TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax works but has its challenges Lots of things seemed new with Turbo Tax this year. It got a bit frustrating at times - it's always hard to find where to put estimated school taxes. I had to call to get help. Turbo tax still seems a bit expensive to me as I am having to do a lot of the work.
Date published: 2023-04-12
Rated 4 out of 5 by from Form 1040 Line 35 bugs Banking data does not transfer to Form 1040 Line 35 but does transfer to MI 1040 Line 37. Cannot correct or override.
Date published: 2023-04-12
Rated 2 out of 5 by from Confusing and Contradictory The features on the website are confusing and filling in certain deductions, despite the website telling you it's applicable to get refunds, never gets you a refund, resulting in me spending over $300 in taxes despite all the deductions I thoroughly calculated over the course of the year.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax I had my income taxes prepared for many years by a tax accountant and spent hundreds of dollars per year. Using Turbo Tax has been one of the best decisions I have made regarding tax preparation. It is extremely easy to use, even with more complex situations, such as rentals and self employed income. I would highly recommend Turbo Tax to anyone who is tired of wasting money with an expensive tax service.
Date published: 2023-04-12
Rated 5 out of 5 by from As painless as possible... Had my taxes done in like 27 minutes until I remembered I should enter in a bit more side jobs.. I'll remember to keep my receipts this year.
Date published: 2023-04-12
Rated 1 out of 5 by from Over charged Charged me 59 dollars for processing my free return, then billed me 118$$$ ‘nn. Called within 3 minutes and refused to refund my money
Date published: 2023-04-12
Rated 5 out of 5 by from Love it and will use it again Easy to use and understand. I have recommended it to all friends
Date published: 2023-04-12
Rated 5 out of 5 by from I am very happy with the service. I am very happy with the service. I am using this service for last several years.
Date published: 2023-04-12
Rated 5 out of 5 by from I like it. I have been using it for a few years. Seves me a lot of trouble and time every year.
Date published: 2023-04-12
Rated 5 out of 5 by from I love Turbo Tax! Quick, easy and user friendly, don't be afraid to use the software, they guide you through every step.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3192
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax works but has its challenges Lots of things seemed new with Turbo Tax this year. It got a bit frustrating at times - it's always hard to find where to put estimated school taxes. I had to call to get help. Turbo tax still seems a bit expensive to me as I am having to do a lot of the work.
Date published: 2023-04-12
Rated 4 out of 5 by from Form 1040 Line 35 bugs Banking data does not transfer to Form 1040 Line 35 but does transfer to MI 1040 Line 37. Cannot correct or override.
Date published: 2023-04-12
Rated 2 out of 5 by from Confusing and Contradictory The features on the website are confusing and filling in certain deductions, despite the website telling you it's applicable to get refunds, never gets you a refund, resulting in me spending over $300 in taxes despite all the deductions I thoroughly calculated over the course of the year.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax I had my income taxes prepared for many years by a tax accountant and spent hundreds of dollars per year. Using Turbo Tax has been one of the best decisions I have made regarding tax preparation. It is extremely easy to use, even with more complex situations, such as rentals and self employed income. I would highly recommend Turbo Tax to anyone who is tired of wasting money with an expensive tax service.
Date published: 2023-04-12
Rated 5 out of 5 by from As painless as possible... Had my taxes done in like 27 minutes until I remembered I should enter in a bit more side jobs.. I'll remember to keep my receipts this year.
Date published: 2023-04-12
Rated 1 out of 5 by from Over charged Charged me 59 dollars for processing my free return, then billed me 118$$$ ‘nn. Called within 3 minutes and refused to refund my money
Date published: 2023-04-12
Rated 5 out of 5 by from Love it and will use it again Easy to use and understand. I have recommended it to all friends
Date published: 2023-04-12
Rated 5 out of 5 by from I am very happy with the service. I am very happy with the service. I am using this service for last several years.
Date published: 2023-04-12
Rated 5 out of 5 by from I like it. I have been using it for a few years. Seves me a lot of trouble and time every year.
Date published: 2023-04-12
Rated 5 out of 5 by from I love Turbo Tax! Quick, easy and user friendly, don't be afraid to use the software, they guide you through every step.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3192