbo Tax for years to file my tax return. And they have had updates for most of those years, but nothing a BAD as this!! I don't know who did this, but I hope it will be fixed by next year. It is impossible to navigate to the sections you want and very difficult to use. PLEASE RETURN TO THE PREVIOUS FORMAT. THANKS
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX IS AWESOME! WISHED ID USED BEFORE YEP i CALLED IN 5 TIMES..LEAH WAS FANTASTIC TO HELP ME DUE THE FINAL FILING AND REVIEW. TUBOTAX WAS INCERDIBLE FOR ME SINCE I HAD COMPLICATED TAX RETURN.
Date published: 2023-04-14
Rated 5 out of 5 by from was good went well. Infact, I just finished. i think thats it,,
Date published: 2023-04-14
Rated 5 out of 5 by from Wonderful tool and great workflow I don't dread tax season with this tool, simple to use with lots of embedded resources
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is worth the time. Most of the tax situations are very understandable using the help search. One area that my wife and I would like to see more help on is the topic of rental property for people who only own one home to rent and don't know much about that topic.
Date published: 2023-04-14
Rated 4 out of 5 by from Very good Live experts especially last lady I who assisted me. I don't remember her name.
Date published: 2023-04-14
Rated 3 out of 5 by from Costs too much :( Could not get the "premium services benefits" removed after multiple tries, googling and everything. Sucks that they charge so much, and make it so hard to remove what you dont want or need. Not cool, kinda slimy :(
Date published: 2023-04-14
Rated 5 out of 5 by from Always the best! I loved the new race feature! It kept me focused and I wanted to beat the clock. Of course I'm not one to do things sloppily and I did have a couple of new things to add this year. But it was kind of nice to know how long it actually takes me to do my taxes. I love TurboTax because it has all of my information saved. I can also go into it at any time of the year and print it off when I need it for a medical bill financial aid letter or Medicaid. I even go into it to find my kid's social security numbers! I've never been audited (knock on wood). I find the help features pretty easy to use. The only downside is not always knowing which form each thing is going on. Being an accountant and learning personal taxes the old school way, I'd like to see some memos, at least in the help section, that say where the sections correspond to on what forms. But otherwise, I love this product!
Date published: 2023-04-14
Rated 5 out of 5 by from Excellent product I have been using TurboTax for approx 10 years and it has served our family very well. Effective, efficient, user friendly, accurate, and secure form of tax filing.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Saved MY LIFE! (Maybe just time) I always dread doing my taxes every year. It's always a long drawn out experience. I've been a customer of you guys for about 5 years. Each year you have made the tax completion experience better. This year I was informed that I even beat my own times! I like different, this year you guys ended the mundane that makes people than the dread doing taxes, at least for me.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3205